Trainings

You now know the start and destination of your ITSM journey. But how do you get from here to there? That's what the next step is all about: we draw up a clear plan.

The Guiding Principles of ITIL 4 provide a clear compass for successful IT service management. Here we reveal how you can use these guiding principles to increase the efficiency of your services and the satisfaction of your customers!

PRINCE2 7 is just around the corner! In our brand-new FAQ, we have summarized for you what you need to know about the new version.

The new TOGAF®10th Edition training courses are here! Here we reveal how "The Open Group Architecture Framework" catapults companies forward - and why certification is worthwhile.

What is the fastest way to become an ITIL® Master? In the SERVIEW blog we show the most efficient ways for each ITIL certification.

If you want to implement service management in your organization, there is a lot to consider. In Part 3 of this series of articles, we take a look at the ITSM vision.

Become an ITIL® Master and reach the pinnacle of ITIL certification: This is your path through ITIL 4.

Process design can be tedious and nerve-wracking - unless you use design thinking! Dagmar König explains what that means.

What can you expect in the brand new version 6.0 of the Scaled Agile Framework? Read the most important changes of SAFe 6.0 in the SERVIEW Blog!

Agile, classic or hybrid - how do we proceed in projects? PRINCE2 offers suitable approaches for classic and hybrid project management.

Are ITIL certification and SAFe certification an unbeatable team? What happens when the two worlds collide? Björn Hinrichs clarifies.

Is ITIL as rigid as some claim? Or can ITIL 4 keep up with the developments of our fast-moving times? Find out in the SERVIEW Blog!