SERVIEW Blog

ITIL® 4 gives you certifications in service management. Our expert shows you how you can quickly switch to ITIL® 4.

Agile, classic or hybrid - how do we proceed in projects? PRINCE2 offers suitable approaches for classic and hybrid project management.

Are ITIL certification and SAFe certification an unbeatable team? What happens when the two worlds collide? Björn Hinrichs clarifies.

Is ITIL as rigid as some claim? Or can ITIL 4 keep up with the developments of our fast-moving times? Find out in the SERVIEW Blog!

Bring order into the chaos of your incident categories: How to create an accurate category tree for your ITIL Incident Management.

With perfect preparation, nothing stands in the way of your completed certification exam! The best methods for exam preparation.

The PRINCE2 Foundation is worthwhile for anyone who works in project management. In the blog, we reveal why PRINCE2 is the right choice for you.

Want to test your set-up before your exam and make sure the technique works on the big day? This is where the mock exam comes in handy!

How can reskilling and upskilling serve as the key to successful digital transformation? Markus Bause knows the answer - and reveals it.

This method already helped Google to success: OKR stands for Objectives and Key Results and helps to define goals. We give an overview!

ITIL experts are valued personalities with a colorful bouquet of skills. What sets these employees apart? Torsten Schneider reveals.

Visionary, coach, mentor: the role of an Agile Coach is multi-faceted. We reveal which skills you need to do your job well.