Scurrilous beliefs, absurd claims and wild myths from the world of service management - our experts Michael Kresse and Michael Weber clear them up! In the new YouTube episode, they take a close look at the following statements, among others: ITIL = Service Management? Does an ITSM tool automatically implement ITIL? And is it true that service management with ITIL is not agile? You can find the answers in the video, take a look!
