An excellent learning experience with Serview and Katharina

01.06.2026

By Polina Shilikhina

(Humboldt Forum Foundation at the Berlin Palace)

Training: PRINCE2 7 Foundation In-Person Training

Coach: Katharina Schwenk

My experience with Serview was outstanding throughout. The organization, support, and quality of the training were top-notch and far exceeded my expectations. I’d especially like to highlight Katharina, however. She is without a doubt one of the best trainers I’ve had the pleasure of working with. I was particularly impressed by her ability to convey even complex topics in a way that is clear, structured, and practical. She possesses exceptionally deep subject matter expertise and, at the same time, manages to meet participants exactly where they are. She doesn’t just answer questions—she takes the time to explain concepts clearly and ensure that the material is truly understood. What sets Katharina apart is her combination of professional excellence and personal warmth. She creates a learning environment where you feel at ease, stay motivated, and are eager to actively participate. In every training session, you can tell how much passion, dedication, and heart she puts into her work. I was particularly impressed by how individually she addressed my questions, interests, and learning needs. As a result, I never felt like I was participating in a standard training course, but rather in a program tailored to the participants. This personalized attention made an enormous difference for me. Katharina combines expertise, dedication, patience, and compassion in a way that is rarely seen. Learning with her not only helped me enormously from a professional standpoint but was also truly enjoyable. Serview can be very proud to have such an exceptional trainer on its team. I would recommend Serview anytime and hope to be able to take future training courses with Serview again—and especially with Katharina.