Certified Agile Coach  

Serview Certified Agile Coach Certificate

Module 1

Agile Coach: Skills & Mindset

Module 2

Agile Coach: Transformation & Empowerment

Certified Agile Coach Training

Visionary, coach, trainer, change agent, facilitator, mentor and more: Master the multi-layered role as an Agile Coach courageously, confidently and with long-term success!

During the SERVIEW Certified-Agile-Coach training, you will put together your personal toolbox full of best practices, methods and techniques in just a few days. With the help of long-standing experts and coaches, you will actively internalize all the necessary skills in realistic exercise scenarios and thus catapult yourself directly into the fast lane!

In the Certified Agile Coach training, you expand your knowledge and obtain the official Agile Coach certification. Here you will get new impulses, increase your wealth of experience step by step and consolidate what you have learned in practical exercises.

For the official Agile Coach training you need some previous experience with Scrum or other agile approaches. Therefore, a completed Agile Foundation or ICO Scrum Foundation, Scrum Master, Product Owner or SAFe certification are mandatory for the Agile Coach training. Otherwise, you will not be able to take the Agile Coach training. If you already have one or more of the above certifications, first complete Module 1 of the Agile Coach training. Then complete your path with Module 2.

That's because you'll experience SERVIEW Certified-Agile Coach training in two high-energy, back-to-back sessions. Each module lasts three days. The best thing about it: No duplicate content. No one wants to be constantly told what they already know. That's why SERVIEW Agile Coach Training doesn't teach you basic theories, but jumps right into the content that's critical to your success as an Agile Coach.

Contact us and obtain the Agile Coach certification to match your previous experience!

 

Module 1

Agile Coach: Skills & Mindset

Learn more

Module 2

Agile Coach: Transformation & Empowerment

Learn more
directly to the dates

Module 1Agile Coach

In order to competently lead the people in your organization and provide them with ever new inspiration, you need more than just theoretical knowledge. In Module 1 of the Certified Agile Coach training, you therefore plunge straight into practice. This is where you start your journey to becoming an Agile Coach. Please note that you can only start the training if you have at least one of the required certifications (Agile Foundation, Scrum Master, Product Owner, SAFe® 5 Agilist, ICO Scrum Foundation).

Experience live how to remove obstacles for your team, how to deal with interfaces with non-agile areas of the organization, how to lead transformationally and much more!

STOKE YOUR AGILE FLAME

In Module 1 of the Certified Agile Coach training, you will acquire all the details on coaching, solution-oriented conflict resolution and facilitation. You will thus acquire the crucial competencies to move confidently in the agile environment and to serve both your team and your organization in a goal-oriented way - a milestone on your way to becoming a Certified Agile Coach.

In doing so, you focus entirely on the practice in the environment of agile transformation. What can you do when the team is not functioning properly? How do you deal with complex situations? What challenges does middle management face? How do you create a fruitful feedback culture? You will discover the answers to these and other questions in interactive exercises, group discussions and small simulations.

These contents await you in Module 1

  • Agile Manifesto for Leaders 
  • Role model Agile Coach 
  • Transformational leadership 
  • Create management awareness 
  • Feedback & No Blame Culture 
  • Solution-oriented conflict resolution

 

  • Scaled communication 
  • Plan & prepare meetings 
  • Impediments in Meetings 
  • Moderation tricks
  • Coaching Models & Group Exercises
  • Practical simulations based on use cases

 

Module 1 of the Certified Agile Coach training enables you to reach new heights with methods and practices. You will delve deeply into the complex challenges of your role and deal with typical challenges in a practical way.

THE RIGHT TOOL FOR EVERY SITUATION

Advanced techniques for collaboration, facilitation and empirical management to maximize value: In this section of the Certified Agile Coach training, you will acquire a wide range of knowledge to master even complex situations within your organization. For this purpose, you will have numerous methods and best practices at your disposal, which you will make intensive use of in the workshop.

This prepares you to broaden your perspective as a Certified Agile Coach to focus on other agile elements in addition to your team and its interfaces, as well as the management of the organization. For this purpose, you will experience numerous practical tasks in the safe-to-fail environment of your workshop group.

FAIL FAST - AND FAIL SAFE!

Agility requires a positive and open error culture. In this training, we go one step further: Breakdowns are explicitly encouraged. Try out everything you have learned immediately in interactive tasks and use the chance to make mistakes! This is how you build your skills based on the "inspect & adapt" principle. You observe yourself and your teammates when they fail, work out suggestions for improvement and draw valuable lessons from them, just like in a real Scrum team.

Experimenting in a protected environment takes away your fear of failure. In this way, nothing stands in the way of a steep learning curve in which the odd mishap acts as a driving force. But the best thing about it is that you don't make fundamental mistakes in your organization, but directly with us in the workshop. This means that mistakes are possible in practice, but not pre-programmed. What's more, our experienced trainers will show you how to get back on your feet after the fall - and move forward more successfully than ever.

WHICH FORMAT IS THE RIGHT ONE?

Due to the maximum practical component, you will experience the Certified Agile Coach training exclusively live - either in a dynamic online format with webcam and headset or on-site in our Education Center with its own hotel. This way, we ensure that you understand your role first-hand and benefit from extensive peer and team training. You can find out all about SERVIEW training formats here.

DATES FOR CERTIFIED-AGILE-COACH-TRAINING

Start your career as a Certified Agile Coach now! In the list below you will find all available training dates - online and in German-speaking countries. First choose your desired date for Module 1 and then complete Module 2. We look forward to lighting your fire!

1.895,00 EUR

p.p. plus VAT.

+ examination fee 229,00 EUR
p.p. plus VAT.

+ Education package 69,00 EUR
p.p. plus VAT.


Agile Coach Module 1


Period
Time zone / language
Location
Price (net)
Guarantee

Mon, November 18, 2024
- Wed, November 20, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, March 10, 2025
- Wed, March 12, 2025

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, July 07, 2025
- Wed, July 09, 2025

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, November 17, 2025
- Wed, November 19, 2025

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Agenda

The Agile Coach Module 1 starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages

  • Activating training according to the SERVIEW Workbook Principle®
  • 100% SERVIEW - certified trainers, self-developed materials
  • High quality ICO certificate
  • Top location with catering
  • Online exam on a date of your choice
  • SERVIEW event ticket

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, and a reference guide. A notepad, ballpoint pen, STABILO fineliner in four colors, and a name badge complete the package.

All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.

1.895,00 EUR

p.p. plus VAT.

+ examination fee 229,00 EUR
p.p. plus VAT.

+ Education package 69,00 EUR
p.p. plus VAT.


Agile Coach Module 1


Period
Time zone / language
Location
Price (net)
Guarantee

Mon, November 18, 2024
- Wed, November 20, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, March 10, 2025
- Wed, March 12, 2025

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, July 07, 2025
- Wed, July 09, 2025

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, November 17, 2025
- Wed, November 19, 2025

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Agenda

The Agile Coach Module 1 starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages

  • Live training with real trainer
  • Training after the SERVIEW Workbook Principle®
  • High quality ICO certificate
  • Digital training materials
  • No travel time and costs
  • Location-independent
  • Online exam on a date of your choice

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.

In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the topic and a reference book.

The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.

Requirements for the Agile Coach

You complete each module of the Agile Coach training with an official ICO certification exam. To participate in the training and the subsequent online exam, you need one of the following certifications:

  • Agile Foundation (ICO-Cert)
  • PeopleCert Scrum Master 1 (PeopleCert)
  • Professional Scrum Master 1 (scrum.org)
  • Certified Scrum Master (Scrum Alliance)
  • PeopleCert Product Owner 1 (PeopleCert)
  • Professional Scrum Product Owner 1 (scrum.org)
  • Certified Product Owner (Scrum Alliance)
  • SAFe® 5 Agilist (Scaled Agile Ltd.)
  • ICO Scrum Foundation (ICO-CERT)

Exam details

Duration60 minutes
You will take the online exam on a date of your choice after the training.
Questions30 multiple-choice questions with two to four answer choices
One, two, three, or all four answers may be correct.
More infoTo pass the exam, you must achieve 18 points (60%).
The maximum number of points is 30 (100%).
You can find all the details about the online exam here: https://www.ico-cert.org/technical-requirements
Exam languagesGerman or optionally English
Testing InstituteICO-CERT
directly to the dates

Module 2Agile Coach

In your role as a Certified Agile Coach, you have excellent knowledge of all topics related to agility and can successfully accompany your organization on its agile journey. However, your core tasks do not only include supporting companies, but also their further development and the development of the people in them.

As a Certified Agile Coach, you are more than a consultant. You are a mentor. You are a trainer. You are a coach. In your role, you empower and inspire others to live the Agile mindset every day and to help drive change in the organization. Therefore, please note that you can only take module 2 of the Agile Coach training if you have already successfully completed the exam from module 1.

IGNITE THE AGILE BEACON OF LIGHT

In Module 2 of the Certified Agile Coach training, you will master the supreme discipline: agile coaching itself. Equipped with comprehensive fundamental knowledge and a wealth of useful best practices, you will develop your personal, reality-tested toolbox for practice in this interactive workshop. This will enable you to inspire organizations for the agile mindset in the future and guide them in their transformation.

In gripping simulations and team tasks, you will experience first-hand what agile coaching really means. Employee empowerment and helping people to help themselves, reflection and delegation techniques, empathy and decision-making skills, transformation strategies, and much more - in this workshop you will internalize a variety of hard and soft skills for your daily work. Upon successful completion, you will earn your Certified Agile Coach certification, putting the crown on your training!

These contents await you in Module 2 ...

  • Create management acceptance
  • Self organization techniques
  • Agile transformation strategy
  • Assessment based on use case
  • Exercise Transformation Roadmap
  • Aspects of sustainable transformation

 

  • Create management acceptance
  • Self organization techniques
  • Agile transformation strategy
  • Assessment based on use case
  • Exercise Transformation Roadmap
  • Aspects of sustainable transformation

 

Certified Agile Coach in Action!

In the Certified Agile Coaching Workshop, you will experience the entire agile transformation by working through various tasks together using a realistic practical scenario. Short theory impulses from our experienced coaches provide the appropriate framework for the exercises, while the compact manual equips you with suggestions for self and group reflection.

In small teams, you design roadmaps, resolve conflicts and coach team members. In reflection rounds, you scrutinize what you have experienced, identify opportunities for improvement, and record your experiences in the manual. In this way, you interactively build your skills in a safe-to-fail environment and piece by piece fill your individual toolbox with personal best practices that you can take directly back to your organization.

In this workshop you will become active:

  • Understanding and living the Agile Coach role
  • Understand and identify with Agile values
  • Select suitable agile methods on the basis of an analysis
  • Understand common leadership styles and apply them according to the situation
  • Defuse difficult situations with mediation techniques
  • Prevent conflicts
  • Giving and accepting constructive feedback
  • Select appropriate techniques for events & workshops
  • Design, prepare and follow up workshops
  • Understanding management tasks and needs in the context of agility
  • Communicate aspects of successful delegation
  • Empower teams through the selection of self-organization techniques
  • Bring about decisions quickly and effectively
  • Understand and communicate relevant key figures and metrics
  • Assess risks in the context of the introduction of agility
  • Develop a sustainable transformation roadmap 
  • Assess and evaluate maturity levels of organizations
  • Making productivity measurable and aligning it with the corporate vision

WHICH FORMAT IS THE RIGHT ONE?

Due to the maximum practical component, you will experience the Certified Agile Coach training exclusively live - either in a dynamic online format with webcam and headset or on-site in our Education Center with its own hotel. This way, we ensure that you understand your role first-hand and benefit from extensive peer and team training. You can find out all about SERVIEW training formats here.

DATES FOR CERTIFIED-AGILE-COACH-TRAINING

Start your career as a Certified Agile Coach now! In the list below you will find all available training dates - online and in German-speaking countries. First choose your desired date for Module 1 and then complete Module 2. We look forward to lighting your fire!

1.895,00 EUR

p.p. plus VAT.

+ examination fee 229,00 EUR
p.p. plus VAT.

+ Education package 69,00 EUR
p.p. plus VAT.


Agile Coach Module 2


Period
Time zone / language
Location
Price (net)
Guarantee

Wed, November 06, 2024
- Fri, November 08, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, February 24, 2025
- Wed, February 26, 2025

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, May 12, 2025
- Wed, May 14, 2025

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, October 13, 2025
- Wed, October 15, 2025

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Agenda

The Agile Coach Module 2 starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages

  • Activating training according to the SERVIEW Workbook Principle®
  • 100% SERVIEW - certified trainers, self-developed materials
  • High quality ICO certificate
  • Top location with catering
  • Online exam on a date of your choice
  • SERVIEW event ticket

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, and a reference guide. A notepad, ballpoint pen, STABILO fineliner in four colors, and a name badge complete the package.

All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.

1.895,00 EUR

p.p. plus VAT.

+ examination fee 229,00 EUR
p.p. plus VAT.

+ Education package 69,00 EUR
p.p. plus VAT.


Agile Coach Module 2


Period
Time zone / language
Location
Price (net)
Guarantee

Wed, November 06, 2024
- Fri, November 08, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, February 24, 2025
- Wed, February 26, 2025

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, May 12, 2025
- Wed, May 14, 2025

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, October 13, 2025
- Wed, October 15, 2025

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.895,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Agenda

The Agile Coach Module 2 starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages

  • Live training with real trainer
  • Training after the SERVIEW Workbook Principle®
  • High quality ICO certificate
  • Digital training materials
  • No travel time and costs
  • Location-independent
  • Online exam on a date of your choice

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.

In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the topic and a reference book.

The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.

Requirements for the Agile Coach

You complete each module of the Agile Coach training with an official ICO certification exam. To participate in the training and the subsequent online exam, you need one of the following certifications:

  • Agile Foundation (ICO-Cert)
  • PeopleCert Scrum Master 1 (PeopleCert)
  • Professional Scrum Master 1 (scrum.org)
  • Certified Scrum Master (Scrum Alliance)
  • PeopleCert Product Owner 1 (PeopleCert)
  • Professional Scrum Product Owner 1 (scrum.org)
  • Certified Product Owner (Scrum Alliance)
  • SAFe® 5 Agilist (Scaled Agile Ltd.)
  • ICO Scrum Foundation (ICO-CERT)

Exam details

Duration60 minutes
You will take the online exam on a date of your choice after the training.
Questions30 multiple-choice questions with two to four answer choices
One, two, three, or all four answers may be correct.
More infoTo pass the exam, you must achieve 18 points (60%).
The maximum number of points is 30 (100%).
You can find all the details about the online exam here: https://www.ico-cert.org/technical-requirements
Exam languagesGerman or optionally English
Testing InstituteICO-CERT

Frequently asked questions about the Certified Agile Coach

Understanding the agile basics and specifics is of great importance for your career as a Certified Agile Coach. And not only because the roles of Scrum Master and Product Owner, for example, illustrate the sense and functioning of self-learning, self-organized teams - in your role as Scrum Master or Product Owner, you quite naturally acquire a broad basic knowledge of Scrum and agility. 

The Scrum Master is certainly the role model for the Agile Coach and both indeed have a lot in common: Facilitation, i.e. improving communication and decision making as well as removing obstacles, outstanding facilitation skills and enabling self-organization are just a few points in which both roles are similar. However, as a Certified Agile Coach, you act on a broader level. While the Scrum Master works in the Scrum environment and primarily for his team, as an Agile Coach you act everywhere in the organization where agile practices are applied.

An important step on the way to becoming a Certified Agile Coach is therefore for you to be a good Scrum Master - and to later transfer the experience gained in this role to the "big picture". For this reason, we teach you this in terms of content exactly our "Scrum kompakt" course. Through this, you will gain practical knowledge about Scrum, the different artifacts and sprint events, team development, facilitation and moderation.

As the driving force behind agile transformation, you as a Certified Agile Coach have a lot in common with the product owner of a Scrum team. This is because you develop a vision for your organization, just as a product owner does for his product. The focus of your activities is always the customer, in whose name you realize your vision. In doing so, you always review the necessary steps and ensure that they lead to success. Your organization, which in this case acts as a stakeholder, must therefore know you just as well as the Scrum Product Owner knows his customer. In this way, you make the best decisions and are available to your organization throughout the entire process to answer questions about the progress and success of the agile transformation.

Since the Certified Agile Coach must be familiar with many topics that also affect the Product Owner, you will have the necessary knowledge to be certified as a Product Owner after completing this training. For example, you will learn how to formulate your vision in a targeted manner, deal with requirements engineering and acquire a wide range of decision-making skills.

Start your career as a Certified Agile Coach now! We will gladly teach you all the basic knowledge about Scrum and Agile in our prerequisite module "Agile Foundation". We look forward to lighting your fire!

This is us: The SERVIEW team introduces itself

Discover the creative minds behind SERVIEW! Our unique team consists of highly motivated professionals from a wide range of disciplines who all share a common goal: To fully utilize your skills and support you in your development. Together, we strive to develop your potential and help you progress. We combine qualifications and passion - the perfect combination to inspire you and take you further!

To the team

What is Agile?

Agile approach and its advantages explained in a nutshell: Here you get a quick overview of agile methods.

more

See for yourself: SERVIEW Advantages

Term guarantee
100% secure

Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!

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Exam insurance

Secure framework for your exam taking and free exam retake in case of failure.

Maximum flexibility:
SERVIEW training formats

Our trainings are available in a wide variety of formats - there is something for every type of learner!