ITIL^® Version 5 Managing Professional "Product" Training and Certification

In the ITIL Version 5 Product Training course from the Managing Professional series, you will learn how to plan, manage, and continuously develop digital products throughout their entire lifecycle. The focus is on combining product thinking with service management and consistently understanding products as vehicles for value creation.

You will develop a sound understanding of how digital products are created, how they are tailored to customer and user needs, and how they generate sustainable added value for the organization. In the process, you will learn to clearly define product responsibility and make decision-making processes transparent throughout the digital product and service lifecycle.

A central component of the training is the connection between product strategy and operational implementation. You will learn how product visions are translated into concrete goals, roadmaps, and actionable measures, and how products are meaningfully embedded in existing value streams. ITIL Version 5 shows how product management, service management, and governance interact without creating silos.

In addition, the training teaches how product performance and product value can be measured. You will learn how to use appropriate key performance indicators to make informed decisions, set priorities, and continuously improve products. The focus is not only on efficiency, but also on sustainable value creation and positive experiences.

Another focus is on collaboration and responsibility. You will learn how interdisciplinary teams work together effectively, how roles and responsibilities are clearly defined in the product context, and how dependencies between products, services, and partners are managed transparently.

After completing the training, you will be able to use ITIL Version 5 Product in a targeted manner to strategically align digital products, manage them effectively in operational terms, and continuously develop them further. This will enable you to lay the foundation for successful product organizations, satisfied users, and sustainable business success.

The ITIL Version 5 Product Training course from the Managing Professional series is aimed at specialists and managers who are responsible for digital products, product-related services, or product portfolios. It is particularly suitable for people who want to combine product thinking with service management and systematically control value creation.

The target audience includes product owners, product managers, service managers, portfolio managers, and roles at the interface between business, IT, and digital units. Executives and decision-makers who define product strategies, are responsible for roadmaps, or integrate digital products into existing organizational structures will also benefit from this training.

In addition, the training is suitable for anyone who plans, develops, and manages digital products throughout their entire life cycle and wants to ensure clear governance, measurable results, and close alignment with customer and user needs. The training is particularly relevant for participants who want to consciously take responsibility for products and lead digital products to sustainable success.

The prerequisite for this ITIL Version 5 training course is successful completion of ITIL v3, 4, or Version 5 Foundation.