SERVIEW - that is passion in action, exceptional competence and fearless pursuit of ever better performance. As a unique company fully focused on established management methods, we fight for outstanding IT organizations whose business units we enable to achieve peak performance. With targeted impulses and bold ideas, we have been advising, training and coaching innovation-hungry companies in the use of service management, agile working methods, project management and many other burning IT issues for 20 years.

Michael Kresse, Owner
Michael Kresse, Owner
"Strengthening our customers' performance is our core mission."

It is our declared goal that you do better business. That's why we use globally established frameworks to maximize your performance. Our actions are focused on your path to ever better performance - or in short: we move you forward.

For maximum success at every level, we put people at the center: Every day, our trainers inspire and uplift numerous participants in groundbreaking training courses. This is complemented by dynamic coaching on the job for all roles of the best practice frameworks taught, such as ITIL®, PRINCE2® or Scrum. In this way, we not only impart knowledge, but bring it to life directly in customer organizations to solve their challenges - at the personal training and coaching level as well as company-wide in consulting. Because SERVIEW consultants actively help our customers to analyze, develop and transform existing structures.

Marco Bichel, Managing Director
Marco Bichel, Managing Director
"Let's reach for the stars together!"

We deliberately raise the quality of relationships to a completely new level: We develop a long-term, trusting bond with all customers - respectfully and at eye level. This personal bond enables us to master all challenges together.

In this way, we anchor precisely those methods and techniques in an organization that achieve the greatest individual added value.

  • A triad that changes everything - thanks to our unique combination of training, coaching and consulting, you get all the concepts for success first hand.
  • Experience that inspires confidence - Around 10,000 enthusiastic training participants every year, a total of more than 75,000 consulting days and various official accreditations make us masters of our trade.
  • Quality that convinces - Over 8000 written statements from our customers attest to the highest level of satisfaction with our performance.
  • Innovative power that inspires - Since our foundation in 2002, we have been consistently developing our training, consulting and event formats.
  • Genuineness that moves - Personal development as an experience, open exchange through all sectors and rousing events that are never forgotten: This is how we understand our claim to a business world in which everyone strives for the best solutions for their organization.
Claudia Conde, authorized signatory
Claudia Conde, authorized signatory
"You deserve the best solution for your business."

Your company is unique - that's why we take a close look at you as a customer. By listening carefully and taking a holistic view of your operations, we gain a comprehensive overview of your situation. This allows us to provide a consistent solution and get the most out of your business.

The SERVIEW effect

Gerd Cardinale, CTO/CFO/Proprietor
Gerd Cardinale, CTO/CFO/Proprietor
"We are the enablers of change."

Our employees are highly trained and fearlessly take on any challenge. Transformation processes are difficult for most organizations - but with our outstanding professional, personal and individual support, you set your sails on course for success.

Serview facts


100% of the company privately owned

Main location
Bad Homburg

UnitedCreation GmbH -

Customer base
10,000 international customers

Consulting days provided
Over 75,000 days

Training participants
Over 200,000 participants

We provide consulting and training services for the optimization of IT organizations.

Officially accredited training institute for worldwide trainings in ITIL, OKR, SAFe, PRINCE2, DevOps, Scrum, MSP, M_o_R, COBIT, MoP and IREB Requirements Engineering (CPRE). Furthermore we offer own trainings for leadership, change management and general soft skills.