What are the ITIL basic principles?The basic principles are an integral part of the ITIL 4 Foundation. Author Sascha Henrikson reveals how they can lead companies to success. Published17.12.2021more
Gleicher's formula: How to lead change to successGood change management borders on witchcraft - or does it? Sascha Henrikson explains how you can implement change successfully.Published16.04.2021more
ITIL® or DevOps? Both frameworks in comparisonAre ITIL® 4 and DevOps really so different - or are there notable similarities after all? Sascha Henrikson explains.Published12.04.2021more