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SERVIEW - The Home of ITSM® ...and beyond

As The Home of ITSM, we bring together all the expertise, methods, and best practices required for successful service management. With our focus on Human-Centered AI Service Management (HCAISM) , we help organizations leverage artificial intelligence in ways that empower people, improve services, and create sustainable value. Learn here how we are shaping the future of service management. Find out what “The Home of ITSM …and beyond” means for you here!

Crowned with success by our customers 

Focus on training

Michael Kresse Owner SERVIEW GmbH
"SERVIEW training: knowledge transfer in an entertaining way."

Imparting knowledge in a fun way, often referred to as "edutainment," is a method that makes educational content engaging and engaging to engage learners of all ages. This technique combines educational elements with entertainment to make learning less formal and more accessible, often resulting in a deeper and more sustained absorption of information.

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Customer feedback on our training courses

Rated /5 based on customer reviews

02.03.2026

Great! Playful training with an "aha" effect

We really enjoyed the training. The day was entertaining and informative. The structure of the course gave me some real eye-opening moments...

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Rated /5 based on customer reviews

24.02.2026

Very good training

Engaging and interesting, the training was easy to follow and conveyed the content very well. It has whetted my appetite for further training.

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Rated /5 based on customer reviews

06.02.2026

Excellent training with a great trainer

I really enjoyed the PRINCE2 Foundation & Practitioner seminar at Serview. The trainer had excellent specialist knowledge, was responsive to...

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Marco_Bichel
Marco Bichel, Managing Director
"SERVIEW Consulting: Foresight and drive to reshape the future."

To help you realize your full potential, we bring over 20 years of expertise in service management, agile approaches, project management and many other IT best practices to your organization.

This is how we specifically find the perfect mix to move your organization forward.

The most important thing is that people are at the center of everything. Because a team that is inspired, passionate and knowledgeable in pursuing a common goal can achieve anything.

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