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ITIL® Version 5 Training and Certifications

Experience ITIL Version 5 training (The new ITIL) that truly advances modern organizations. Learn how to holistically manage digital products and services, create measurable value, and continuously improve—in a practical, understandable way that can be immediately applied in your everyday work. From ITIL Version 5 Foundation to Practice Manager qualifications to Managing Professional, Strategic Leader, and ITIL Master, we accompany you on your individual qualification path. Our training courses combine clear models with real-world examples and show how ITIL Version 5 is used effectively in dynamic, digital, and AI-supported environments. Get started now and discover how ITIL Version 5 is becoming the driving force behind sustainable value creation, better collaboration, and future-proof organizations.

Find more answers in our FAQ!

  • All
  • bridge
  • Extension Module
  • Foundation
  • Managing Professional
  • Master
  • Practice Manager
  • Simulations
  • Strategic Leader

ITIL Foundation (Version 5)

  • Training, documents and exams available in German and English.
  • Classroom training: Free choice between paper or online exam

ITIL Version 5 Foundation is your introduction to modern digital product and service management according to ITIL. The Foundation training course covers all the basic content of ITIL Version 5, including the unified digital product and service lifecycle, value creation, governance, experience, and continuous improvement. This will give you the technical foundation you need for all advanced ITIL Version 5 certifications. The ITIL Version 5 Foundation training course is offered with a guaranteed start date and follows the proven SERVIEW Workbook Principle®, which supports practice-oriented learning and enables the direct application of the content in everyday working life.

ITIL Version 5 Foundation Training

Classroom training

2 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 875,00 EUR
plus learner package:
419,00 EUR Virtual Classroom training

2 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 875,00 EUR
plus learner package:
419,00 EUR E-Learning

9 Hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

995,00 EUR Exam Prep

1 Hour

You would like to prepare for your certification independently using the official training documents and sample exams.

195,00 EUR
plus learner package:
419,00 EUR Examination extension

6 months

Would you like to extend your ITIL Version 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 Bundle "Foundation x SERVIEW26"

Classroom training

2 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

2.070,00 EUR Virtual Classroom training

2 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

2.070,00 EUR

ITIL Version 5 Foundation Bridge

With ITIL Version 5 Foundation Bridge, you can efficiently transition from ITIL 4 to the current ITIL Version 5 model. The one-day Bridge training course is specifically designed for participants with ITIL 4 Foundation certification and teaches the key new features of ITIL Version 5, including the enhanced Digital Product & Service Lifecycle, value creation, governance, experience, and continuous improvement.

ITIL Version 5 Foundation Bridge Training

Classroom training

1 Day

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 495,00 EUR
plus learner package:
219,00 EUR Virtual Classroom training

1 Day

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 495,00 EUR
plus learner package:
219,00 EUR Examination extension

6 months

Would you like to extend your ITIL Version 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 Transition (bridge from ITIL v3 Expert or ITIL 4 MP to Version 5 MP)

With the ITIL Version 5 Transition (Bridge), you can upgrade your existing ITIL v3 Expert or ITIL 4 Managing Professional certification to the current ITIL Version 5 Managing Professional standard. The transition training course teaches the key new features of ITIL Version 5 and integrates existing knowledge into the new overall model—including the unified Digital Product & Service Lifecycle, the ITIL Value System, Experience Focus, and Governance.

ITIL Version 5 Transition Training

Classroom training

5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 2.590,00 EUR
plus learner package:
895,00 EUR Virtual Classroom training

5 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 2.590,00 EUR
plus learner package:
895,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.995,00 EUR Examination extension

6 months

Would you like to extend your ITIL Version 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 Practice Manager

Would you like to not only understand ITIL Version 5, but also apply it effectively in your day-to-day operations? Then the ITIL Version 5 Practice Manager is the logical next step after ITIL Version 5 Foundation. This qualification is aimed at specialists and managers who want to ensure operational excellence, stable services, and structured processes. The Practice Manager path is based on the ITIL Version 5 Transformation training course and one of the three practice modules: Monitor, Support & Fulfil, Plan, Implement & Control, or Collaborate, Assure & Improve. In our interactive training courses, you will learn how to implement ITIL practices in a practical manner, control operational processes, and achieve measurable results in daily service operations—in a structured, application-oriented way that is directly relevant to the reality of modern service organizations.

ITIL Version 5 Practice Manager "MSF" Training

ITIL Version 5 Managing Professional

After completing ITIL Version 5 Foundation, you can continue your development specifically toward ITIL Version 5 Managing Professional. This qualification path comprises the modules ITIL Service, ITIL Product, ITIL Experience, and ITIL Transformation, which together form the basis for the Managing Professional designation. The modules can be taken as part of coordinated training packages or individually. If you are specifically interested in a particular topic or would like to supplement a single module, you will find the right ITIL Version 5 training courses for your individual learning path here.

ITIL Version 5 "Transformation" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 "Service" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 "Product" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 "Experience" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 Strategic Leader

Do you have leadership responsibilities and want to not only define digital strategies, but also implement them effectively? Then the ITIL Version 5 Strategic Leader path is the next logical step after ITIL Version 5 Foundation. This qualification is aimed at managers who want to holistically combine strategy, governance, and transformation. The Strategic Leader path is based on the ITIL Strategy and ITIL Transformation modules. In our interactive training courses, you will develop a sound understanding of strategic alignment, decision-making, and sustainable implementation in modern digital organizations—in a practical, structured way with a clear focus on measurable results.

ITIL Version 5 "Strategy" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 "Transformation" Training

ITIL Version 5 Master

ITIL Master is the highest qualification in the ITIL Version 5 framework. After starting with ITIL Version 5 Foundation, the three designations ITIL Practice Manager, ITIL Managing Professional, and ITIL Strategic Leader lead to ITIL Version 5 Master status.

With the ITIL Master, you demonstrate comprehensive expertise in the management of digital products and services and position yourself as an expert in operational implementation, strategic control, and sustainable value creation.

ITIL Version 5 Monitor, Support & Fulfil (MSF) training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL Version 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 Plan, Implement & Control (PIC) Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL Version 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 Collaborate, Assure & Improve (CAI) Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL Version 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 "Service" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL Version 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 "Experience" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 "Transformation" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

1.095,00 EUR Examination extension

6 months

Would you like to extend your ITIL 5 exam voucher? This extension gives you an additional 6 months to complete your online exam with PeopleCert.

ITIL Version 5 AI Governance

Are you responsible for decisions relating to the use of artificial intelligence and want to ensure that innovation, governance, and responsibility are in harmony? Then ITIL AI Governance is the right qualification for you. The course is aimed at specialists and managers who not only want to evaluate AI from a technological perspective, but also want to strategically control and take responsibility for its use. ITIL AI Governance teaches how artificial intelligence can be meaningfully embedded in digital products, services, and value streams. In our interactive training courses, you will develop a sound understanding of governance, decision-making logic, transparency, and risk assessment in the context of AI. The focus is on practical application and on using AI effectively, transparently, and sustainably in modern digital organizations.

ITIL Version 5 "AI Governance" Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.725,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.725,00 EUR
plus learner package:
529,00 EUR

ITSM and ITIL simulations

Gain new insights, create collaborative solutions, and improve processes in your organization: in these high-quality simulations, you'll learn service management hands-on through engaging gamification.

ITSM Simulation "MarsLander" - the "new" ITIL Simulation

Classroom training

1 day

ITSM Simulation "Apollo 13" - the mother of all ITIL simulations

Classroom training

1 day

What is ... ? We explain!

Find out, simply explained, what is behind the frameworks, methods and standards:

 

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We also offer all ITIL training courses in the following cities, as e-learningor as Virtual Classroom .

 

All ITIL training courses at a glance

Questions about ITIL Version 5? Click here for the FAQ!

Your path to ITIL Version 5 certification

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