ITIL® Version 5 Managing Professional "Service & Product" Training and Certification
Classroom training
You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.
from 1.725,00 EUR
p.p. plus VAT.
+ ITIL Version 5 "Service & Product" Learner Package
1.058,00 EUR
p.p. plus VAT.
Content Learner-Package
- SERVIEW training material (printed)
- 2 exams (online)
- Official PeopleCert companion book (digital)
- Official PeopleCert training documents (digital)
- Fri, June 26, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus learner package:
1.058,00 EUR
- Wed., July 22, 2026
Central European Time
Hamburg: We will announce the exact address about 14 days before the training.
plus learner package:
1.058,00 EUR
- Wed., July 29, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus learner package:
1.058,00 EUR
- Fri, August 28, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus learner package:
1.058,00 EUR
- Fri, September 25, 2026
Central European Time
Hamburg: We will announce the exact address about 14 days before the training.
plus learner package:
1.058,00 EUR
- Wed., September 30, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus learner package:
1.058,00 EUR
- Wednesday, November 04, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus learner package:
1.058,00 EUR
- Wednesday, December 16, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus learner package:
1.058,00 EUR
- Fri., January 15, 2027
Central European Time
Hamburg: We will announce the exact address about 14 days before the training.
plus learner package:
1.058,00 EUR
- Fri., January 15, 2027
Central European Time
Berlin: We will announce the exact address about 14 days before the training.
plus learner package:
1.058,00 EUR
Agenda
The training starts at 9:00 a.m. and ends at 5:00 p.m. There are sufficient breaks (coffee breaks, lunch break) during the ITIL Version 5 "Service & Product" training.
Classroom training
You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.
Virtual classroom training
Would you like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®? Please note that our live online training courses can be held in a hybrid format. This means that you may participate as a live online participant together with classroom participants in the same training course. This combination allows for an even more diverse learning experience and exchange between different groups of participants. Would you like to find out more about what makes our hybrid training courses special? You can find more information here.
from 1.725,00 EUR
p.p. plus VAT.
+ ITIL Version 5 "Service & Product" Learner Package
1.058,00 EUR
p.p. plus VAT.
Content Learner-Package
- SERVIEW training material (digital)
- 2 exams (online)
- Official PeopleCert companion book (digital)
- Official PeopleCert training documents (digital)
- Fri, June 26, 2026
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Wed., July 29, 2026
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Fri, August 28, 2026
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Wed., September 30, 2026
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Wednesday, November 04, 2026
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Wednesday, December 16, 2026
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Fri., January 29, 2027
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Wed., Feb. 24, 2027
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Fri., March 19, 2027
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
- Wed., April 21, 2027
Central European Time
Virtual Classroom
plus learner package:
1.058,00 EUR
Methodology Virtual Classroom
SERVIEW Live Online Training allows you to broaden your horizons—no matter where you are. You benefit from all the advantages of face-to-face training and can participate from the comfort of your home or office. All you need is a workstation with a stable internet connection, a headset, and a webcam. We will send you all the relevant training materials in good time before the training begins.
In the live online training course, an experienced SERVIEW trainer guides you through all the content of the ITIL Version 5 Service training course from the Managing Professional series. Our interactive learning platform allows you to ask questions, discuss topics, and provide feedback at any time—just as if you were sitting in a seminar room with the trainer and other participants. This allows you to complete your training effectively, in a practical manner, and with maximum learning success.
An overview of the technical requirements for live online training can be found here.
Agenda
The training starts at 9:00 a.m. and ends at 5:00 p.m. There are sufficient breaks (coffee breaks, lunch break) during the ITIL Version 5 "Service & Product" training.
E-Learning
You would like to prepare for your upcoming certification at your own pace using the official learning platform.
2.190,00 EUR
p.p. plus VAT.
Includes learner package
- 2 exams (online)
- Official PeopleCert companion book (digital)
- Official PeopleCert training documents (digital)
Methodology e-learning
The official ITIL Version 5 Service eLearning course from rights holder PeopleCert offers maximum flexibility. You can start, pause, or continue the training at any time—according to your own schedule and on the device of your choice.
The online learning modules combine multimedia content, interactive quizzes, and practical activities that make learning varied and effective. In addition, structured knowledge tests and checklists support your learning process by helping you reflect on your own progress and identify areas for improvement. The official e-learning program is provided via the Canvas Learning Management System and enables a modern, flexible learning experience.
Agenda
You will receive 365 days' access to the official PeopleCert learning platform. During this period, you can complete the training according to your personal schedule.
Your advantages
- 8-10 hour content
- Mouth-friendly learning modules
- Interactive & engaging content
- Self-directed learning
- Learn at your own pace
- In-depth case studies
- Progress tracking in real time
- Structured learning checklist
- Embedded ITIL Glossary
What will I learn in ITIL Version 5 Service & Product Training?
In ITIL Version 5 Service & Product Training, you will learn how digital products and services are jointly planned, managed, and continuously developed. The training combines the perspectives of product management and service management and shows how both disciplines interact along the digital product & service lifecycle.
You will develop an understanding of how organizations consistently align products and services with customer and user needs while ensuring stability, quality, and economic value creation. In the process, you will learn how product strategy, service operations, and continuous improvement are interconnected.
A central component of the training is the management of products and services along value streams. You will learn how product visions, roadmaps, and service goals are translated into concrete measures and how teams work together across departments to create sustainable added value.
In addition, you will learn how to measure the performance, quality, and value of products and services. Key performance indicators, feedback, and experience play an important role in making informed decisions and continuously developing digital offerings.
After completing the training, you will be able to view products and services not as separate entities, but as integrated components of modern digital value creation.
Target audience for ITIL Version 5 "Service & Product" training
ITIL Version 5 Service & Product Training is aimed at specialists and managers who are responsible for digital products, services, or their further development. It is particularly aimed at people who want to combine product management and service management.
The target audience includes product owners, product managers, service managers, service and product managers, as well as roles in digital product teams and service organizations. Executives and decision-makers who want to strategically align products and services or increase their value contribution will also benefit from this training.
In addition, the training is suitable for anyone who wants to understand how products and services are managed together and how organizations can consistently align their digital value creation with customer and user needs.
Requirements
A prerequisite for this ITIL Managing Professional training course is successful completion of the ITIL 4 or Version 5 Foundation course.
Exam details (expected)
| Duration | 90 minutes per exam |
| Format | 40 multiple-choice questions, each with 4 possible answers per exam |
| More info | To pass the exam, you must score 26 points (65%). The maximum score is 40 points (100%). The exam is administered in an open-book format. The original ITIL book is permitted as a reference during the exam. |
| Exam languages | English |
| Testing Institute | PeopleCert |
| Examination acceptance | You can take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training. You will receive a voucher from us that is valid for 12 months. You can find all the details about the online exam here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
What is ... ? We explain!
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SERVIEW training formats
Our trainings are available in a wide variety of formats - there is something for every type of learner!
