All ITIL^® Version 5 Training Courses and Dates at a Glance

Our ITIL Version 5 training courses lay the foundation for modern, future-oriented management of digital products and services. Whether you are new to ITIL or want to develop your existing knowledge in a targeted manner, our training courses provide practical knowledge, a common language, and a clear understanding of value creation, collaboration, and continuous improvement throughout the entire digital product and service lifecycle.

The overview lists all ITIL Version 5 training courses and dates. Book now and secure your place in one of our ITIL Version 5 training courses – as a solid introduction or as the next step in your personal qualification path.

Our ITIL Version 5 training courses at a glance:

ITIL Version 5 Foundation Training

The introduction to ITIL Version 5 begins with the Foundation training course. In this two-day training course, you will learn the common language, key concepts, and uniform digital product and service lifecycle of ITIL Version 5. You will develop a sound understanding of value creation, collaboration, governance, experience, and continuous improvement, and prepare specifically for the ITIL Version 5 Foundation certification. Practical examples and real-world application scenarios make it easier to get started and create a solid foundation for all further qualifications.

ITIL Version 5 Service Training

The ITIL Version 5 Service training course shows how services are planned, managed, and continuously improved in the modern digital environment. You will learn to view services not in isolation, but as an integral part of a holistic value creation system. The focus is on stability, quality, and adaptability throughout the entire service lifecycle. The training course is a central module in the ITIL Managing Professional learning path.

ITIL Version 5 Product Training

The ITIL Version 5 Product training course focuses on the management of digital products. You will learn how product thinking can be systematically linked to service management and how products generate value throughout their entire lifecycle. The training course teaches how product responsibility, governance, and operational implementation can be effectively combined and provides clarity for product-oriented organizations. This module is also part of the ITIL Managing Professional learning path.

ITIL Version 5 Experience Training

The ITIL Version 5 Experience training course focuses consistently on customer experience and employee experience. You will learn how experiences can be specifically designed, evaluated, and improved, and why experience is a decisive success factor for sustainable value creation. The training course combines product, service, and organizational perspectives and shows how experience can be measured and controlled. It is a central module in the ITIL Managing Professional learning path.

ITIL Version 5 Transformation Training

The ITIL Version 5 Transformation training course is the core element that ties the entire qualification scheme together. In this three-day training course, you will learn how to plan, manage, and sustainably embed changes, improvements, and transformations in a structured manner. The training course enables you to effectively implement ITIL Version 5 in organizations and is a mandatory component of the ITIL Practice Manager, ITIL Managing Professional, and ITIL Strategic Leader designations.

ITIL Version 5 Strategy Training

The ITIL Version 5 Strategy training course teaches how to use ITIL as a strategic orientation framework. You will learn how to combine digital strategy, governance, investment decisions, and operational implementation. The focus is on long-term value creation, clear decision-making logic, and the strategic orientation of modern organizations. The training course is a core module of the ITIL Strategic Leader learning path.

ITIL Version 5 Practice Manager Training Courses

The ITIL Version 5 Practice Manager training courses are aimed at anyone who wants to effectively implement ITIL in their day-to-day operations. The focus is on clearly defined practices, roles, responsibilities, and results. The goal is to ensure stability, reliability, and continuous improvement in daily operations. After completing ITIL Version 5 Foundation, participants choose a practice specialization consisting of five clearly defined ITIL practices. Upon completion of the respective specialization, they achieve the ITIL Version 5 Practice Manager designation.

ITIL Version 5 Transition Training (Bridge)

The ITIL Version 5 Transition training course is a three-day bridge training course for experienced ITIL professionals. It enables a structured transition from ITIL v3 Expert or ITIL 4 Managing Professional to ITIL Version 5 Managing Professional Designation. The training course bundles all relevant new features of ITIL Version 5 and specifically classifies them in the context of existing ITIL knowledge.