All ITIL^® Version 5 Training Courses and Dates at a Glance

With our ITIL Version 5 training courses, you’ll lay the foundation for modern, forward-looking management of digital products and services. Whether you’re new to ITIL or looking to build on your existing knowledge in a targeted way, our training courses provide practical knowledge, a common language, and a clear understanding of value creation, collaboration, and continuous improvement throughout the entire digital product and service lifecycle.

In the overview, you’ll find all ITIL Version 5 training courses and dates. Book now and secure your spot in one of our ITIL Version 5 training courses—whether as a solid foundation or as the next step in your personal professional development journey.

An overview of our ITIL Version 5 training courses:

ITIL Version 5 Foundation Training

The first step toward ITIL Version 5 is the Foundation training. In this two-day course, you’ll learn the common language, key concepts, and the unified Digital Product & Service Lifecycle of ITIL Version 5. You’ll develop a solid understanding of value creation, collaboration, governance, experience, and continuous improvement, and prepare specifically for the ITIL Version 5 Foundation certification. Practical examples and real-world application scenarios make it easier to get started and lay a solid foundation for all advanced certifications.

ITIL Version 5 Service Training

The ITIL Version 5 Service Training course shows how services are planned, managed, and continuously improved in a modern digital environment. You will learn to view services not in isolation, but as an integral part of a holistic value system. The focus is on stability, quality, and adaptability throughout the entire service lifecycle. This training course is a core module in the ITIL Managing Professional learning path.

ITIL Version 5 Product Training

The ITIL Version 5 Product training course focuses on the management of digital products. You will learn how product thinking is systematically integrated with service management and how products generate value throughout their entire lifecycle. The course explains how product ownership, governance, and operational implementation work together effectively and provides clarity for product-oriented organizations. This module is also part of the ITIL Managing Professional learning path.

ITIL Version 5 Experience Training

The ITIL Version 5 Experience training course consistently focuses on customer experience and employee experience. You will learn how to purposefully design, evaluate, and improve experiences, and why experience is a critical success factor for sustainable value creation. The course combines product, service, and organizational perspectives and demonstrates how experience can be measured and managed. It is a core module in the ITIL Managing Professional learning path.

ITIL Version 5 Transformation Training

The ITIL Version 5 Transformation training course is the central element that ties the entire certification framework together. In this three-day training course, you will learn how to plan, manage, and sustainably embed changes, improvements, and transformations in a structured manner. The training equips you to effectively implement ITIL Version 5 in organizations and is a mandatory component for the ITIL Practice Manager, ITIL Managing Professional, and ITIL Strategic Leader designations.

ITIL Version 5 Strategy Training

The ITIL Version 5 Strategy training course teaches how to use ITIL as a strategic framework. You will learn how to integrate digital strategy, governance, investment decisions, and operational implementation. The focus is on long-term value creation, clear decision-making logic, and the strategic alignment of modern organizations. This training course is a core module of the ITIL Strategic Leader learning path.

ITIL Version 5 Practice Manager Training Courses

The ITIL Version 5 Practice Manager training courses are designed for anyone who wants to effectively implement ITIL in their day-to-day operations. The focus is on clearly defined practices, roles, responsibilities, and outcomes. The goal is to ensure stability, reliability, and continuous improvement in day-to-day operations. After completing the ITIL Version 5 Foundation course, participants choose a practice specialization consisting of five clearly defined ITIL practices. Upon completion of their chosen specialization, they earn the ITIL Version 5 Practice Manager designation.

ITIL Version 5 Transition Training (Bridge)

The ITIL Version 5 Transition training is a three-day bridge course for experienced ITIL professionals. It facilitates a structured transition from ITIL v3 Expert or ITIL 4 Managing Professional to the ITIL Version 5 Managing Professional designation. The course covers all relevant changes in ITIL Version 5 and places them in the context of existing ITIL knowledge.