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ITIL® 4 Training and certifications

Experience stunning ITIL 4 training in the format that suits you! Immerse yourself in the world of IT service management with our ITIL 4 Foundation, ITIL 4 Practice Manager and ITIL 4 Master training courses. We prepare you comprehensively for your ITIL 4 certification and show you how to align your processes and services optimally with your individual requirements. Our training courses offer you practice-oriented knowledge that is geared towards continuous optimization and results-oriented problem solving. You will learn how to use the indispensable framework of the ITIL 4 world effectively in your company - whether for the introduction of new services or the improvement of existing processes. Start your journey to excellent IT service management now and be inspired by the possibilities that ITIL 4 has in store for your organization!

  • All
  • ATV program
  • Essentials
  • Extension Module
  • Foundation
  • Managing Professional
  • Master
  • Practice Manager
  • Simulations
  • Strategic Leader

ITIL 4 Foundation

  • Training, documents and exams available in German and English.
  • Classroom training: Free choice between paper or online exam

Every hero's journey has a starting point: With the ITIL 4 Foundation and the corresponding certificate, your path in the dynamic world of IT service management begins. From Continuous Improvement to Service Request Management, you will learn all the basics of ITIL 4 - as always with guaranteed deadlines and according to the excellent SERVIEW Workbook principle.®.

ITIL 4 Foundation Training

Classroom training

2 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 795,00 EUR
plus Learner-Package:
407,00 EUR Virtual Classroom training

2 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 795,00 EUR
plus Learner-Package:
407,00 EUR Virtual Blended

1 Day

You would like to prepare effectively for your certification by means of live online training and official e-learning.

from 595,00 EUR
plus Learner-Package:
407,00 EUR E-Learning

9 Hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 395,00 EUR
plus Learner-Package:
407,00 EUR Exam Prep

1 Hour

You would like to prepare for your certification independently using the official training documents and sample exams.

195,00 EUR
plus Learner-Package:
407,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Foundation + SERVIEW Summit25 (combined package)

Classroom training

5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.533,00 EUR
plus Learner-Package:
407,00 EUR

ITIL 4 Master

The ITIL Master is the ultimate title in the ITIL framework. Do you also want to become a champion of service management after completing the ITIL 4 Foundation? Complete the courses listed here to earn the title of ITIL 4 Master and crown your career!

On the way to becoming an ITIL Master, you will collect the Managing Professional, Strategic Leader and ITIL Practice Manager certifications in succession. In this way, you demonstrate concentrated expertise and internalize the principles and benefits of ITIL at every level. Once you have earned all three titles, you will achieve ITIL Master status, giving you and your company the decisive edge.

ITIL 4 Monitor, Support & Fulfil (MSF) Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.695,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.695,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Collaborate, Assure & Improve (CAI) training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.695,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.695,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Compact (CDS & DPI) Training

Classroom training

5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.990,00 EUR
plus Learner-Package:
994,00 EUR Virtual Classroom training

5 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.990,00 EUR
plus Learner-Package:
994,00 EUR E-Learning

20 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 1.390,00 EUR
plus Learner-Package:
994,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Compact (DSV & HVIT) Training

Classroom training

5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.990,00 EUR
plus Learner-Package:
994,00 EUR Virtual Classroom training

5 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.990,00 EUR
plus Learner-Package:
994,00 EUR E-Learning

20 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 1.390,00 EUR
plus Learner-Package:
994,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Digital & IT Strategy (DITS) Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.195,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.195,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Practice Manager

From June 2023, service management will experience a huge boost with ITIL 4: The new title "Practice Manager" is specifically tailored to the most important practices and their application - and thus enables even broader practical training for your everyday job. To achieve the status, you need five proven individual practices, which you learn together in "Monitor, Support & Fulfil" and also the training "Create, Deliver & Support".

You can take all the training courses required for certification individually - or you can opt for our compact course, which covers the ITIL Foundation and five practices in a beginner-friendly package. Your choice!

ITIL 4 Compact (Foundation & MSF) Training

Classroom training

5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 2.490,00 EUR
plus Learner-Package:
904,00 EUR Virtual Classroom training

5 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 2.490,00 EUR
plus Learner-Package:
904,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Monitor, Support & Fulfil (MSF) Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.695,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.695,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Plan, Implement & Control (PIC) Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.695,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.695,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Create, Deliver & Support (CDS) Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.195,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.195,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Managing Professional

After ITIL 4 Foundation, you can develop further to become an ITIL 4 Managing Professional by successfully completing four topic modules (CDS, DPI, DSV, HVIT). We offer these above in dynamic compact training courses. Are you missing a single ITIL training course or are you particularly interested in one topic? Then you will find it here!

ITIL 4 Create, Deliver & Support (CDS) Training

ITIL 4 Drive Stakeholder Value (DSV) Training

Classroom training

2.5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 995,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

2.5 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 995,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Exam Prep

1.5 hours

You would like to prepare for your certification independently using the official training documents and sample exams.

195,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 High Velocity IT (HVIT) Training

Classroom training

2.5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 995,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

2.5 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 995,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Exam Prep

1.5 hours

You would like to prepare for your certification independently using the official training documents and sample exams.

195,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Direct, Plan & Improve (DPI) Training

Präsenzschulung

2 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 795,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

2 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 795,00 EUR
plus Learner-Package:
497,00 EUR E-Learning

10 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 695,00 EUR
plus Learner-Package:
497,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Strategic Leader

Are you a leader who aspires to master the development and implementation of digital strategies? Then become a Strategic Leader after completing the ITIL Foundation! The certificate is based on the two topic modules Digital & IT Strategy and Direct, Plan & Improve. With our interactive training courses, you can expand your horizons in a goal-oriented, success-oriented and fun way.

ITIL 4 Strategic Leader Compact (DITS & DPI) Training

Classroom training

5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.990,00 EUR
plus Learner-Package:
994,00 EUR Virtual Classroom training

5 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.990,00 EUR
plus Learner-Package:
994,00 EUR E-Learning

20 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 1.390,00 EUR
plus Learner-Package:
994,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL 4 Digital & IT Strategy (DITS) Training

ITIL 4 Direct, Plan & Improve (DPI) Training

ITIL 4 Extension Module

The catalyst for your service management of the future! With the two ITIL 4 Extension modules Sustainability in Digital & IT and Acquiring & Managing Cloud Services, you will equip yourself to deal with new technologies and challenges of the service management world - and ensure sustainable success!

ITIL 4 Sustainability Training

Classroom training

3 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.995,00 EUR
plus Learner-Package:
497,00 EUR Virtual Classroom training

3 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.995,00 EUR
plus Learner-Package:
497,00 EUR

ITIL 4 Cloud Training

Classroom training

2 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.495,00 EUR
plus Learner-Package:
597,00 EUR Virtual Classroom training

2 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.495,00 EUR
plus Learner-Package:
597,00 EUR

ITIL 4 Overview

The easy introduction to ITIL 4 for all IT employees and IT managers. Learn the necessary basics of the best practices of ITIL 4 in a four-hour training course - as always with guaranteed dates and according to the excellent SERVIEW workbook principle®.

ITIL 4 Overview Training

Classroom training

0.5 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

425,00 EUR Virtual Classroom training

0.5 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

425,00 EUR

ITIL 4 for ATVs

To be certified as an ITIL ATV (ITIL Accredited Tool Vendor), you need to demonstrate comprehensive ITIL 4 expertise in your company. Here you will find all the courses you need: a course combination to become an ITIL 4 Practice Manager including the ITIL 4 Foundation as well as the new courses "How to Implement" and "ITIL Sales Professional" starting in October. Get started and become an official ITIL ATV!

ITIL 4 Foundation Training

ITIL 4 Practice Manager (MSF) Training

ITIL 4 How to Implement Training

Classroom training

2 days

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 1.095,00 EUR
plus Learner-Package:
338,00 EUR Virtual Classroom training

2 days

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 1.095,00 EUR
plus Learner-Package:
338,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITIL4 Sales Professional Training

Classroom training

1 Day

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

from 595,00 EUR
plus Learner-Package:
238,00 EUR Virtual Classroom training

1 Day

You would like to train yourself using a modern live online training course that uses our workbook principle?® effectively prepare you for your certification.

from 595,00 EUR
plus Learner-Package:
238,00 EUR Examination extension

6 months

Would you like to extend your ITIL 4 exam voucher? This extension gives you another 6 months to take your online exam with PeopleCert.

ITSM Essentials

The customized ITSM training for the highest demands: Our experts bring everything you need to know about service management to you! From basic principles and practices to value streams, this customizable training empowers you to make the right decisions.

ITSM Essentials

Video training

5 hours

from 99,00 EUR Classroom training

1 Day

You would like to train yourself by means of a classic classroom training course based on our workbook principle?® based, specifically prepare you for your certification.

E-Learning

4 hours

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

295,00 EUR

ITSM and ITIL simulations

Gain new insights, create collaborative solutions, and improve processes in your organization: in these high-quality simulations, you'll learn service management hands-on through engaging gamification.

ITSM Simulation "MarsLander" - the "new" ITIL Simulation

Classroom training

1 day

ITSM Simulation "Apollo 13" - the mother of all ITIL simulations

Classroom training

1 day

Ready for your ITIL 4 Foundation certification?

Our sample exams will help you to pass safely and confidently!

Download the ITIL 4 sample exam for free

Trainings by cities

All ITIL training courses in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, Bremen, Freiburg, e-learning, blended learning or live online

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