How to Implement ITIL®
Training and certification for ATVs
Master the successful implementation of ITIL® at your customers! A successfully completed certification in How to Implement is one of the prerequisites for recognition as an ITIL ATV.
In this sparkling intensive course you will learn the procedure for the introduction of Service Management with ITIL 4. You will receive a clear and comprehensible overview and structure of which components are necessary for a successful implementation of ITIL at your customers. You will internalize the optimal process model as well as methods and principles to manage and implement the change. All components and interrelationships are described clearly and comprehensibly. This means that you are not only optimally prepared for the official exam, but also receive many valuable tips and recommendations for practical implementation in your company.
SERVIEW is the only PeopleCert accredited training organization with platinum status in the DACH region.
You will experience the training with certified ITIL trainers who have also been successfully implementing service management in consulting for many years. The basis for the How to Implement ITIL 4 training is of course our pioneering SERVIEW Workbook Principle® - with fun, structure and completely without PowerPoint.
Because this ITIL How to Implement training is accredited by the Official Accreditor of ITIL (PeopleCert), you will then complete your official ITIL certification online at a date of your choosing.
Classroom training
You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.
1.095,00 EUR
p.p. plus VAT.
+ examination fee
269,00 EUR
p.p. plus VAT.
+ Education package
69,00 EUR
p.p. plus VAT.
We are currently unable to offer any guaranteed dates for this training course. To view potential dates, please deactivate the 'Guaranteed dates only' option. If you are interested in one of the proposed dates and would like us to organize it for you, please contact us for a personal consultation.
Agenda
The ITIL 4 How to Implement training starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the topic, a reference book, the official digital reference book, and an ITIL poster. A notepad, ballpoint pen, STABILO fineliner in four colors, and a name badge complete the package.
All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.
1.095,00 EUR
p.p. plus VAT.
+ examination fee
269,00 EUR
p.p. plus VAT.
+ Education package
69,00 EUR
p.p. plus VAT.
We are currently unable to offer any guaranteed dates for this training course. To view potential dates, please deactivate the 'Guaranteed dates only' option. If you are interested in one of the proposed dates and would like us to organize it for you, please contact us for a personal consultation.
Methodology Live Online
Maximum learning progress in front of your home computer: The concentrated power of live online training lets you experience your ITIL training as if you were together in a seminar room! In a SERVIEW live online training course, you can continue your education at a location of your choice and still have all the options that a classroom-based training course also offers. This includes group work and live dialog with one of our certified trainers, but also the exchange with other participants, because you can ask questions and give feedback at any time.
To participate, all you need is a stable Internet connection at your workplace, as well as a webcam and a headset. You will receive all training materials from us in advance so that you can concentrate fully on your training.
Agenda
The ITIL 4 How to Implement training starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.
In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks and a comprehensive glossary on the subject.
The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.
Requirements
To participate in the training, you need to have completed ITIL 4 Foundation certification.
Exam details
| Duration | 60 minutes |
| Questions | 40 multiple choice questions |
| More info | No aids are allowed and it is not a scenario-based exam. |
| Exam languages | English |
| Testing Institute | PeopleCert |
| Examination acceptance | You take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training. You will receive a voucher from us that is valid for 12 months. All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
This is us: The SERVIEW team introduces itself
Discover the creative minds behind SERVIEW! Our unique team consists of highly motivated professionals from a wide range of disciplines who all share a common goal: To fully utilize your skills and support you in your development. Together, we strive to develop your potential and help you progress. We combine qualifications and passion - the perfect combination to inspire you and take you further!
Trainings by cities
All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.
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SERVIEW training formats
Our trainings are available in a wide variety of formats - there is something for every type of learner!
