Rated 4.871543264942/5
based on 2,242 customer reviews
Once again, TOP
July 15, 2026
| Anonymous
Radu is an experienced coach and knows what matters. See you next time :-)
Training: ITIL 4 (SL) Leader Digital & IT Strategy (DITS) Virtual Classroom Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
Top!
July 14, 2026
| Mischeel Zedevijn (DCSO GmbH)
Clear presentation of the content and the reasoning behind it, making it easier to apply the concepts in practice. All of this is combined with humor and patience; the instructor also challenges participants by asking questions about their prior knowledge, thereby helping them identify areas where they need to improve.
Training: ITIL 4 (SL) Leader Digital & IT Strategy (DITS) Virtual Classroom Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
ITIL Exam Preparation
June 19, 2026
| Anonymous
The training with Nina was very insightful and engaging. She explained the course material thoroughly and in a clear, structured manner. Her use of practical, everyday examples helped make complex topics easier to understand and relate to. Nina was always approachable, encouraged participation, and took the time to answer questions and clarify any doubts. Her expertise and teaching style contributed greatly to a positive and effective learning experience.
I feel well prepared for the exam after the training with Nina.
Rated 4.871543264942/5
based on 2,242 customer reviews
Super Training
June 9, 2026
| Anonymous
Despite the very theoretical topic, there were many clear examples, and the material was presented and taught in a very natural way. It was very good!
Training: ITIL 4 Foundation Virtual Classroom (Virtual Classroom)
Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
Super training
May 31, 2026
| Arnim Lauterbach (Berlin Fire Department)
Even though it wasn't my favorite time of day, I was able to follow the course material at all times.
The atmosphere and the instructor were really pleasant.
Training: ITIL 4 Foundation In-Person Training
Instructor: Nina Heinze
Rated 4.871543264942/5
based on 2,242 customer reviews
Great course and an awesome instructor
May 29, 2026
| Dalibor Jovanic (CGI Germany)
Interesting content and practical examples.
Training: ITIL 4 (PM) Monitor, Support & Fulfill (MSF) Virtual Classroom
Instructor: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
A dry subject—presented in a colorful and engaging way
May 17, 2026
| JPvG (Viridicon AG)
The staff—they know what they’re doing.
Modern rooms
Great food, treats, ice cream—everything you could want.
Arne knows how to make a dry subject come alive in a lively and colorful way.
Using practical examples that everyone can understand.
Okay, the equipment mentioned in the examples is, for some people—like me—complete nonsense :)
If needed or desired, I’d attend a training session there again anytime.
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
Online ITIL Foundation Course
May 11, 2026
| Anonymous
Thank you very much for this lecture! It was very vivid and perfectly structured.
Training: ITIL 4 Foundation Virtual Classroom (Virtual Classroom)
Instructor: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
Feedback
April 9, 2026
| Anonymous
+ Very pleasant working atmosphere
+ Good presentation of the material
+ Answers to every question
+ Very good professional discussion, even though I was the only participant
+ Well-designed online format
+ Flexible break times
- Formatting issues and a few typos on the slides
Training: ITIL 4 (PM) Monitor, Support & Fulfill (MSF) Virtual Classroom
Instructor: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
Coach was absolutely fair
March 24, 2026
| Anonymous
I'm not sure if I'll be able to apply ITL much in my work environment, but that's not the trainer's fault—it's down to the company's culture.
The trainer did a great job of presenting this rather dry topic in a fun and engaging way. He was a great guy—I'd always be happy to work with him again :)
Training: ITIL 4 Foundation classroom training
Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
Top training
March 24, 2026
| Anonymous
-Informative
-Easy to understand
-Funny
Training: ITIL 4 Foundation classroom training
Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
Very lively and highly motivated
March 18, 2026
| Anonymous
Great job—you kept working on motivation even when there wasn't much feedback from the participants. Excellent facilitation and top-notch expertise!
Training: ITIL 4 Foundation classroom training
Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
Good training!
March 18, 2026
| Anonymous
Excellent instructor, great training!
Training: ITIL 4 Foundation classroom training
Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
ITIL 4 Foundation Online Training Feedback
March 3, 2026
| Anonymous
Nina led the training session with great enthusiasm, making it engaging and dynamic.
Rated 4.871543264942/5
based on 2,242 customer reviews
Great! Playful training with an "aha" effect
March 2, 2026
| Mona Wichmann(EWE AG)
We really enjoyed the training. The day was entertaining and informative. The structure of the course gave me some real eye-opening insights that I hadn't expected beforehand.
Alex came into the room with an incredibly positive and motivating energy, especially for a Monday. He fit in very well with our relaxed group and was hardly perceived as an "outsider." He was quick to respond to questions in a solution-oriented manner and was able to explain everything very well. If I had known how good the day would be, I would have gotten out of bed more motivated this morning :D
We can wholeheartedly recommend the simulation, especially with Alex.
Training: ITIL 4 Simulation "MarsLander" Classroom training Trainer: Alexander Bremer
Rated 4.871543264942/5
based on 2,242 customer reviews
Great! Playful training with an "aha" effect
March 2, 2026
| Mona Wichmann(EWE AG)
We really enjoyed the training. The day was entertaining and informative. The structure of the course gave me some real eye-opening insights that I hadn't expected beforehand.
Alex came into the room with an incredibly positive and motivating energy, especially for a Monday. He fit in very well with our relaxed group and was hardly perceived as an "outsider." He was quick to respond to questions in a solution-oriented manner and was able to explain everything very well. If I had known how good the day would be, I would have gotten out of bed more motivated this morning :D
We can wholeheartedly recommend the simulation, especially with Alex.
Training: ITIL 4 Simulation "MarsLander" Classroom training Trainer: Alexander Bremer
Rated 4.871543264942/5
based on 2,242 customer reviews
Thank you very much for the excellent ITIL4 Foundation training.
February 24, 2026
| Anonymous
I was fortunate enough to receive one-on-one training, which was conducted very professionally by Nina. The content was conveyed very well and pragmatically, with valid practical examples to illustrate the points. Thank you very much again. Best regards, Sibylle Akyazililar
Rated 4.871543264942/5
based on 2,242 customer reviews
Super training
February 6, 2026
| Anonymous
great
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
Super training
February 6, 2026
| Anonymous
Excellent interactive training!
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
Great training session as usual :-)
February 5, 2026
| Karsten Friedemann(Globalfoundries Module One LLC&Co KG)
Thank you very much for the usual professional training and the perfect learning environment. The methodology and technology work flawlessly, and the trainer was friendly and competent. A big advantage is the opportunity to stay overnight in-house. As always, the service there was perfect.
There is one small criticism. The scope of the training is too large for the time allocated. Unfortunately, this leaves no time for the important exchange of experiences among the participants, nor for in-depth questions and explanations. Four days would be a better choice.
Training: ITIL 4 (PM) Plan, Implement & Control (PIC) Classroom training Trainer: Harald Kluge
Rated 4.871543264942/5
based on 2,242 customer reviews
Focused and entertaining
04.02.2026
| Swen ( Salesforce)
I really liked it: the trainer was knowledgeable and humorous, always close to the participants, whether in person or remotely, entertaining, focused, and illustrated all theory with practical examples. He also encouraged and motivated us to pursue certification.
Training: ITIL 4 Foundation classroom training
Trainer: Sebastian Lendl
Rated 4.871543264942/5
based on 2,242 customer reviews
Enthusiastic coach
January 27, 2026
| Anonymous
The joy of the activity was palpable.
Training: ITIL 4 Foundation classroom training Trainer: Alexander Bremer
Rated 4.871543264942/5
based on 2,242 customer reviews
Thank you very much for the enjoyable and informative training session!
January 15, 2026
| Anonymous
I found Kim's training at the beginning of this week to be very good in every respect. Kim was very personable, attentive, competent, answered all questions, presented the content in an interesting way, and managed the time very well. I felt well prepared for the exam. My only wish would have been for a wider range of practice exam questions from PeopleCert.
Thank you very much for the training!
Training: ITIL 4 Foundation Virtual Classroom Virtual Classroom) Trainer: Kim Messinger
Rated 4.871543264942/5
based on 2,242 customer reviews
Thanks a lot
January 13, 2026
| Anonymous
The training was great, a real eye-opener!
Training: ITIL 4 Simulation "MarsLander" Classroom Training Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
I was there!
December 7, 2025
| Ralf Moll (Thieme Compliance GmbH)
Actually, I had already prepared myself for a dry training session. Endless slides, monotonous voices, coffee as the only salvation. But then came the surprise: instead of boredom, there were practical examples taken directly from real life, plus plenty of humor and energy.
We tried things out, discussed them, and before I knew it, the time was up. At the end, I not only had new knowledge, but also a certificate in my pocket.
Conclusion: Everything was done right.
Dear Sebastian, I look forward to the next training session with you.
Someone who was there.
Training: ITIL 4 Foundation classroom training
Trainer: Sebastian Lendl
Rated 4.871543264942/5
based on 2,242 customer reviews
Itil foundation
December 2, 2025
| Anonymous
Very well-designed training course. The topics were explained clearly, and questions were addressed and answered in detail. The visual presentations, exam tips, and practical examples were particularly helpful!
In addition, the training style was relaxed and entertaining, making it easy to stay focused. The content was repeatedly linked and repeated, which helped us to internalize it during the training course.
Thank you very much for the training! I'd be happy to come back :)
Training: ITIL 4 Foundation classroom training Trainer: Harald Kluge
Rated 4.871543264942/5
based on 2,242 customer reviews
1A
November 27, 2025
| Anonymous
Kim, keep up the good work!
Training: ITIL 4 Foundation classroom training
Trainer: Kim Messinger
Rated 4.871543264942/5
based on 2,242 customer reviews
positive feedback
11/24/2025
| Anonymous
Alex conducted the training very well. His relaxed manner kept everyone engaged and allowed them to take away a lot of information. He was one of the best trainers I've had so far.
Training: ITIL 4 Foundation Virtual Classroom Virtual Classroom) Trainer: Alexander Bremer
Rated 4.871543264942/5
based on 2,242 customer reviews
Great training!
11/24/2025
| Anonymous
Thank you very much for the informative and thoroughly entertaining training session!
Training: ITIL 4 Foundation Exam Prep Trainer: Alexander Bremer
Rated 4.871543264942/5
based on 2,242 customer reviews
A wealth of information—explained in an understandable way
November 20, 2025
| Diana S.(Thieme Compliance GmbH)
The two-day training course was extremely interesting, exciting, and informative.
At no point did I feel bored or need to distract myself with something else.
Exciting presentation combined with the opportunity to think for yourself.
Very enjoyable and, I hope, successful.
A note about the materials. It would be nice if care could be taken to ensure that the presentation slides and the documentation, i.e., the workbook, are written identically in terms of upper and lower case.
Verbs are generally written in lower case. I found the switching between German and English terms tiring. It would be nice to have consistency here, either all German or all English.
I would love to attend another great seminar with an extra star, if there were one.
Training: ITIL 4 Foundation classroom training
Trainer: Sebastian Lendl
Rated 4.871543264942/5
based on 2,242 customer reviews
Seriousness, charisma & success – training just the way you want it
November 14, 2025
| Anonymous
Over the course of two days, Harald delivered a highly diverse and practical course on DPI. He conducted it with professionalism, charisma, and Swabian confidence, making it an absolute success.
Thank you and best regards from Dresden,
Andreas
Training: ITIL 4 (MP/SL) Direct, Plan and Improve (DPI) Classroom training Trainer: Harald Kluge
Rated 4.871543264942/5
based on 2,242 customer reviews
Training as you imagine it
November 14, 2025
| Anonymous
Radu managed to pack the very extensive learning content into a lively, vivid, informative, and varied classroom training course!
Thank you for that—the exam was a piece of cake!
Best regards
from Dresden
Andreas
Training: ITIL 4 (MP) Create, Deliver & Support (CDS) Classroom training Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
Lively training with an excellent trainer
12/11/2025
| Samuel
There is nothing to improve about training with THIS trainer!
Arne Wollenhaupt conveys the content in an incredibly lively and understandable way—you couldn't ask for anything better.
His excellent speaking skills ensure that you are always engaged and actively participating in the training.
I can recommend Arne Wollenhaupt wholeheartedly and 100%!
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
Super Training
10.11.2025
| Christine Mempel ( x1F)
Many thanks to Arno for the entertaining training session despite the dry subject matter. He conveyed the material very well with lots of practical examples.
Training: ITIL 4 Foundation Virtual Classroom (Virtual Classroom)
Trainer: Arno Onnen
Rated 4.871543264942/5
based on 2,242 customer reviews
Thank you
November 7, 2025
| Dimitri Bolev (Accenture)
Great, informative, and motivating training. Always in a good mood and full of energy, with lots of helpful tips from the trainer. Keep up the good work.
Training: ITIL 4 Foundation Virtual Classroom Virtual Classroom) Trainer: Kim Messinger
Rated 4.871543264942/5
based on 2,242 customer reviews
Great!
November 6, 2025
| Anonymous
I thoroughly enjoyed the DSV training course. It was extremely entertaining, informative, and effective. Trainer Radu was always willing to listen to my questions and was able to answer them helpfully every time. I am certain that his energy, charisma, and expertise make him an absolute asset to Serview. He certainly was for me. Thank you very much, Radu!
The accommodation and catering were exemplary. It was also nice to meet other members of the Serview team. Everyone placed great emphasis on customer service and was extremely courteous and friendly. My special thanks go to Annabel Jäckel and the entire on-site service team.
I would recommend training the OOH hotline staff on the overnight service.
This feedback (anonymous) may be used in part for your purposes (e.g., omitting the feedback regarding the hotline).
Training: ITIL 4 (MP) Drive Stakeholder Value (DSV) Classroom Training Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
In-person training from November 3 to November 4, 2025
November 5, 2025
| Anonymous
Kim did a great job guiding us through what is actually quite a dry subject area.
Training: ITIL 4 Foundation classroom training
Trainer: Kim Messinger
Rated 4.871543264942/5
based on 2,242 customer reviews
great voice great presentation
23.10.2025
| Eugen Raubal(Autobahn GmbH)
Keep it up
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
a really great event
23.10.2025
| Anonymous
We had the pleasure of completing the training in presence with your trainer Kim Messinger.
We are very enthusiastic about her. Her relaxed way of transferring knowledge was a pleasure
Training: ITIL 4 Foundation classroom training
Trainer: Kim Messinger
Rated 4.871543264942/5
based on 2,242 customer reviews
ITIL 4 Foundation Seminar
21.10.2025
| Stephan Heins(Schugk IT-Solutions GmbH)
Many thanks for the detailed, friendly and very competent training by Nina. I really enjoyed familiarizing myself with the topic, especially as a career changer. My initial fear that I wouldn't understand it didn't materialize, so I can look forward to the exam with confidence.
Rated 4.871543264942/5
based on 2,242 customer reviews
Absolute top class
October 16, 2025
| Timo Scherrer (EnBW AG)
ITIL is usually extremely dry or not exactly an exciting read. But Radu turned it into an experience. The 3 days were very instructive and, above all, never boring. This may also have been due to the homogeneous group in presence and online. But Radu played the biggest part in the success. I have had many speakers in my career. This is the first time I've remembered the name.
SERVIEW's organization was also perfect! I'm looking forward to the next course. See you soon.
Training: ITIL 4 (MP) Create, Deliver & Support (CDS) Virtual Classroom Trainer: Radu Gheorghiu
Rated 4.871543264942/5
based on 2,242 customer reviews
Everything was great
12.10.2025
| Christof Stettin
Arne and Blörn did a really great job - they turned a dry topic into something very interesting and funny. It was a great 3 days.
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
Super, pleasant training in a small group
10.10.2025
| Sven Fösel(Unweltbank AG)
Alex did a great job. Very kind and nice, very motivated and got the material across really well. It was simply a great training course
Training: ITIL 4 (PM) Monitor, Support & Fulfil (MSF) classroom training
Trainer: Alexander Bremer
Rated 4.871543264942/5
based on 2,242 customer reviews
Dry material explained in a cheerful and understandable way
10.10.2025
| Anonymous
Dry material explained in a cheerful and understandable way, very good
Training: ITIL 4 Foundation classroom training
Trainer: Ermin Sambol
Rated 4.871543264942/5
based on 2,242 customer reviews
ITIL classroom training very positive
09.10.2025
| Gordana Orec(UKT Tübingen)
Many thanks for the informative and instructive training. The dry topic was successfully conveyed and was by no means boring. Can really only recommend and thank you.
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
The perfect ITIL 4 training
09.10.2025
| Dennis Gutekunst(University Hospital Tübingen)
Hello everyone,
Our group had a two-day training course on ITIL 4 with Mr. Wollenhaupt,
If anyone can teach you this with practical examples, reference to reality and a lot of humor, it's Mr. Wollenhaupt!
Many thanks for all we learned and the great fun we had together in the group!
Best regards from Tübingen!
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
The trainer, Arne, conveyed the otherwise rather dry topic of ITIL in an extremely exciting and practical way. Thanks to his humorous manner and the inclusion of his own stories, he succeeded in making the content understandable and lively. He took time to answer questions and patiently explained until everyone was able to understand the material. All in all, a very competent and committed trainer, absolutely recommendable!
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
ITIL classroom training very positive
09.10.2025
| Gordana Orec(UKT Tübingen)
Many thanks for the informative and instructive training. The dry topic was successfully conveyed and was by no means boring. Can really only recommend and thank you.
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
ITIL 4 Foundation classroom training
09.10.2025
| Huu Duc Ho
It was a very entertaining and informative event, always a pleasure.
Training: ITIL 4 Foundation classroom training
Trainer: Arne Wollenhaupt
Rated 4.871543264942/5
based on 2,242 customer reviews
Mega Training
07.10.2025
| Anonymous
Very good trainer, lots of examples and good explanation.
Training: ITIL 4 Foundation classroom training
Trainer: Ermin Sambol
