• First Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Classroom training

You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.

from 1.240,00 EUR

p.p. plus VAT.

+ Learner Package 529,00 EUR
p.p. plus VAT.

Content Learner-Package

  • SERVIEW training material (printed)
  • Examination
  • Official PeopleCert companion book (digital)
  • Official PeopleCert training documents (digital)


Period
Time zone / language
Location
Price (net)
Guarantee

Mon, March 02, 2026
- Wed., March 04, 2026

Central European Time
DE

Munich from above. Cityscape
Munich: We will announce the exact address about 14 days before the training.

Munich
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, April 20, 2026
- Wed., April 22, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, July 13, 2026
- Wed., July 15, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, August 10, 2026
- Wed., August 12, 2026

Central European Time
DE

Trainings in Cologne. Cityscape
Cologne: We will announce the exact address about 14 days before the training.

Cologne
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, October 05, 2026
- Wed., October 07, 2026

Central European Time
DE

Trainings in Berlin
Berlin: We will announce the exact address about 14 days before the training.

Berlin
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, October 19, 2026
- Wed., October 21, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, November 09, 2026
- Wed., November 11, 2026

Central European Time
DE

Munich from above. Cityscape
Munich: We will announce the exact address about 14 days before the training.

Munich
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Virtual classroom training

Would you like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®? Please note that our live online training courses can be held in a hybrid format. This means that you may participate as a live online participant together with classroom participants in the same training course. This combination allows for an even more diverse learning experience and exchange between different groups of participants. Would you like to find out more about what makes our hybrid training courses special? You can find more information here.

from 1.240,00 EUR

p.p. plus VAT.

+ Learner Package 529,00 EUR
p.p. plus VAT.

Content Learner-Package

  • SERVIEW training material (digital)
  • Exam (online)
  • Official PeopleCert companion book (digital)
  • Official PeopleCert training documents (digital)


Period
Time zone / language
Location
Price (net)
Guarantee

Mon, April 20, 2026
- Wed., April 22, 2026

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, July 13, 2026
- Wed., July 15, 2026

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, September 07, 2026
- Wed., September 09, 2026

Central European Time
EN

Fotolia
Virtual Classroom

Virtual Classroom Europe
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, October 19, 2026
- Wed., October 21, 2026

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
1.390,00 EUR Limited-time offer1.240,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Methodology Virtual Classroom

In live online training, all content is developed together with one of our authentic and certified SERVIEW trainers. All you need is a workstation with a stable internet connection, a headset and a webcam.

As if you were on site, you receive direct feedback, can ask questions and discuss what you have learned together with other seminar participants. Thanks to the interactive learning platform, even digitally networked group work is possible. Of course, you will also experience the unique SERVIEW Workbook Principle®where you open up new content together, having fun and at just the right pace.

With our education package you will receive the relevant literature, the workbook and all necessary training materials in advance.

An overview of the technical requirements for live online training can be found here.

Agenda

The three-day training starts at 9:00 am and ends at 5:00 pm. During this time there are sufficient break times (coffee breaks, lunch break).

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

E-Learning

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 995,00 EUR

p.p. plus VAT.

Includes learner package

  • Exam (online)
  • Official PeopleCert companion book (digital)
  • Official PeopleCert training documents (digital)


Period
Time zone / language
Location
Price (net)
Guarantee

E-Learning

EN

E-Learning SERVIEW
E-Learning (English)

E-Learning
1.095,00 EUR Limited-time offer995,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Methodology e-learning

Maximum flexibility with the official e-learning from the rights holder PeopleCert! You can start, pause or resume the training whenever it suits you - on a device of your choice. The online course materials and training modules include multimedia elements, interactive quizzes and engaging activities that make learning more enjoyable and effective. All available on desktop and mobile. In addition to quizzes and other knowledge review activities, our learning checklists help you to test your understanding and identify areas for improvement. Delivered through the Canvas Learning Management System (LMS), official eLearning revolutionizes your learning experience.

Agenda

You will receive 365 days' access to the official PeopleCert learning platform. During this period, you can complete the training according to your personal schedule.

 

Live Demo

You want to see our e-learning offering in action? Then see for yourself!

Your advantages

  • 8-10 hour content
  • Mouth-friendly learning modules
  • Interactive & engaging content
  • Self-directed learning
  • Learn at your own pace
  • In-depth case studies
  • Progress tracking in real time
  • Structured learning checklist
  • Embedded ITIL Glossary

 

Contents ITIL 4 Strategic Leader Training

Get to know ITIL 4 from a completely new perspective with the ITIL 4 Strategic Leader Digital & IT Strategy: Expertly support your organization on the journey of digital transformation as you deploy new technologies. Managing directors and aspiring managers who need a strategic view of ITIL are in the right place in the ITIL 4 Strategic Leader "Digital & IT Strategy" training course. You will receive moving input on aligning digital business strategies and developing digital visions. The focus is also on strategic risk management and the right way to deal with digital disruption. The development of digital leaders for the future is also an important topic. In short: in this Strategic Leader training course, you will learn in a practical way how you can effectively support organizations on their path to digital transformation, in overcoming challenges in service management and in the use of new technologies.

As this training is accredited by the Official Accreditor of ITIL (PeopleCert), you are guaranteed to learn all the essential content of the DITS module. The training is one of two modules on your way to becoming an ITIL 4 Strategic Leader. Combine the training with the separate module "Direct, Plan & Improve" (DPI) to complete the official ITIL certification - and take your organization that decisive step further!


Requirements

Prerequisite for this ITIL Practice Manager training is the successful completion of ITIL v3 or 4 Foundation.


Exam details

Duration60 minutes
Questions30 multiple choice questions, each with 4 answer choices, only one of which is correct.
More infoTo pass the exam, you must score 21 points (70%). The maximum score is 30 (100%). No aids are allowed.
Exam languagesGerman or English
Testing InstitutePeopleCert
Examination acceptanceYou take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training.
You will receive a voucher from us that is valid for 12 months.
All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines

See for yourself: SERVIEW Advantages

Term guarantee
100% secure

Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!

SERVIEW
Exam insurance

Secure framework for your exam taking and free exam retake in case of failure.

Maximum flexibility:
SERVIEW training formats

Our trainings are available in a wide variety of formats - there is something for every type of learner!