ITIL® 4 Managing Professional & Strategic Leader
Direct, Plan and Improve (DPI)
Align services profitably through smart management, goal-oriented planning and continuous improvement. Whether you are an ITIL 4 Managing Professional or Strategic Leader, this course is a must for deeper insights into ITIL!
In SERVIEW's ITIL 4 "Direct, Plan & Improve" (DPI) training, you will learn efficient concepts to build an agile, learning and continuously improving IT organization. It is officially accredited by the Official Accreditor of ITIL 4 (AXELOS). Upon successful completion of the module, you will meet one of the four prerequisites for ITIL 4 Managing Professional certification. Or you can combine the training with the Digital & IT Strategy module to achieve ITIL 4 Strategic Leader status.
SERVIEW is the only PeopleCert accredited training organization with platinum status in the DACH region.
1.335,00 EUR
p.p. plus VAT.
+ examination fee
355,00 EUR
p.p. plus VAT.
+ Education package
50,00 EUR
p.p. plus VAT.
+ Original e-book
60,00 EUR
p.p. plus VAT.
Show price in USD
- Fri, December 08, 2023
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
355,00 EUR
- Fri, December 08, 2023
Central European Time
Düsseldorf: We will announce the exact address about 14 days before the training.
plus examination fee:
355,00 EUR
- Fri, December 08, 2023
Central European Time
Hamburg: We will announce the exact address about 14 days before the training.
plus examination fee:
355,00 EUR
- Fri, December 15, 2023
Central European Time
Munich: We will announce the exact address about 14 days before the training.
plus examination fee:
355,00 EUR
- Fri, December 15, 2023
Central European Time
Berlin: We will announce the exact address about 14 days before the training.
plus examination fee:
355,00 EUR
- Fri, January 26, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, January 26, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, January 26, 2024
Central European Time
Cologne: We will announce the exact address about 14 days before the training.
plus examination fee:
359,00 EUR
- Fri, January 26, 2024
Central European Time
Düsseldorf: We will announce the exact address about 14 days before the training.
plus examination fee:
359,00 EUR
- Fri, February 02, 2024
Central European Time
Hamburg: We will announce the exact address about 14 days before the training.
plus examination fee:
359,00 EUR
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are enough break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the topic, a reference book, the official digital reference book, and an ITIL poster. A notepad, ballpoint pen, STABILO fineliner in four colors, and a name badge complete the package.
All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.
1.235,00 EUR
p.p. plus VAT.
+ examination fee
355,00 EUR
p.p. plus VAT.
+ Education package
50,00 EUR
p.p. plus VAT.
+ Original e-book
60,00 EUR
p.p. plus VAT.
Show price in USD
- Fri, December 08, 2023
Central European Time
Live Online
plus examination fee:
355,00 EUR
- Fri, December 22, 2023
Central European Time
Live Online
plus examination fee:
355,00 EUR
- Fri, January 12, 2024
Central European Time
Live Online
plus examination fee:
359,00 EUR
- Fri, January 26, 2024
Central European Time
Live Online
plus examination fee:
359,00 EUR
- Fri, January 26, 2024
Central European Time
Live Online
plus examination fee:
359,00 EUR
- Fri, February 16, 2024
Central European Time
Live Online
plus examination fee:
359,00 EUR
- Fri, March 01, 2024
Central European Time
Live Online
plus examination fee:
359,00 EUR
- Fri, March 01, 2024
Central Standard Time
Live Online United States
plus examination fee:
359,00 EUR
- Fri, March 22, 2024
Central European Time
Live Online
plus examination fee:
359,00 EUR
- Fri, April 12, 2024
Central European Time
Live Online
plus examination fee:
359,00 EUR
Methodology Live Online
SERVIEW's live online training courses are a particularly attractive way to expand your knowledge anywhere in the world. All you need is a workstation with a stable Internet connection, a headset, and a webcam to participate in this live training. You will receive important literature, the SERVIEW Workbook, and all necessary training materials before the training begins.
During the training, you will work through all the training content of this ITIL 4 module live in dialog with an energetic SERVIEW trainer. Of course, the innovative SERVIEW Workbook Principle® for use. Thanks to the interactive learning platform, you have all the options that classroom training would offer. You can ask questions, give feedback and discuss with the trainer and other training participants as if you were there.
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are enough break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.
In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and the official reference book.
The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.
365,00 EUR
p.p. plus VAT.
+ examination fee
355,00 EUR
p.p. plus VAT.
+ Original e-book
60,00 EUR
p.p. plus VAT.
Show price in USD
Methodology e-learning
Maximum flexibility with SERVIEW E-Learning! You can start, pause or continue the training whenever it suits you - on a device of your choice.
Our e-learning concept is unique because it is strongly linked to our innovative SERVIEW Workbook Principle® based. You will learn all the contents of the ITIL 4 DPI module with easy-to-remember images and comprehensive examples. Detailed learning checks and sample exam questions prepare you optimally for the exams. Entertaining, animated practical scenarios deepen your knowledge and round off the offer ideally.
You can use the learning access for 365 days, where and when you want. Following the training, you take the official exam flexibly online.
Agenda
You will receive 365 days access to the SERVIEW Digital Academy. During this period, you can complete the training according to your personal schedule.
Live Demo
You want to see our e-learning offering in action? Then see for yourself!
Your advantages
- 365 days access to the SERVIEW Digital Academy
- SERVIEW Workbook-style animated explanations
- Learning content approx. 10 hours of expertise.
- Learning checks with sample exam questions after each course section
- Moderated exercises
- ITIL 4 poster
- Complete ITIL 4 Glossary
- Overview of relevant ITIL practices
- Exam simulator
- Online exam on a date of your choice
Requirements
This training builds on ITIL 4 Foundation, which you must have successfully completed beforehand.
Exam details
| Duration | 90 minutes. You take the online exam after the training on a date of your choice. |
| Questions | 40 multiple-choice questions with 4 possible answers each, of which only one is correct |
| More info | To pass the exam, you must score 28 points (70%). The maximum score is 40 (100%). No aids are allowed. |
| Exam languages | German or English |
| Testing Institute | PeopleCert |
| Technical requirements | All details about the online exam can be found here: Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac |
This is who we are: The SERVIEW trainers introduce themselves
Discover the creative minds behind SERVIEW! Our unique team of trainers consists of highly motivated professionals from a wide range of disciplines, ready to share their knowledge and expertise with you. With us, qualification and passion come together - the perfect combination to inspire you and take you further!
Trainings by cities
All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.
See for yourself: SERVIEW Advantages
Term guarantee
100% secure
Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!
SERVIEW
Exam insurance
Secure framework for your exam taking and free exam retake in case of failure.
Maximum flexibility:
SERVIEW training formats
Our trainings are available in a wide variety of formats - there is something for every type of learner!
