ITIL® 4 Practice Manager
Plan, Implement & Control

Would you like to further deepen proven ITIL practices as an ITIL 4 Practice Manager and successfully apply them in your organization? Then our compact ITIL 4 Practice Manager Training "Plan, Implement & Control" is the perfect choice for you!"!

In this targeted practical training, you will deal in detail with five relevant core practices from the ITIL framework:

  • Change Enablement
  • Deployment Management
  • Release Management
  • Service Configuration Management
  • IT Asset Management

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

1.995,00 EUR

p.p. plus VAT.

+ examination fee 355,00 EUR
p.p. plus VAT.

+ Education package 100,00 EUR
p.p. plus VAT.

+ Original e-book 60,00 EUR
p.p. plus VAT.

Show price in USD



Period
Time zone / language
Location
Price (net)
guaranteed

Wed, December 06, 2023
- Fri, December 08, 2023

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.995,00 EUR
plus examination fee:
355,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, January 24, 2024
- Fri, January 26, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, February 28, 2024
- Fri, March 01, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, April 17, 2024
- Fri, April 19, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, May 08, 2024
- Fri, May 10, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, June 26, 2024
- Fri, June 28, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, July 24, 2024
- Fri, July 26, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, August 28, 2024
- Fri, August 30, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, October 28, 2024
- Wed, October 30, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, December 04, 2024
- Fri, December 06, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the ITIL Practice Manager training.

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, a reference guide, the official digital reference book, and a poster. A notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package. All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training course - a German training course means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.


1.795,00 EUR

p.p. plus VAT.

+ examination fee 355,00 EUR
p.p. plus VAT.

+ Education package 100,00 EUR
p.p. plus VAT.

+ Original e-book 60,00 EUR
p.p. plus VAT.

Show price in USD



Period
Time zone / language
Location
Price (net)
guaranteed

Wed, December 06, 2023
- Fri, December 08, 2023

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.795,00 EUR
plus examination fee:
355,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, January 17, 2024
- Fri, January 19, 2024

Central European Time
EN

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, January 24, 2024
- Fri, January 26, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, February 28, 2024
- Fri, March 01, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, March 20, 2024
- Fri, March 22, 2024

Central European Time
EN

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, April 17, 2024
- Fri, April 19, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, May 08, 2024
- Fri, May 10, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, June 05, 2024
- Fri, June 07, 2024

Central European Time
EN

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, June 26, 2024
- Fri, June 28, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Wed, July 24, 2024
- Fri, July 26, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
1.695,00 EUR
plus examination fee:
359,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Methodology Live Online

SERVIEW Live Online Training lets you expand your horizons no matter where you are! You get all the benefits of classroom training from the comfort of your home or office. All you need is a workstation with a stable Internet connection, a headset and a webcam. Before the training begins, you will receive all the important training materials from us.

In the live online training, an experienced SERVIEW trainer guides you through all training content of the ITIL 4 Practice Manager training. The interactive learning platform allows you to ask questions, discuss and give feedback live - just like in a real seminar room with the trainer and other training participants. This allows you to complete your training effectively, with fun and maximum success, without leaving your home computer.

Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the ITIL Practice Manager training.

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.

In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and the official reference book.

The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.

Contents of the ITIL 4 Practice Manager Plan, Implement & Control


The ITIL 4 Plan, Implement & Control training gives you the tools to successfully plan and control services. You will learn the best practices such as Change Enablement, Release Management, Deployment Management, Service Configuration Management and IT Asset Management.

During the course, we teach you the necessary sub-processes, responsibilities and methods that are relevant in practice. Our focus is not only on practical application, but also on providing you with the necessary knowledge to successfully pass the exam.

You will experience all training content using practical examples and memorable images, conveyed by an energetic SERVIEW trainer. In this ITIL 4 Practice Manager training, you will focus entirely on the practical application possibilities of ITIL.

All ITIL 4 Practice Manager trainings are accredited by the Official Accreditor of ITIL 4. This guarantees that you are taught all the critical content of the combined module "Plan, Implement & Control". You take the final combined online exam for all five practices on a date of your choice. Thus, thanks to this one combined exam, you only need the ITIL certification from the topic module "Create, Deliver & Support" to achieve your status as ITIL 4 Practice Manager.

Book our efficient ITIL combination training "Plan, Implement & Control" now instead of five individual practice trainings - and save a lot of effort, time and money on your way to becoming a practice manager!

What are the core topics of the ITIL 4 Practice Manager training?


  • Key ideas, principles and procedures of the five practices: Change Enablement, Release Management, Deployment Management, Service Configuration Management and IT Asset Management.
  • Ensure that all stakeholders clearly understand the strategic and tactical requirements.
  • Integrate practices into an organization's value-added operations.
  • Exploring the touch points and common benefits between the MSF practices and other ITIL 4 practices.
  • Use metrics and success criteria to drive performance.
  • Measure, analyze and develop the competencies of various practices according to the ITIL maturity model.

What are the benefits of the ITIL 4 Practice Manager qualification?


Benefits and purpose of the training - What added value does the training bring me? In the 3-day training "ITIL 4 Specialist: Plan, Implement & Control" you will gain deep knowledge on how to develop continuous learning and optimizing practices within the framework of ITIL 4.

By participating in the training "ITIL 4 Specialist: Plan, Implement & Control" you will be able to:

  • To penetrate key points of the Practices.
  • Identify potential for improvement in your own organization and promote both individual processes and their interaction.
  • Assess your own operations according to the four dimensions of the ITIL maturity model. Ultimately, all this serves to support your customers more effectively in achieving their goals!

Target group of the ITIL 4 Practice Manager

People from the IT sector, including managers, leaders, consultants and other professionals who are specifically and strategically involved in the further development and improvement of organizations. This is especially true for those IT professionals who want to learn about service optimization opportunities because ITIL is already being used in their organizations.

Requirements


Prerequisite for this ITIL Practice Manager training is the successfully completed ITIL 4 Foundation.

Exam details

Duration90 minutes
You will take the online exam after the training on a date of your choice.
Format60 multiple-choice questions with 4 answer options each
More infoTo pass the exam, you must score 39 points (65%). The maximum score is 60 (100%). No aids are allowed. 
Exam languagesEnglish
Testing InstitutePeopleCert
Technical requirements All details about the online exam can be found here:
Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows
IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac

This is who we are: The SERVIEW trainers introduce themselves

Discover the creative minds behind SERVIEW! Our unique team of trainers consists of highly motivated professionals from a wide range of disciplines, ready to share their knowledge and expertise with you. With us, qualification and passion come together - the perfect combination to inspire you and take you further!

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Trainings by cities

All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.

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See for yourself: SERVIEW Advantages

Term guarantee
100% secure

Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!

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Exam insurance

Secure framework for your exam taking and free exam retake in case of failure.

Maximum flexibility:
SERVIEW training formats

Our trainings are available in a wide variety of formats - there is something for every type of learner!