ITIL® 4 Practice Manager
Plan, Implement & Control
Would you like to further deepen proven ITIL practices as an ITIL 4 Practice Manager and successfully apply them in your organization? Then our compact ITIL 4 Practice Manager Training "Plan, Implement & Control" is the perfect choice for you!"!
In this targeted practical training, you will deal in detail with five relevant core practices from the ITIL framework:
- Change Enablement
- Deployment Management
- Release Management
- Service Configuration Management
- IT Asset Management
1.995,00 EUR
p.p. plus VAT.
+ examination fee
355,00 EUR
p.p. plus VAT.
+ Education package
100,00 EUR
p.p. plus VAT.
+ Original e-book
60,00 EUR
p.p. plus VAT.
Show price in USD
- Fri, December 08, 2023
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
355,00 EUR
- Fri, January 26, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, March 01, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, April 19, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, May 10, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, June 28, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, July 26, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, August 30, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Wed, October 30, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
- Fri, December 06, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
359,00 EUR
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the ITIL Practice Manager training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, a reference guide, the official digital reference book, and a poster. A notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package. All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training course - a German training course means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.
1.795,00 EUR
p.p. plus VAT.
+ examination fee
355,00 EUR
p.p. plus VAT.
+ Education package
100,00 EUR
p.p. plus VAT.
+ Original e-book
60,00 EUR
p.p. plus VAT.
Show price in USD
- Fri, December 08, 2023
Central European Time

Live Online
plus examination fee:
355,00 EUR
- Fri, January 19, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
- Fri, January 26, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
- Fri, March 01, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
- Fri, March 22, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
- Fri, April 19, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
- Fri, May 10, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
- Fri, June 07, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
- Fri, June 28, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
- Fri, July 26, 2024
Central European Time

Live Online
plus examination fee:
359,00 EUR
Methodology Live Online
SERVIEW Live Online Training lets you expand your horizons no matter where you are! You get all the benefits of classroom training from the comfort of your home or office. All you need is a workstation with a stable Internet connection, a headset and a webcam. Before the training begins, you will receive all the important training materials from us.
In the live online training, an experienced SERVIEW trainer guides you through all training content of the ITIL 4 Practice Manager training. The interactive learning platform allows you to ask questions, discuss and give feedback live - just like in a real seminar room with the trainer and other training participants. This allows you to complete your training effectively, with fun and maximum success, without leaving your home computer.
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the ITIL Practice Manager training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.
In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and the official reference book.
The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.
Contents of the ITIL 4 Practice Manager Plan, Implement & Control
The ITIL 4 Plan, Implement & Control training gives you the tools to successfully plan and control services. You will learn the best practices such as Change Enablement, Release Management, Deployment Management, Service Configuration Management and IT Asset Management.
During the course, we teach you the necessary sub-processes, responsibilities and methods that are relevant in practice. Our focus is not only on practical application, but also on providing you with the necessary knowledge to successfully pass the exam.
You will experience all training content using practical examples and memorable images, conveyed by an energetic SERVIEW trainer. In this ITIL 4 Practice Manager training, you will focus entirely on the practical application possibilities of ITIL.
All ITIL 4 Practice Manager trainings are accredited by the Official Accreditor of ITIL 4. This guarantees that you are taught all the critical content of the combined module "Plan, Implement & Control". You take the final combined online exam for all five practices on a date of your choice. Thus, thanks to this one combined exam, you only need the ITIL certification from the topic module "Create, Deliver & Support" to achieve your status as ITIL 4 Practice Manager.
Book our efficient ITIL combination training "Plan, Implement & Control" now instead of five individual practice trainings - and save a lot of effort, time and money on your way to becoming a practice manager!
What are the core topics of the ITIL 4 Practice Manager training?
- Key ideas, principles and procedures of the five practices: Change Enablement, Release Management, Deployment Management, Service Configuration Management and IT Asset Management.
- Ensure that all stakeholders clearly understand the strategic and tactical requirements.
- Integrate practices into an organization's value-added operations.
- Exploring the touch points and common benefits between the MSF practices and other ITIL 4 practices.
- Use metrics and success criteria to drive performance.
- Measure, analyze and develop the competencies of various practices according to the ITIL maturity model.
What are the benefits of the ITIL 4 Practice Manager qualification?
Benefits and purpose of the training - What added value does the training bring me? In the 3-day training "ITIL 4 Specialist: Plan, Implement & Control" you will gain deep knowledge on how to develop continuous learning and optimizing practices within the framework of ITIL 4.
By participating in the training "ITIL 4 Specialist: Plan, Implement & Control" you will be able to:
- To penetrate key points of the Practices.
- Identify potential for improvement in your own organization and promote both individual processes and their interaction.
- Assess your own operations according to the four dimensions of the ITIL maturity model. Ultimately, all this serves to support your customers more effectively in achieving their goals!
Target group of the ITIL 4 Practice Manager
People from the IT sector, including managers, leaders, consultants and other professionals who are specifically and strategically involved in the further development and improvement of organizations. This is especially true for those IT professionals who want to learn about service optimization opportunities because ITIL is already being used in their organizations.
Requirements
Prerequisite for this ITIL Practice Manager training is the successfully completed ITIL 4 Foundation.
Exam details
Duration | 90 minutes You will take the online exam after the training on a date of your choice. |
Format | 60 multiple-choice questions with 4 answer options each |
More info | To pass the exam, you must score 39 points (65%). The maximum score is 60 (100%). No aids are allowed. |
Exam languages | English |
Testing Institute | PeopleCert |
Technical requirements | All details about the online exam can be found here: Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac |
This is who we are: The SERVIEW trainers introduce themselves
Discover the creative minds behind SERVIEW! Our unique team of trainers consists of highly motivated professionals from a wide range of disciplines, ready to share their knowledge and expertise with you. With us, qualification and passion come together - the perfect combination to inspire you and take you further!
Trainings by cities
All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.
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