ITIL® 4 Managing Professional (CDS) training
Create, Deliver & Support: This course equips you with critical knowledge around value streams, workflow optimization and more - one of four important building blocks of your ITIL 4 Managing Professional certificate.
In no time, you'll learn everything you need to know about how to effectively develop, deliver and support services. Key value streams, practices and processes are at the core of the course, as well as a deeper understanding of service performance, service quality and common improvement methodologies. You will learn all this content interactively and with high practical relevance from one of our accredited SERVIEW trainers.
As the ITIL training fully meets the requirements of the Official Accreditor of ITIL 4 (PeopleCert) and is therefore officially accredited, you are guaranteed the best possible preparation for the exam and practical application. After successfully completing the module, you will not only be able to align your organization's services profitably, but will also be a decisive step closer to ITIL 4 Managing Professional status.
Classroom training
You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.
1.895,00 EUR
p.p. plus VAT.
+ examination fee
359,00 EUR
p.p. plus VAT.
+ Education package
69,00 EUR
p.p. plus VAT.
+ original e-book
69,00 EUR
p.p. plus VAT.
- Wed, June 05, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
497,00 EUR
- Wed, July 03, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
497,00 EUR
- Wed, July 31, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
497,00 EUR
- Wed, August 07, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
497,00 EUR
- Wed, September 04, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
497,00 EUR
- Wed, October 16, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
497,00 EUR
- Wed, November 13, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
497,00 EUR
- Wed, December 04, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
497,00 EUR
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are enough break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the topic, a reference book , the official digital reference book , and an ITIL poster. A notepad, ballpoint pen, STABILO fineliner in four colors, and a name badge complete the package.
All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.
Classroom training
You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.
Live online training
You would like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®.
1.895,00 EUR
p.p. plus VAT.
+ examination fee
359,00 EUR
p.p. plus VAT.
+ Education package
69,00 EUR
p.p. plus VAT.
+ original e-book
69,00 EUR
p.p. plus VAT.
- Wed, April 24, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, June 05, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, July 03, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, July 24, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, July 31, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, August 07, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, August 14, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, September 04, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, September 18, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
- Wed, October 16, 2024
Central European Time
Live Online
plus Learner-Package:
497,00 EUR
Methodology Live Online
Complete the workout conveniently at any location of your choice? Sure - and without compromise! The SERVIEW live online course guarantees the highest training quality and leaves nothing to be desired. All training content is developed live online with one of our certified SERVIEW trainers. Ask questions, give feedback and exchange ideas with other participants at any time - just as if you were there. Of course, the innovative SERVIEW Workbook Principle® for use.
You will receive state-of-the-art learning materials such as relevant literature, the SERVIEW Workbook and all necessary training materials in advance. All you need is a workstation with a stable Internet connection, your webcam and your headset to be best prepared for your next career step.
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are enough break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.
In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and the official reference book.
The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.
E-Learning
You would like to prepare for your upcoming certification at your own pace using the official learning platform.
695,00 EUR
p.p. plus VAT.
+ examination fee
359,00 EUR
p.p. plus VAT.
+ Education package
69,00 EUR
p.p. plus VAT.
+ original e-book
69,00 EUR
p.p. plus VAT.
Methodology e-learning
At home, in the office or on the road - with SERVIEW e-learning, there are no limits to your ITIL training! You can start, pause or continue the course at any time and repeat each chapter as needed. This way you gain, consolidate and deepen your knowledge exactly when you are most efficient.
All our digital training courses are based on the unique SERVIEW Workbook principle.® based on. This means that all the content of the ITIL 4 training course is taught to you interactively using memorable images and entertaining practical scenarios. Extensive learning checks and sample exam questions complete the e-learning seminar and prepare you optimally for the exams - for up to 180 days.
Agenda
You will receive 180-day access to the SERVIEW Digital Academy. During this period, you can complete the training according to your personal schedule.
Live Demo
You want to see our e-learning offering in action? Then see for yourself!
Your advantages
- 180 days access to the SERVIEW Digital Academy
- Learning content approx. 12 hours of expertise
- SERVIEW Workbook-style animated explanations
- Many practical examples
- Learning checks with sample exam questions after each course section
- ITIL 4 poster
- Complete ITIL 4 Glossary
- Exam simulator
Exam-Prep
You would like to prepare for your certification independently using the official training documents and sample exams.
195,00 EUR
p.p. plus VAT.
+ examination fee
359,00 EUR
p.p. plus VAT.
+ Education package
69,00 EUR
p.p. plus VAT.
+ original e-book
69,00 EUR
p.p. plus VAT.
Central European Time
Online proctoring
plus Learner-Package:
497,00 EUR
Central European Time
Online proctoring
plus Learner-Package:
497,00 EUR
Requirements
Prerequisite for this course is the successfully completed ITIL 4 Foundation.
Exam details
Duration | 90 minutes |
Questions | 40 multiple-choice questions with 4 possible answers each, of which only one is correct |
More info | To pass the exam, you must score 28 points (70%). The maximum score is 40 (100%). No aids are allowed. |
Exam languages | German or English |
Testing Institute | PeopleCert |
Examination acceptance | You take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training. You will receive a voucher from us that is valid for 12 months. All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
This is us: The SERVIEW team introduces itself
Discover the creative minds behind SERVIEW! Our unique team consists of highly motivated professionals from a wide range of disciplines who all share a common goal: To fully utilize your skills and support you in your development. Together, we strive to develop your potential and help you progress. We combine qualifications and passion - the perfect combination to inspire you and take you further!
Trainings by cities
All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.
See for yourself: SERVIEW Advantages
Term guarantee
100% secure
Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!
SERVIEW
Exam insurance
Secure framework for your exam taking and free exam retake in case of failure.
Maximum flexibility:
SERVIEW training formats
Our trainings are available in a wide variety of formats - there is something for every type of learner!