ITIL® 4 Managing Professional
CDS & DPI compact training
Two courses for the ITIL 4 Managing Professional in one: This training covers two of the four required topic modules on the way to the coveted ITIL certification.
The compact training provides you with in-depth knowledge of the ITIL 4 topics "Create, Deliver & Support" (CDS) and "Direct, Plan & Improve" (DPI). In this course you will learn all the necessary knowledge to pass the two official exams in a short time.
An experienced SERVIEW trainer illustrates all the important content of the double module in a dynamic dialog with you. In this way, you will gain a comprehensive understanding of the ITIL value streams and key planning and improvement concepts in a practical and interactive way.
As this training has been officially accredited by the Official Accreditor of ITIL (PeopleCert), you will be optimally prepared for the two exams, which you will take on a date of your choice. After successful completion, you will only need to complete the "Drive Stakeholder Value" (DSV) and "High Velocity IT" (HVIT) modules to achieve certified ITIL 4 Managing Professional status.
Classroom training
You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.
2.795,00 EUR
p.p. plus VAT.
+ examination fee
718,00 EUR
p.p. plus VAT.
+ Education package
138,00 EUR
p.p. plus VAT.
+ original e-book
138,00 EUR
p.p. plus VAT.
- Fri, June 07, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, July 05, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, July 19, 2024
Central European Time
Stuttgart: We will announce the exact address about 14 days before the training.
plus Learner-Package:
994,00 EUR
- Fri, August 02, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, August 09, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, September 06, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, October 18, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, November 15, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, December 06, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, a reference book, two official digital reference books(CDS & DPI) and ITIL posters. Notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package.
All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.
Live online training
You would like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®.
2.795,00 EUR
p.p. plus VAT.
+ examination fee
718,00 EUR
p.p. plus VAT.
+ Education package
138,00 EUR
p.p. plus VAT.
+ original e-book
138,00 EUR
p.p. plus VAT.
- Fri, June 07, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, July 05, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, July 26, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, August 02, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, August 09, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, August 16, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, September 06, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, September 20, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, October 18, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
- Fri, November 01, 2024
Central European Time
Live Online
plus Learner-Package:
994,00 EUR
Methodology Live Online
SERVIEW Live Online Training works just like classroom training - only virtually! All you need is a workstation with a stable Internet connection, a headset and a webcam to participate in live online training.
Together with a certified SERVIEW trainer, you will learn all the content of this ITIL 4 training in a dynamic dialog. You learn interactively and at exactly the right pace. As in classroom training, you can ask questions, give feedback and discuss live with other participants at any time. Thanks to our interactive learning platform and the education packages sent out in advance, you have all the options that a physical seminar room offers.
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are enough break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.
In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and two official reference books(CDS & DPI).
The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.
E-Learning
You would like to prepare for your upcoming certification at your own pace using the official learning platform.
Live Demo
Would you like to experience our e-learning offer live? Simply book your personal demo appointment online now. When booking, please indicate in the text field whether you would prefer the demo environment to be presented in German or English.
1.390,00 EUR
p.p. plus VAT.
+ examination fee
718,00 EUR
p.p. plus VAT.
+ Education package
138,00 EUR
p.p. plus VAT.
+ original e-book
138,00 EUR
p.p. plus VAT.
Central European Time
E-Learning (German)
plus Learner-Package:
994,00 EUR
Central European Time
E-Learning (German)
plus Learner-Package:
994,00 EUR
Methodology e-learning
With ITIL Managing Professional e-learning, you can study for your exams when you're at your best. You can start, pause, or resume training whenever it's convenient for you - on the device of your choice.
In addition, you learn in a particularly memorable way, because the unique learning concept of the SERVIEW Digital Academy Trainings is strongly based on our SERVIEW Workbook principle.® based on. All training content is conveyed to you with easy-to-remember images and animations as well as extensive practical examples. Use the learning access for up to 180 days to internalize all the CDS & DPI concepts presented and be perfectly prepared for your Managing Professional exam.
Agenda
You will receive 365 days access to the SERVIEW Digital Academy. During this period, you can complete the training according to your personal schedule.
Live Demo
You want to see our e-learning offering in action? Then see for yourself!
Your advantages
- 365 days access to the SERVIEW Digital Academy
- SERVIEW Workbook-style animated explanations
- Learning content approx. 22 hours of expertise.
- Many practical examples
- Learning checks with sample exam questions after each course section
- ITIL 4 poster
- Complete ITIL 4 Glossary
- Exam simulator
Exam-Prep
You would like to prepare for your certification independently using the official training documents and sample exams.
390,00 EUR
p.p. plus VAT.
+ examination fee
718,00 EUR
p.p. plus VAT.
+ Education package
138,00 EUR
p.p. plus VAT.
+ original e-book
138,00 EUR
p.p. plus VAT.
Central European Time
Online proctoring
plus Learner-Package:
994,00 EUR
Central European Time
Online proctoring
plus Learner-Package:
994,00 EUR
Requirements
Prerequisite for this course is the successfully completed ITIL 4 Foundation.
Exam details
Duration | 90 minutes per exam. Two exams (CDS and DPI) are written per course. |
Questions | 40 multiple-choice questions with 4 possible answers each, of which only one is correct |
More info | To pass the respective exam, you must achieve 28 points (70%). The maximum score is 40 (100%). No aids are allowed. |
Exam languages | German or English |
Testing Institute | PeopleCert |
Examination acceptance | You take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training. You will receive a voucher from us that is valid for 12 months. All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
This is us: The SERVIEW team introduces itself
Discover the creative minds behind SERVIEW! Our unique team consists of highly motivated professionals from a wide range of disciplines who all share a common goal: To fully utilize your skills and support you in your development. Together, we strive to develop your potential and help you progress. We combine qualifications and passion - the perfect combination to inspire you and take you further!
Trainings by cities
All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.
See for yourself: SERVIEW Advantages
Term guarantee
100% secure
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SERVIEW
Exam insurance
Secure framework for your exam taking and free exam retake in case of failure.
Maximum flexibility:
SERVIEW training formats
Our trainings are available in a wide variety of formats - there is something for every type of learner!