Two courses for the ITIL 4 Managing Professional in one: This training covers two of the four required topic modules on the way to the coveted ITIL certification.

The compact training provides you with in-depth knowledge of the ITIL 4 topics "Create, Deliver & Support" (CDS) and "Direct, Plan & Improve" (DPI). In this course you will learn all the necessary knowledge to pass the two official exams in a short time.

An experienced SERVIEW trainer illustrates all the important contents of the double module in dynamic dialog with you. This makes you an active part of the course and ensures that you memorize all the information. With the help of the unique SERVIEW Workbook principle® This creates an energetic learning pace with a long-term memory effect that is captivating without being overwhelming. In this way, you gain a comprehensive understanding of the ITIL Value Streams as well as essential planning and improvement concepts in a practical and interactive manner.

SERVIEW is the only PeopleCert accredited training organization with platinum status in the DACH region.

Because this training has been officially accredited by the Official Accreditor of ITIL (AXELOS), you will go into the two exams prepared in the best possible way, which you will take on a date of your choice. After successful completion, you will only need to complete the topic modules "Drive Stakeholder Value" (DSV) and "High Velocity IT" (HVIT) to achieve the certified ITIL 4 Managing Professional status.


2.995,00 EUR

p.p. plus VAT.

+ examination fee 710,00 EUR
p.p. plus VAT.

+ Education package 100,00 EUR
p.p. plus VAT.

+ Original e-book 120,00 EUR
p.p. plus VAT.

Show price in USD



Period
Time zone / language
Location
Price (net)
guaranteed

Mon, December 04, 2023
- Fri, December 08, 2023

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.995,00 EUR
plus examination fee:
710,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

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Mon, December 04, 2023
- Fri, December 08, 2023

Central European Time
DE

Trainings in Düsseldorf
Düsseldorf: We will announce the exact address about 14 days before the training.

Düsseldorf
2.995,00 EUR
plus examination fee:
710,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, December 04, 2023
- Fri, December 08, 2023

Central European Time
DE

Hamburg
Hamburg: We will announce the exact address about 14 days before the training.

Hamburg
2.995,00 EUR
plus examination fee:
710,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, December 11, 2023
- Fri, December 15, 2023

Central European Time
DE

Munich from above. Cityscape
Munich: We will announce the exact address about 14 days before the training.

Munich
2.995,00 EUR
plus examination fee:
710,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, December 11, 2023
- Fri, December 15, 2023

Central European Time
DE

Trainings in Berlin
Berlin: We will announce the exact address about 14 days before the training.

Berlin
2.995,00 EUR
plus examination fee:
710,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, January 22, 2024
- Fri, January 26, 2024

Central European Time
DE

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.795,00 EUR
plus examination fee:
718,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, January 22, 2024
- Fri, January 26, 2024

Central European Time
EN

Frankfurt: Education Center SERVIEW

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.795,00 EUR
plus examination fee:
718,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, January 22, 2024
- Fri, January 26, 2024

Central European Time
DE

Trainings in Cologne. Cityscape
Cologne: We will announce the exact address about 14 days before the training.

Cologne
2.795,00 EUR
plus examination fee:
718,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, January 22, 2024
- Fri, January 26, 2024

Central European Time
DE

Trainings in Düsseldorf
Düsseldorf: We will announce the exact address about 14 days before the training.

Düsseldorf
2.795,00 EUR
plus examination fee:
718,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, January 29, 2024
- Fri, February 02, 2024

Central European Time
DE

Hamburg
Hamburg: We will announce the exact address about 14 days before the training.

Hamburg
2.795,00 EUR
plus examination fee:
718,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, a reference book, two official digital reference books(CDS & DPI) and ITIL posters. Notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package.

All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.


2.745,00 EUR

p.p. plus VAT.

+ examination fee 710,00 EUR
p.p. plus VAT.

+ Education package 100,00 EUR
p.p. plus VAT.

+ Original e-book 120,00 EUR
p.p. plus VAT.

Show price in USD



Period
Time zone / language
Location
Price (net)
guaranteed

Mon, December 04, 2023
- Fri, December 08, 2023

Central European Time
DE

Fotolia
Live Online

Live Online Europe
2.745,00 EUR
plus examination fee:
710,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, December 18, 2023
- Fri, December 22, 2023

Central European Time
DE

Fotolia
Live Online

Live Online Europe
2.745,00 EUR
plus examination fee:
710,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, December 18, 2023
- Fri, December 22, 2023

Central Standard Time
EN

Fotolia
Live Online United States

Live Online United States
2.745,00 EUR
plus examination fee:
710,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, January 08, 2024
- Fri, January 12, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
2.795,00 EUR
plus examination fee:
718,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, January 15, 2024
- Fri, January 19, 2024

Central Standard Time
EN

Fotolia
Live Online United States

Live Online United States
2.795,00 EUR
plus examination fee:
718,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, January 22, 2024
- Fri, January 26, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
2.795,00 EUR
plus examination fee:
718,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, January 22, 2024
- Fri, January 26, 2024

Central European Time
EN

Fotolia
Live Online

Live Online Europe
2.795,00 EUR
plus examination fee:
718,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, February 12, 2024
- Fri, February 16, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
2.795,00 EUR
plus examination fee:
718,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, February 26, 2024
- Fri, March 01, 2024

Central European Time
DE

Fotolia
Live Online

Live Online Europe
2.795,00 EUR
plus examination fee:
718,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, February 26, 2024
- Fri, March 01, 2024

Central Standard Time
EN

Fotolia
Live Online United States

Live Online United States
2.795,00 EUR
plus examination fee:
718,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote


Methodology Live Online

SERVIEW Live Online Training works just like classroom training - only virtually! All you need is a workstation with a stable Internet connection, a headset and a webcam to participate in live online training.

Together with a certified SERVIEW trainer, you will learn all the contents of this ITIL 4 training in a dynamic dialog. You learn interactively and at exactly the right pace, as the innovative SERVIEW Workbook Principle® guaranteed for meaningful exchange between trainer and participants. As in classroom training, you can ask questions, give feedback, and discuss live with other participants at any time. Thanks to our interactive learning platform and pre-sent education packages, you have all the options that a physical seminar room also offers.

Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are enough break times (coffee breaks, lunch break) during the training.

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.

In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and two official reference books(CDS & DPI).

The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.


745,00 EUR

p.p. plus VAT.

+ examination fee 710,00 EUR
p.p. plus VAT.

+ Original e-book 120,00 EUR
p.p. plus VAT.

Show price in USD


Period
Time zone / language
Location
Price (net)
guaranteed

E-Learning

Central European Time
DE

E-Learning SERVIEW
E-Learning (German)

E-Learning
745,00 EUR
plus examination fee:
710,00 EUR
 

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Methodology e-learning

With ITIL Managing Professional e-learning, you can study for your exams when you're at your best. You can start, pause, or resume training whenever it's convenient for you - on the device of your choice.

In addition, you learn in a particularly memorable way, because the unique learning concept of the SERVIEW Digital Academy Trainings is strongly based on our SERVIEW Workbook principle.® based. All training content is conveyed to you with easy-to-remember images and animations as well as extensive practical examples. Use the learning access for up to 365 days to optimally internalize all presented concepts of CDS & DPI and to be perfectly prepared for your Managing Professional exam.

Agenda

You will receive 365 days access to the SERVIEW Digital Academy. During this period, you can complete the training according to your personal schedule.

Live Demo

You want to see our e-learning offering in action? Then see for yourself!

Your advantages

  • 365 days access to the SERVIEW Digital Academy
  • SERVIEW Workbook-style animated explanations
  • Learning content approx. 22 hours of expertise.
  • Many practical examples
  • Learning checks with sample exam questions after each course section
  • ITIL 4 poster
  • Complete ITIL 4 Glossary
  • Exam simulator

 

Requirements

Prerequisite for this course is the successfully completed ITIL 4 Foundation.

Exam details

Duration90 minutes per exam. Two exams (CDS and DPI) are written per course.
You take the online exams after the training on a date of your choice.
Questions40 multiple-choice questions with 4 possible answers each, of which only one is correct
More infoTo pass the respective exam, you must achieve 28 points (70%). The maximum score is 40 (100%). No aids are allowed. 
Exam languagesGerman or English
Testing InstitutePeopleCert
Technical requirements All details about the online exam can be found here:
Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows
IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac

This is who we are: The SERVIEW trainers introduce themselves

Discover the creative minds behind SERVIEW! Our unique team of trainers consists of highly motivated professionals from a wide range of disciplines, ready to share their knowledge and expertise with you. With us, qualification and passion come together - the perfect combination to inspire you and take you further!

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Trainings by cities

All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.

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See for yourself: SERVIEW Advantages

Term guarantee
100% secure

Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!

SERVIEW
Exam insurance

Secure framework for your exam taking and free exam retake in case of failure.

Maximum flexibility:
SERVIEW training formats

Our trainings are available in a wide variety of formats - there is something for every type of learner!