Reviews for the SERVIEW ITIL Course^® 4 Managing Professional Compact (CDS & DPI)

Real Customer Reviews and Experiences with ITIL Training^® Managing Professional Kompakt (CDS & DPI) by SERVIEW. Reviews on the quality of instruction, the relevance of the content, the instructor, and the workshop facilities.

Here is an overview of customer reviews for all ITIL 4 training courses at SERVIEW

4.9 von 5 Sternen8 Trainingsbewertungen

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Great course with excellent content and a really great coach (Nina Heinze!!!)

September 6, 2026 | Florian Stößel (E.ON Energie Deutschland)

The intensive on-site training on CDS and DPI in Hamburg was a very demanding but incredibly valuable week. The location was an excellent choice, and our host made sure we felt completely at ease. In terms of content, the training met my expectations exactly. I’d especially like to highlight our instructor, Nina. With her calm demeanor, empathy, and genuine enthusiasm for her work, she made this challenging week a truly special experience for us. She created a pleasant learning environment where there was plenty of room for fun as well. Thank you so much for this wonderful week. If I could, I’d give Nina 10 out of 5 stars!

Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training
Instructor: Nina Heinze

Detailed and flexible

August 25, 2022 | Anonymous

Uwe structured the training in a professional and detailed manner, emphasizing the key points, while remaining flexible and attentive to the participants' needs. It wasn't my first serving training session, and it certainly won't be my last. Thank you very much.

Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training

Excellent

November 26, 2021 | Fred Degenhardt (Fujitsu Technology Solutions GmbH)

Top-notch coaches and organization. I'd do it again in a heartbeat.

Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training

Great workout!

September 19, 2021 | Tetana Nadj (Datagroup)

Thank you so much for a great workout! It exceeded my expectations! Keep up the good work!

Training: ITIL 4 (MP) Compact (CDS & DPI) E-Learning
Instructor: Radu Gheorghiu

ITIL 4 Managing Professional Compact (CDS & DPI)

September 6, 2020 | Kathrin Anacker

Five entertaining, extremely informative, and therefore intensive days. Top-notch trainers. Be sure to keep the English training materials. Suggestions for improvement - Make the training materials (workbook and practice exercises) available to participants 4 weeks IN ADVANCE - Color-coded practice exercises—especially important in the SVS model for readability - Alternatively, make the color PDF versions of the workbook and practice exercises available 4 weeks in advance so that participants can decide whether to print them in color beforehand - Ensure at least 2 participants even for guaranteed sessions, as discussion during the development of the charts in the workbook and the sample exam questions is a particularly important part of the training - Go through exam questions as part of the course preparation - Workbook -- Include references in the workbook to the sections of the original ITIL book / Practitioner Guidance -- Workbook Glossary of Terms: alphabetical, possibly with page references -- Workbook: Make the “How to Use this Workbook” section generally applicable and place it immediately after “About SERVIEW” -- Workbook: In “How to Use this Workbook,” “Sample Questions” can be removed, as it is no longer used -- Workbook: Place “Provide Feedback” immediately after “How to Use this Workbook” -- Workbook: Move “Keep in Contact” to the back cover instead of a separate page at the end of the workbook -- Workbook: Ensure consistency in titles and the progress bar -- Workbook: Include headings only once (do not repeat them on the even-numbered page) -- Workbook: Consider using an additional outline level for headings instead of capitalized headings -- Workbook: Make better use of page space, especially at the top, to avoid page breaks and nearly blank pages - Practices: Add a table of contents and, if necessary, a progress bar

Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training
Instructor: Björn Hinrichs

Recommendation for Nina Heinz

July 10, 2020 | Russ Frantz (Anschutz Entertainment Group)

Nina conducted the training very well. She conveyed her knowledge to me in a transparent, clear, and vivid way. I feel very well prepared for the exam thanks to her. She also maintained a very good time management structure (starting on time, sticking to the course duration, and taking breaks). She addressed all my questions and also provided valuable tips. Nina is an excellent trainer and instructor whom I would and will recommend to others.

Training: ITIL 4 (MP) Compact (CDS & DPI) Virtual Classroom
Instructor: Nina Heinze

Super Session

April 2, 2020 | Rinas Godany (Accenture)

Very pleasant and professional!

Training: ITIL 4 (MP) Compact (CDS & DPI) Virtual Classroom

Excellent training

March 8, 2020 | Peter Geltz

Excellent explanation, knowledge transfer, and clear answers to questions. The practical examples used were easy to follow and helpful.!

Training: ITIL 4 (MP) Compact (CDS & DPI) In-Person Training
Instructor: Marcus Wagner