Björn Hinrichs
Head of Training & Consulting

Evaluation

4.9 from 5 stars

Certified SERVIEW Trainer Björn Hinrichs

Unfortunately the rocket crashed! 09.10.2025

From Dennis Gutekunst
(University Hospital Tübingen)

Hello everyone, Our group had a very interesting, instructive and humorous Apollo 13 simulation with Mr. Hinrichs, With a lot of commitment, humor and knowledge, we were able to learn a lot from him and construct a "rocket". Many thanks for all we learned and the great fun we had together in the group! Best regards from Tübingen!

I can only recommend it 09.10.2025

From Thineaga Sivanesan
(University Hospital Tübingen)

The trainer Björn conducted the Apollo 13 simulation with great commitment and a lot of humor. He took his role very seriously and made the simulation lively and authentic. The exercise was not only fun, but also provided valuable insights into how effective service management and rapid incident handling work in practice. An extremely competent and entertaining trainer, highly recommended!

Cool training 21.12.2024

From Thomas Haas
(Hengeler Mueller)

He knew how to transport dry learning material vividly into the memory brain! Thank you for that

Super training! 19.11.2024

From Mike Lange
(Mainova AG)

Thrilling and exciting! And learned a lot! It was a lot of fun. Many thanks again!

Top Trainer 10.10.2024

From Unknown
(enercity)

Mr. Hinrichs was able to convey an actually very dry topic very competently and understandably in a very relaxed and humorous way!

Much learned 10.10.2024

From Unknown
(GIZ)

A very engaging, striking and therefore instructive training for me. Many clear examples that made the theory lively and understandable. Thank you!

Feedback 10.10.2024

From unknown

Interesting training with many helpful examples explained in an understandable way. I will attend further modules.

ITSM experienced 16.05.2024

From unknown
(Panasonic)

Thank you very much, It was very interesting to experience the theoretical content. I will definitely recommend the simulations to my colleagues.

ITIL training with real reference to the practices 31.10.2023

From Frank Borowski
(T-Systems International GmbH)

Finally a practical compact course that explains 5 important ITIL 4 practices very well. The course was perfectly planned, the documents sustainable and useful. The trainer Björn Hinrichs was likeable and extremely competent, so that the training was a lot of fun. Criticism: Only the practice guides themselves were not shared during the training (probably for technical licensing reasons by PeopleCert). However, with the voucher it was possible to view them online at PeopleCert afterwards. The download is also limited to 2 pages.

So well-known and yet so misunderstood 29.03.2023

From unknown
(STi - G.Stabernack GmbH)

Actually, we all know what "Apollo 13" is about (at least those born before 1980). And we all knew how ITIL works, at least the stringent version. Reorganizing during the processing of a problematic situation, trying out new structures, rethinking hierarchies, that was new and worked very well. The trainer was also top, not just a "game master". The training was also very instructive far away from ITIL. I'm happy to be there again at any time.

Practical training in a team 28.03.2023

From Unknown
(STI Group)

Great simulation, which was also a very good team building measure. Super trainer who pleasantly led through the day.

Thank you 06.07.2022

From Unknown
(Allianz Technology)

Björn was very active trainer, i appreciated all the experience he shared and examples that helped us master the training I loved the new board in the training room and the services in it Looking forward to attend new ITIL training with Serview again

Everything great 04.07.2022

From unknown
(Msg Services)

A unique experience: learning through play

Very good training! 26.06.2022

From Unknown
(Continental Automotive GmbH)

Our trainer is very experienced and provided good examples to easily understand the concepts. The facilities including but not limited to the training rooms, toilets, dining area, recreational area, are also very nice and very cool. May I only request to ensure correctness of the materials, e.g. pages on the OneNote slides match the pages on the book, several typographical error, definition of some terms were interchanged.

Mark Keicher 23.06.2022

From Unknown
(Rheinmetall IT Solutions GmbH)

This is the eighth time we have been on site for a training course and the overall package is still convincing!

together-agile-successful 18.05.2022

From Unknown
(VR Smart Finanz Bank GmbH)

The joint recognition, learning and experience not only promotes group dynamics. It quickly became clear how important coordination, communication and the firm will to solve problems are when working together; all the more so under time pressure.

Great online training 03.05.2022

From Alexandra Lüftner
(BARMER)

The instructor was great at conveying the material online. The entire course was very clear and easy to understand. The associated documents are very well prepared.

Very good 28.01.2022

From Thorsten Graf
(Mainova AG)

Mr. Hinrichs is really good, especially his humor and his transfer examples to everyday things are great.

DevOps seminar 01.12.2021

From Hendrik

The training was understandable and well prepared. Very nice trainer and many examples. The only star deduction was for the time management, because the training was sometimes too hectic at the end and would like less frontal.

DevOps seminar 01.12.2021

From Hendrik

Really good 30.11.2021

From Unknown
(Dataport)

We had two great days with Björn. It was informative, interesting, interactive by him and my colleagues, we got a good insight in depth and could learn and understand the differences. Gladly again at any time and also other topics

Good training / bad translation 22.10.2021

From Martin Kirsch
(Continental AAG)

This is the third time I have used the online live training. Previously, the training was in German with English material. This time the material was also in German. This was sometimes poorly translated and led to irritations. However, the trainer always reacted well here and explained or improved the terminology or read it out in English. In the future, I would improve the translation or alternatively send the workbook in both languages.

Super training 08.10.2021

From Unknown
(VHV Group)

Thanks for the great training and the little surprises!!! Stay as you are!!!

Super training 08.10.2021

From Unknown
(VHV Group)

Thanks for the great training and the little surprises!!! Stay as you are!!!

Super training 07.09.2021

From unknown

Really great training on ITILv3. I am a beginner regarding ITIL and was really thrilled how well our instructor communicated the topic.

Top performance 03.09.2021

From Unknown
(BWI GmbH)

Thanks a lot

Good, but there's still room for improvement 16.05.2021

From Guido Otto
(Coherent)

First of all: I passed the exam today, 1 week after the end of the training and some rework / consolidation. So the training was basically successful. My impression of the training was that they tried to move a classroom training to the Internet. Certainly Corona conditioned a basically good decision. But my feeling was that conceptually it didn't quite fit. The platform (Goto Meeting / Training) offers only the essentials, offers no additional features like live polls for short quizes or hiding the background. Not essential but a pity. I would have liked to have some test questions between the modules or more than the 2 standard sample tests. I bought the ITIL 4 Trasition exam preparation questions from Udemi and worked through them - of course it was in English, but it felt like it helped with the exam. The training material was ok, but the revision of individual topics was a bit difficult. Insbesondre because you can not merge the PDF documents (for example, to search for keywords across) - Here would have been for me a total document better ... or at least the possibility of the PDF simply together. I would have found a workbook incl. completed slides / images helpful. Due to the web format it was not always easy to write everything down in the workbook. So in the end you have an incompletely filled out workbook, filled out handout slides, additional notes if needed and have to look at how to get it all together. A document with all the information to follow up would have been helpful.... Especially because there are no German books yet. The training material seemed unfinished or beta in some places (translation / terms creepy). Björn managed to create a pleasant and relaxed atmosphere, enriched by real-life experiences..... very helpful, but sometimes he got lost in it and it became too digressive for me. Tip for the web training format: Since the exam usually doesn't take place directly after the training, I would have liked to see a test exam with "real" questions (i.e. NOT the ones from the sample exams, anyone can work through that on their own).... Maybe you got one or the other question from graduates. The whole thing as an open discussion: trainer presents a question and the answers, lets the students think briefly and you discuss the right and the wrong solutions (why right / wrong). If more feedback is desired, happy to call or via Microsoft Teams. guido.otto@coherent.com, 06071-968488

Great training ITIL V3 SO 16.02.2021

From Unknown
(BITBW)

Very competent teacher with many vivid examples, the quite tough learning content was conveyed. Very friendly and accommodating, happy to return for future training. Many thanks for the many tips.

grazia 03.02.2021

From unknown

Bjorn is an excellent communicator. He kept me interested, despite I don't have a technical background. The organizational and material was also very good. I will definitely recommend your course.

Intensive & practical 19.01.2021

From Enrico Kucher
(Bauer Media Group)

Despite the virtuality of the training room, Björn, with the help of the proven workbook and the (virtual) flipcharts, succeeded in packaging and transporting the topic in an entertaining and interesting way, enriching it with examples from his practice and also giving the participants plenty of room for questions and discussions. Thank you and see you next time

Less a rating, much more a thank you. 18.01.2021

From Radu Gheorghiu
(GFN Ltd.)

A very competent, emphatic trainer and an exciting topic. 5 fruitful days, at the end of which you start to burn for the topic at the latest as a participant. The training content is well structured and closely linked with practical examples. Many thanks for the good and personally profitable time.

Rather dry content of ITL 4 Foundation well presented 09.12.2020

From unknown

The online training was well presented and the rather dry content of ITIL was brought closer with clear examples. The trainer gave good tips (also for the exam) and addressed the questions of the participants.

Everything top 09.12.2020

From Unknown
(KosIT Services GmbH)

- very pleasant discussion atmosphere - always practical/illustrative examples - very good explanation of the background Gladly again for further training

Perfect didactically and in terms of content. 08.12.2020

From unknown
(FEV Europe GmbH)

It was a pleasant training with a good trainer. Although the topic is very dry, he was able to convey the content well with concrete examples.

Very striking 18.11.2020

From Ingo Dumke
(EnBW)

With reference to real life. Felt really taken along

SRE with many real-life examples 02.11.2020

From Thomas Pröpper
(Drägerwerk AG & Co. KGaA)

Das Training hat mir sehr gut gefallen. Ich kannte SRE nur vom Hören Sagen und wollte den Kurs nutzen, um SRE kennen zu lernen. Dies ist mir gelungen. Der Trainer hat das Thema sehr gut erklärt und mit vielen Beispielen hinterlegt. Ein großes Lob an den Trainer. Danke an Serview für das Kursangebot.

Implementation and knowledge transfer 16.10.2020

By Jens Winkler

A lot of information, broad knowledge imparted by competent person in pleasant atmosphere.

Everything was just right 20.09.2020

From Wolfgang Balz
(Itebo GmbH)

The instructor managed not to let the feeling of boredom arise during the entire training. It was also very refreshing to attend a training course that is completely analog (without projector, etc.). The training location in Hamburg was also great. Catering/support 1a - you don't have to write more, register and experience it yourself.

Competence 18.09.2020

From Jens Winkler
(BWI)

Competent trainer who also knows how to create a relaxed atmosphere

Super knowledge transfer with practical relevance 07.09.2020

From Unknown
(BWI GmbH)

I am absolutely thrilled with the practical knowledge transfer by the trainer. It remains exciting and varied throughout. The contents are thus trained sustainably. It was a great week in Hamburg! The next course at SERVIEW is already booked.

ITIL 4 Managing Professional Compact (CDS & DPI) 06.09.2020

By Kathrin Anacker

Five entertaining, extremely content-rich and therefore intensive days. Top trainer. English training materials must be retained. Suggestions for improvement - Make training materials (workbook and practices) available to participants 4 weeks in advance. - colored practices, especially in the SVS model important for readability - alternatively provide the colored pdf of the workbook and the practices 4 weeks in advance, so that the participant can decide to print them out in color in advance - also for guarantee dates at least 2 participants, because especially the discussion when working out the charts in the workbook and the example exam questions is an important part of the training - Review exam questions as preparation in the course - Workbook -- Reference in the Workbook to the sections of the original ITIL Book / Practitioner Guidance -- Workbook Glossary of Terms: alphabetical, possibly with page reference. -- Workbook: Make section "How to Use this Workbook" generic and following "About SERVIEW". -- Workbook: "Sample questions" can be removed from "How to use this Workbook", since it is not used any further. -- Workbook: "Provide Feedback" directly after "How to use this Workbook". -- Workbook: "Keep in Contact " to the back cover instead of a separate page at the end of the Workbook -- Workbook: Establish consistency in title and progress bar -- Workbook: Headings only once (do not repeat on even page). -- Workbook: possibly outline headings with another level of outline instead of headings with capital letters -- Workbook: make better use of the pages, especially at the top, so that page breaks and thus almost empty pages can be avoided - Practices: add a table of contents and possibly a progress bar

Very good training implementation, very competent trainer 04.09.2020

From Jens Winkler
(BWI)

very good training execution, very competent trainer

Razvan Ghizdavescu 03.05.2020

From Razvan Ghizdavescu
(Hyundai Autoever)

My first virtual class training was a real successful alternative to a classical one, so I would like to thank you to our instructor for this!

Very lively training for the actually dry topics with many practical examples 06.02.2020

From Unknown
(Südzucker AG)

The 2-day training was held very lively. The trainer presented many practical examples and made the training very interesting, humorous and understandable. Unfortunately, there was little or no time left in the evening of the first training day to prepare for the certificate exam that concluded on the second day.

ITIL V4 Foundation 04.02.2020

From Kai Fischer
(Südzucker)

Thank you very much for the great training. Big praise to our instructor!

Very nice design of a rather dry topic 31.01.2020

From Unknown
(Südzucker AG)

The trainer managed to convey a rather dry topic in a lively and understandable way. Due to the analog lecture style, one is "forced" to cooperate and pay attention, which of course has a positive effect on the learning success. In addition, the material was always livened up with short anecdotes and a joke or two. Absolutely recommendable!

Very authentic seminar 14.01.2020

From Knut
(Toll Collect GmbH)

Thank you very much for the very authentic and very descriptive seminar.

Very good 17.12.2019

By Christian Lücke

Compact training, very well conveyed and accompanied with the trainer's experience from projects. Questions were always answered in detail using practical examples.

Very good 17.12.2019

By Christian Lücke

Compact training, very well conveyed and accompanied with the trainer's experience from projects. Questions were always answered in detail using practical examples.

Rating 29.11.2019

By Andreas Badur

Good training, due to the many queries and the resulting discussions with high quality answers a little time problems.

DevOps Foundation 18.11.2019

From Unknown
(EnBW)

Very interesting training with very good competent trainer

It's a sign of mediocrity... 07.11.2019

From unknown
(FARO.)

....only mediocre to praise. (Benjamin Franklin) As in usual Serview quality.... Trainer top motivated Super contents and documents Excellent ambience in Bad Homburg Thank you for the varied training with great discussions and a great group. Greetings Alexander RIchter

Exciting training & great trainer 18.10.2019

From Ghassan Salman
(RSU Rating Service Unit GmbH & Co. KG)

Devops Foundation was very interesting but 3 days would have been better. Devops Leader was very good and a lot of interesting information. The documents (only PowerPoint slides) could have been better or more comprehensive but the documents are from the DevOps Institute. Many thanks to the trainer Björn Hinrichs. He compiled the information to the best of his knowledge and belief, you can tell that he enjoys his work so much and is so happy to pass on his knowledge. Simply Devops at SERVIEW is recommendable. Thank you very much again. Ghassan Salman

Entertaining training with lots of relevant content and additional information 18.10.2019

By Jörg Schnittger

The DevOps Foundation and Leader training was very informative and comprehensive. At the same time entertaining and with a competent trainer who provided a lot of additional information. Room for improvement: The DOI documents from the Leader course are not yet up to the quality and didactics of the documents from the Foundation course. Thank you for the great training.

Rating 15.10.2019

From -

- Trainer very clear and easy to understand - Very nice and friendly manner - Workbook principle very good - A lot of information in a short time, introduction with 1h duration took a lot of time - Sometimes not clear what is relevant (for exam) - Practical experience would have been interesting

A slightly different but good way to organize a training course 15.10.2019

From Unknown
(Bundesdruckerei GmbH)

Together with 2 other colleagues, I had the pleasure of attending Björn's "DevOps Foundation" course. After the first attempts within our company to introduce or live DevOps in projects and with the realization that everyone has a slightly different (or no) understanding, there was the desire to get a comprehensive introduction to the topic of DevOps with basic ideas, tools, methodologies, etc. This was largely fulfilled. For the most part, this was fulfilled. Björn's manner and way of lecturing were really very pleasant. He also incorporated practical experience again and again. The idea of making the course a bit more "relaxed" or "different" with the help of the workbook was good. This way you don't stare at PowerPoint slides for 8 hours a day and forget to leaf through them. By filling in the empty text passages, one was encouraged to participate. However, I would improve one thing in this respect: the text to be filled in was very often simply on the left or opposite side... In my opinion, it would make sense to remove these texts completely from the workbook or to simply move the texts to one of the following pages. The topic "Automation and Tools" was, due to my personal interest, a bit too short. However, this did not detract from the overall impression. All in all, it was a very interesting, instructive and exciting 2 days.

Instructive and interesting 02.10.2019

From Unknown
(BITMARCK Technology )

A good example for everyone to learn that it is not enough to have the necessary knowledge, but also to put it into practice.

TippTopp 23.09.2019

From Unknown
(BITMARCK]

Super interesting and exciting business game with really high practical value.

Very good training 20.08.2019

From Alfred Steimer
(iWelt AG)

The DevOps Leader seminar is a very good consolidation of the DevOps Foundation training. The content was conveyed very competently and interestingly. The location and catering were impeccable. Clear recommendation. :)

Super course 13.08.2019

From Unknown
(Toll Collect GmbH )

Björn led the seminar professionally. He always responded to questions and wishes of the participants and at the same time kept an eye on the subject matter and the time. With his broad practical experience he made the seminar exciting, I enjoyed the two days and absorbed a lot of new knowledge.

ITIL very compact 05.06.2019

From Matthias H.
(BPOL)

Great trainer, clearly conveyed the topic, super responsive to participants.

Very good training 21.05.2019

From Unknown
(Volkswagen Group IT Services)

The DevOps Compact training at Serview, conducted by Mr. Hinrichs, was a complete success for me. My expectation was to gain a good overview of the topic, to get the necessary tools to build up a DevOps team in my organization and to pass the two exams at the same time. All three goals were achieved, the training helped me enormously. It's a lot of material for one week, but if you can focus exclusively on this one topic for 5 days, you'll get more out of it than if you attend 2-3 day courses individually. Practical experience from one of the two areas (operations or development) should be available, otherwise I imagine it to be very difficult. The trainer presented the topic well and always enlivened it with examples (both positive and negative).

Lots of learning and understanding 21.05.2019

By Rolf Kerscher

Great trainer in combination with good materials. Something comes across!

Intensive and very good training 15.04.2019

From unknown

The DevOps Fundamentals training was very intensive and informative. The knowledge was optimally conveyed by the trainer during the three days of the course. There were practical examples at all times and questions were answered very well. I would be happy to work with the trainer again at any time.

Very effective and entertaining course 22.03.2019

From Stephan Daniel
(E. H. Worlée & Co.)

The topic of ITIL always seemed very theoretical and dry to me. On the contrary, with the right instructor it would be a very instructive and entertaining course. Many thanks for that!

Learned a lot again 06.03.2019

From Kaiser
(CHG Meridian)

Top trainer Good understandable presentation Perfect in the learning process are the practical exercises Highly recommended

Great training with lots of input and practical tips 03.03.2019

From Miriam Gögelein
(BITBW - IT Baden-Württemberg)

I enjoyed the training immensely and it gave me a lot of ideas for my everyday life and my further development as a manager. We experienced a very varied seminar in which the content was conveyed in a comprehensible manner at all times, with many practical examples. The great environment and the nice group also contributed - as always - to the success of the training.

Very good trainer - content conveyed in a practical/life-oriented way - documents could be improved 25.02.2019

From Elke Brandl
(Finanz-Informatik Technologie Service)

The training flew by - very good teaching of the content with a lot of practical relevance and good response to the questions of the participants. The documents are rather unsuitable for exam preparation - structuring and chapter headings would do good here - some graphics would also be more meaningful in color; too bad that the ppt shown can be provided. You have to get used to the wording of the German exam questions - sometimes a bit difficult to understand. The training center / premises were good. Very happy to return - until the next training

A good introduction to DevOps 25.02.2019

From Steven H.
(Arvato)

It was a lot of content in little time, but still good and entertaining. It would be desirable to have a little more interaction, e.g. exercises and less frontal teaching. The only serious criticism is the English-language documents in combination with a German-language exam, which doesn't really fit and adds unnecessary complexity to the preparation for the exam. All in all, the training was able to convey the subject matter well and the subsequent exam was doable. A good introduction to the topic of DevOps...

Top 12.02.2019

From unknown
(Fujitsu)

Thanks a lot

Very good introduction to DevOps basics 20.12.2018

From Markus H.

Good explanations by the instructor using practical and clear examples. Highly recommended.

Very competent trainer 04.12.2018

From unknown
(Kubus IT)

I participated in an in-house training - ITIL Foundation. I can only recommend our trainer Mr. Hinrichs, in particular his way of lecturing and his communicative manner. Although the ITIL Foundation contains in my opinion a lot of material for 3 days, one could always follow the lecture and practical examples were always included. A big praise to Serview and to Mr. Hinrichs!

Very good training 03.12.2018

From unknown

The training was very well structured and well supported with the training materials.

Very good knowledge transfer 03.12.2018

From Jürgen Sommerer
(Kubus-IT)

I have rarely experienced such a good, interesting course with the somewhat theoretical material. The seminar was designed with many examples from practice vividly without digressing too much from the topic. I found the knowledge transfer via flipchart and workbook very good.

Successful but exhausting week. 26.11.2018

From unknown

The organization and the training room were top. The trainer as well. The subject matter was taught well, but the days were also quite full.

Perfect mix of theory and practice 26.11.2018

From Unknown
(GOD mbH)

The content taught in the workbooks was almost always underpinned by tangible practical examples during the compact course. This resulted in better learning success, so that the content can also be applied to one's own working environment.

Very professional training 23.11.2018

From unknown
(Federal Police)

The organization of the training, the premises and the supply during the training by Servier were exemplary. Björn H. has extensive expertise, which he explained very well with appropriate examples from practice. All in all, everything was perfect! However, the training is very extensive and a lot of knowledge is imparted. 10 hours a day with subsequent learning for the two exams is already very long. This is of course due to the "compact" approach. In my opinion, however, it should be examined whether the individual modules can be reduced in terms of their scope. In my opinion, this would not only lead to "passing" but also more to "understanding"! With kind regards Markus

Very good event 29.10.2018

From Peter Raffler
(kubus IT)

Hello, I was very satisfied with the event. I also personally find the learning method by means of a book better than a lecture by means of PowerPoint. As a participant, I would find it easier if the knowledge was imparted in four days rather than three. It is not always easy to process or remember the amount of data so easily.

Devops Fundamentals 26.09.2018

From Hans-Dieter Rapp
(EnBW )

Interesting and entertaining training with a competent trainer. Only the German exam to the English document and the translated exam questions were largely unclear.

Intensive training in the usual high quality 20.09.2018

From Lorenzen Christian
(Designa Traffic Control Technology)

The training covers all relevant leadership topics and soft skills. It gives me needed leadership tools and helps me to apply trained methods. The training is excellent as always and follows the Serview methodology. Highly recommended

Exciting training. Lots of material, 07.09.2018

From Unknown
(EnBW AG)

Interesting contract style, Good foluen, However, a lot of stuff.

Bichel 31.08.2018

From Marco Bichel
(Mobil ISC GmbH)

Testing and documentation in English is not optimal for the German market

Many thanks for the great knowledge transfer 30.08.2018

By Ali Reza S. Saidi
(Maple GmbH)

The seminar was of high quality. Mr. Hinrichs has conveyed the knowledge very professionally. Always with practical examples and never boring. Thank you for that.

Bichel 29.08.2018

From Marco Bichel
(Mobil ISC GmbH)

Class training, class trainer

ITIL Essentials explained in plain language! 29.08.2018

From Unknown
(AOK Nordost)

The training and the training materials were very well prepared and structured. The instructor conveyed the training content in a way that was easy to understand, very clear and "appropriate for the target group". There was also plenty of humor. I particularly liked the approach of initially choosing examples from everyday life for the first introduction to the subject matter. This meant that the introduction was not too "IT-heavy" and the basic idea behind the ITIL philosophy was very clear to all participants. Since the practical experiences of the participants from their daily business were also included again and again, the workshop was very interesting and entertaining. Unfortunately, the time went by much too quickly, because in my view there was a lot of material for a one-day workshop. Not least due to the necessity of taking notes (completing slides in the handout - undoubtedly a very good methodological approach!), it was not always easy to internalize the content in one's mind. In this respect, I would have wished that the workshop had been extended to two days in order to have more time for the joint development of the contents and for discussions on practical examples. Conclusion: A very successful event, which makes you curious for more and could have been extended to two days. Many thanks for this!

Great training, testing with plenty of potential 16.08.2018

By Mathias Linsenmayer
(EnBW AG)

Mr. Hinrichs has conveyed the extensive topic confidently and competently. The book is a comprehensive compilation of the most important methods and aspects of DevOps.

DevOps passed on very clearly 08.07.2018

From Unknown
(BITMARCK )

Björn has done it again class. Explaining this topic very well to all of us and having an answer to all questions. Despite English PowerPoint and English documents, he has mastered this balancing act very well. Serview keeps up the good work.

Very good knowledge transfer, as expected from Serview 27.06.2018

From Rainer Woywod
(SHD System-Haus-Dresden GmbH)

Hello, - methodical knowledge is conveyed in an entertaining way in Serview quality - very vivid examples for deepening knowledge from real life - Addressing the adaptation attempts of the participants for their own work - but also pointing out the limits of methods, for example Implementation requires commitment and framework conditions are necessary - altogether a very successful further training Thanks for it R.Woywod

It couldn't be better 26.06.2018

From unknown
(SHD System-Haus-Dresden GmbH)

I could list a hundred attributes such as competent, friendly, customer-oriented.... I could list a hundred attributes. The training has brought great added value for me. The success (all participants passed the exam) speaks for itself. I also particularly appreciated the organizational form (pre-printed flipchart instead of PowerPoint). Gladly again!

Great experience! 22.06.2018

From David Gerbert
(EnBW AG)

A goal-oriented day to get to know practices around Agile and DevOps, to try them out practically, to reflect constructively as well as critically and to have some fun in the team!

Very well conveyed, was fun 18.06.2018

From Unknown
(Heraeus)

Easily transport the content in a playful way and enable the group to gain insights themselves

Beautiful game 18.06.2018

From Unknown
(Heraeus Infosystems GmbH)

Thank you

Great coach, great atmosphere, great game 18.06.2018

From Unknown
(Hannover Rück SE)

Hello, I really enjoyed this day. The game showed how DevOps work together and are tightly integrated. Initial lack of organization of the team was quickly remedied and thus maximized the result. The trainer has brought the topic very well across. You could tell that the trainer had fun with the topic. We also had a lot of fun during the day and learned a lot :-) I can recommend the short further. VG L. Gehrke

Phoenix project 11.06.2018

From unknown
(TecAlliance)

Really good and fun way to get a taste of devops. Even if you have theoretically no prior knowledge of sizes. Highly recommended.

Interesting training, not least because of the instructor's entertaining way of getting the facts across. 10.06.2018

From Hanna Kleine
(Accenture)

I have heard different things about the training, generally along the lines of "boring but necessary". I disagree, I found the training not boring, could also "map" the content well to my project. Very good was the entertaining way of the teacher and many examples. The most important content was always backed up with examples. Another plus was a very nice English of the teacher, this is rarely found in non-native speakers.

Super training (ITIL Foundation) 01.06.2018

From Matthijs van Dijk
(BOC Information Technologies Consulting GmbH)

Good organization, top slides and an exciting and entertaining lecture. Highly recommended!

ITIL Foundation with a very competent coach 30.05.2018

From Eric K.
(BOC Germany)

Despite less than optimal external conditions, Mr. Hinrichs delivered the training with a mix of well-founded expertise, interesting examples, and amusing anecdotes within two days, never giving the impression that he was getting bored after 20 years and countless training sessions. He was able to answer questions at any time and always involved the group well with targeted thought-provoking impulses. I like to take the one or other example or the one or other saying for myself personally. Highly recommended!

Fantastic seminar with wonderful learning effect 25.05.2018

By Dagmar Oberpichler-Hofmann
(Vodafone Kabel Deutschland GmbH)

A super simulation - entertaining and incredibly realistic. It didn't take long before we were faced with the everyday situation we know all too well from our jobs, eye to eye and on a "small scale". Communication, cooperation, structured procedures, mastering unplanned situations - all this was required and it was impressive to see the learning effects from round to round and to feel HOW quickly certain actions and measures have an effect. We all quickly found our roles and everyone acted as they really are and had a wonderful mirror held up to reflect on themselves and their actions. Strengths and weaknesses were also quickly revealed - but the team managed to act as a team and to benefit from the strengths of each individual as well as to cushion weaknesses and to work on them effectively under the chapter "lessons learned". It was simply a wonderful demonstration of how important every little cog in the wheel is in order to function - not always smoothly but successfully in the end...... An absolutely recommendable seminar for employees as well as for the management of a company. The learning effect was huge and I think that every single participant took something with them - be it in terms of communication, teamwork, motivation or self-reflection in certain situations. There is no limit to the number of areas in which a learning curve could be seen here. Thank you very much for this wonderful experience.

Cool thing 24.05.2018

From Thomas Nenoff
(Vodafone )

I really enjoyed the introduction to the DevOps world

DevOps Fundamentals in Seeheim-Jugenheim 23.05.2018

From Dirk Unteutsch
(BITMARCK)

The DevOps Fundamentals training in connection with BMPK18 was a lot of fun. Everything was well explained and translated and supported with good examples. Four stars only because the course book was in English and it was still Power Point. I know it takes time to create the workbook with flipchart and the workbook, but that's what SERVIEW is all about. Keep up the good work, it is always fun to attend your training.

DevOps Fundamentals 16.05.2018

From unknown

Very good training and Björn was also really great as a trainer, it was never boring or "dry" and Björn has always underpinned the theory with vivid examples, I also liked his broad knowledge of other topics that were touched on in the context of the content and questions, very good ... very professional - thank you very much ! Content wise good overview of the topic and also very well dealt with the parallels or interfaces to other practices and methods (ITIL, Scrum, ...). Training document very good and extensive, but I would have liked the document as a COLOR printout, graphics and images just do not come out so well and detailed in grayscale.

Great coach and a lot to take away 25.04.2018

From Unknown
(KPMG)

I took away a lot and the discussions with the coach and his preparation were very good.

Outstanding training 25.04.2018

From Unknown
(KPMG AG)

Mr. Hinrichs supported the very theoretical and dry topic very clearly with examples and thus generated a lasting added value and very positive impression for me and my company. Sensational as well as professional appearance, varied and humorous. Always happy to work with Mr. Hinrichs again.

Good training without the typical PowerPoint madness 25.04.2018

From unknown

Thank you for the good ITIL Foundation training. For a change, a training without PowerPoint madness, so that the 3 days were interactive. The content was explained well using the flipcharts, illustrations and diagrams and the basic idea of ITIL was conveyed. It might be better to actually start with the strategy part in order to make the connections clearer.

Very good seminar! 18.12.2017

By Mathias Nousch

Very competent trainer!

Very practical and quickly recognizable 18.12.2017

From Thomas Stephan
(Heraeus)

The Phoenix project shows the daily mirror and needs no further explanation. It is also a lot of fun and remains in the memory.

Competent trainer imparts profound knowledge 14.12.2017

From Thomas Heidkamp
(direct services Gütersloh GmbH)

I can only thank this trainer for imparting sound knowledge on the subject of DevOps. 3 days training with final exam. Grade : 1 +

A very comprehensive course that was excellently presented .... 14.12.2017

From unknown

Despite the large amount of material for three days, the topics were excellently conveyed by the trainer.

DevOps Fundamentals + Simulation 05.12.2017

From Unknown
(Roche Diagnostics GmbH)

Mr. Hinrichs presented the theoretical and practical contents of the training outstandingly and very well. Using real examples, he was able to convey the material very well. He was incredibly well-versed in the subject and was able to answer questions about it in full. Overall, I really enjoyed attending the training and successfully completing the exam. During the simulation, Mr. Hinrich's coaching was excellent and he was able to guide the team in the right direction with small thought-provoking suggestions. Thank you very much! This training and this trainer is absolutely recommended !

Very interesting and intensive training 04.12.2017

From unknown
(Roche)

Despite the very extensive training content, Bjoern H. managed to convey the material in a comprehensible and very committed manner.

Coaching 27.11.2017

By Sascha Zumbusch

Since I was the only participant, it was more like coaching! The tips and advice were very helpful. Will do again.

Very well invested 3 days 22.11.2017

From Unknown
(gematik Gesellschaft für Telematikanwendungen der Gesundheitskarte mbH)

Both the professional training itself, the pleasant, friendly learning atmosphere and not least the accommodation at serview could completely convince. The topics of the course were conveyed in a lively, understandable and practice-oriented manner. Quite surprising was the large amount of training content and documentation. However, due to the excellent presentation and dedicated lecturing style of our trainer (Björn H.), the 200 pages of script and 300+ slides quickly lost their fright, and it became clear that the DevOps culture at Serview is not only taught, but also lived. Many thanks for these 3 instructive days!

Excellent in-house training course 16.11.2017

From Torsten Gresch
(Debeka)

There is no better way to convey the sometimes rather dry ITIL material: countless humorous examples from everyday IT work ensured that the 4 days were always entertaining and informative. In short excursions (e.g. during the lunch breaks) the previously learned knowledge was discussed with regard to the current situation in the company. Serview is absolutely recommendable! :-)

Good working atmosphere with the trainer 16.10.2017

From Andreas Supper
(BENTELER International AG)

I was very taken with the trainer's approach. The training was very well thought out and structured. It was not the usual ITIL training with frontal teaching, but it was really fun to work together with the trainer to achieve the results. I will gladly recommend the course to others. Thank you very much for the training

Very worthwhile workshop with lots of inspiration for new methods 12.10.2017

From unknown

The content of the topic is worked through properly. The workshop can be attended without prior knowledge. The trainer Björn H. is enthusiastic about the topic and transfers this feeling to the participants.

Informative training 10.10.2017

From Benjamin Kittlaus
(Voith DS)

Björn was a great trainer and was able to get the topics of the training across perfectly.

DevOps 09.10.2017

From Maik Ellerbrock
(Voith Digital Solution GmbH)

Super training, very helpful, thank you!

Phoenix Project 29.09.2017

By Michael von Heinemann
(Vodafone)

very interesting training, relevant to practical work, and delivered in a very entertaining way

Excellent 29.09.2017

From Ralf Uthmann
(Vodafone DE)

Very good training on Agile and DevOps, I am impressed. You can't teach this content more vividly. I will definitely try to organize this training for my leadership team and business partners.

Very good overview of the new "DevOps" trend 21.09.2017

From unknown
(A.D.C. Automotive Distance Control Systems GmbH)

The 3-day DevOps Fundamentals training was a very good and solid foundation for the new trend topic "DevOps". With the help of detailed documents, the core principles and goals of DevOps were explained in a very understandable way. Only the change between the languages (training material in English, exam questions in German) was a bit confusing and should be improved. This rather new topic was brought to life by the trainer and presented to the participants with many practical examples. Keep it up.

Super training with a lot of applicability 11.09.2017

From Jens Reineke
(ORBIT Gesellschaft für Applikations- und Informationssysteme mbH)

The training was very intensive. The material that was taught was super presented. Many examples from practice. The allowed discussions were always very good, because they loosened up the training and immediately gave a reference to the practice again. The trainer has a very good didactic style and was always "in control". That is already difficult in an in-house training. Thank you very much for teaching me this complex new material and preparing me for the exam at the same time. Thank you Jens

Learned a lot while having fun - definitely recommendable 14.08.2017

From Unknown
(Bank of Scotland)

The DevOps Foundation training with Björn H. was clear, with lots of fun examples and some important food for thought. The materials were top notch - I'll be checking back to look things up in the future. I got a lot of inspiration on how to do things better and where to start. Thank you very much for these informative two days.

Successful training 21.07.2017

From Unknown
(Ernst & Young GmbH)

The trainer was able to break down the level of the abstratation with well-chosen examples from his many years of experience as a consultant and to make the conveyed contents tangible. A successful combination of theory and practice. Gladly again.

Competent trainer with practical knowledge 16.07.2017

From unknown

Very entertaining training, competent trainer with practical knowledge. Here it's not just about memorizing terms, but actually applying the methods.

With humor and yet serious 14.07.2017

From Unknown
(Sparda-Datenverarbeitung eG)

I have already had various training courses with different providers and now for the first time I had the pleasure (with Serview) to have found an extraordinarily good trainer. The in-house training was a well-balanced mix of theory, practice and discussion. I am very enthusiastic about the way of training, the way of knowledge transfer and would definitely recommend Serview. Not too strict, not too relaxed, very good practical examples.

ITIL Service Operation - short & crisp 15.05.2017

From Unknown
(1&1 Internet SE)

The training content was very well conveyed by Mr. Hinrichs. The good examples made a corresponding contribution and lightened up the sometimes dry subject area. Intermediate questions could be asked at any time. Thank you at this point for the very well held training! The only point of criticism: The exam should be written on a subsequent day, because on the day of the exam, training content is still taught and one or the other topics of the previous days are partially hidden.

Living theory for practice 27.03.2017

From Bernhard Flesch
(Lufthansa AirPlus)

The ITIL Practitioner is a complex training for the application of methods and skills in the implementation of IT service management measures, projects, processes ... our trainer was able to convey this very competently, clearly and entertainingly, contributing many references from practice ... At no time was there any boredom (despite the fact that the material was not quite so "lively" in places). The seminar infrastructure is perfect and very pleasant - only the quality of the lunch food does not quite fit the other setup and the claim of Serview ... Overall, however, a professional training provider that I can recommend.

Great training with a great trainer 16.03.2017

From unknown
(sympacon IT Solutions GmbH)

The training was great once again. I really like the workbook format and the professionalism of the SERVIEW trainers. Björn Hinrichs manages to make the training very interesting and at the same time fun (which is very important to "stay on the ball" during the long training days).

CSI & MALC 14.02.2017

From Dietmar Pluntke
(InterFace AG)

In the meantime, I have become a fan of Serview and the Boardinghouse. Björn Hinrichs has managed to convey the extensive and dry material through his practical examples and thus contribute to a positive result. Therefore full 5 points from me and many thanks to all.

Optimal training 16.01.2017

From Matthias Dähn
(SoftEd Systems GmbH)

Again an optimal training - I learned a lot of new things despite 10 years of (more or less) intensive work with ITIL. Super trainer (as you would expect from B. Hinrichs) who, in addition to the material, also provided a lot of practical examples and fun, pleasant environment. The only downer was the exam: even though I haven't taken it yet, the sample exam gives me an idea of what to expect. But this has nothing to do with the training for me and lies in another area of responsibility.

The Phoenix Project 14.12.2016

From Ulrich Häberlein
(Apollo Optik Holding GmbH & Co. KG)

An entertaining day to open your eyes. The simulation of a very great book. Simply brilliant. Keep it up!

Christian Wolf 08.12.2016

From Christian Wolf
(Apollo-Optik GmbH & Co KG)

Thank you very much for the great seminar and the excellent training by Mr. Hinrichs. Very happy to come back!!!!

MoP in Hamburg 05.12.2016

From Torsten Schneider
(Ernst & Young GmbH)

The seminar met all expectations. The trainer was very committed to presenting this rather dry topic as interesting as possible. The questions of the participants were answered clearly and meaningfully.

Super intensive training 29.11.2016

By Mathias Winkler
(solid-serVision.com GmbH)

Björn Hinrichs and Andrea Kremer gave a very structured and interesting intensive training on soft skills and leadership. The two complement each other well and have provided entertainment and many exciting insights despite the high course volume. The exercises for the course participants lightened up the whole thing nicely and allowed us to apply the theoretical basics directly. All in all - a highly recommendable training!

Enriching mirror image 15.11.2016

By Michael Zach
(Union IT Services GmbH)

Regulated communication prevents misery 15.11.2016

From Chobeiry, Parto
(Union Investment)

The training "The Phoenix Project - start your DevOps journey" was a very nice (first-hand) demonstration of how important regulated communication between all participants in a company is in order to operate efficiently and effectively as a business. The playful approach and the direct evaluation of the effectiveness of one's own decisions made the training very entertaining and also very instructive.

Top training and good topic 02.11.2016

By Dr. Stefan Bresik
(Deutsche Telekom AG)

DEVOPS is currently on everyone's lips. So I decided to visit a training. Mr. Hinrichs delivered a perfect training over the 3 days. With humor and a lot of knowledge, he brought us closer to DEVOPS on the flipchart. No questions remained open and as a conclusion: Top training and good topic. Thanks and greetings

Highly recommended 27.10.2016

From Daniel Ide
(LH Industry Solutions AS GmbH)

The topic of ITIL, which is in itself very "dry", was explained very well in a relaxed atmosphere. No stiff processing of topics, but lively examples were explained humorously and are therefore perfectly comparable with the daily work processes.

great session 24.10.2016

By Michael Kaiser
(CHG Meridian)

Nothing negative to say - great training - great training center (maybe a little too many calories standing around :-) )

An all-round success 20.10.2016

From Bernd Stephan
(Cancom GmbH)

From my point of view, not only the training was very interesting and helpful, but also the exchange with the other training participants. We quickly became a great harmonizing group that was together from morning to night and had a lot of fun. Björn Hinrichs was also convincing as a trainer with his extremely good choice of words and formulations and always an interesting reference to practice. I notice in my daily work that I have taken away some striking things that I like and that I have been implementing ever since. All in all, highly recommended.

Super training for soft skills & leadership! 04.10.2016

From Lukas Mellauner
(ACS Data Systems AG)

Very competent trainer, rhetorically close to perfection! Suggestion from my side: shorten the part with the theory a bit and include more practical exercises/group work.

ITIL Service Strategy Online Training 11.07.2016

From Steffen Walter
(T-Systems International GmbH)

I liked it very much, the rather dry material was prepared and conveyed by Mr. Hinrichs class. I feel well prepared for the exam. Greetings #;-) Steffen Walter

Top training 01.07.2016

From unknown

The training was super designed and structured. The lecture was understandable and enriched with many examples. It is definitely recommendable for all those who want to further educate themselves in IT.

ITIL V3 Foundation Training 01.07.2016

From Michael Lorenz
(Accenture GmbH)

Mr. Hinrichs was very friendly and extremely competent. He was able to convey the content of the training very clearly, which helped to ensure that it was never boring. All this in a pleasant atmosphere made the two days an almost perfect training experience. Great Job!

Thank You 01.07.2016

From unknown

The sense of humor from Mr. Hinrichs made the training more fun... thank you very much and all the best for him. Of course, thank you "Giovanni", for making this ITIL foundation more understable. :)

Well prepared and clear explanation 01.07.2016

From sumanth peddavukkalam
(Accenture)

Hello Björn, Thanks for the training delivered. That was a perfect presentation and well prepared. The examples are also mostly relatime for easy understanding. I strongly recommend my friends to take part of traning and certification under this organization. Best regards.

Apollo 13 simulation 15.06.2016

From Bernd Schühle
(1&1 Internet SE)

- appealing mediation of the content - successful presentation of the simulator content/supporting content/information - well organized/simulated hectic - good atmosphere

Leadership - A great workshop 20.05.2016

From Marco Seidl
(KKH (HV56))

I really enjoyed the "Leadership" workshop at BMPK16. I took away a lot of useful information for my daily work. Thank you very much again for this. Keep up the good work! :-)

Leadership training 19.05.2016

From Lindbüchl Christian
(Zeppelin Baumaschinen GmbH)

An all-around successful training with theoretical and practical input.

The country needs new practitioners! 04.04.2016

By Michael Scholz

Finally a training that is focused on the implementation of ITIL best practices, as usual first-class implemented by SERVIEW with workbook and competent trainers.

Compact: what AND how! 04.04.2016

By Michael Scholz

A great combination: 3 days of basic insights into ITIL followed by a wealth of hints and practical tips on how to actually implement the whole thing in your own company. I will no longer accept a consultant without an ITIL Practitioner certificate.

ITIL Foundation Training 24.03.2016

From Alexander Häberle
(Paul Hartmann AG)

Mr. Björn Hinrichs prepared the training very well and also presented and explained the topics well. I was very satisfied with the training.

ITIL Foundation training 24.03.2016

From Robert Holzinger
(Paul Hartmann)

Mr Hinrichs did an excellent job! He managed to bring over all these theoretical concepts in a pleasant and lively way, keeping me focused during the 3 days

great addition to the other ITIL courses 18.03.2016

By Michael Scholz

The ITIL Practitoner course was super exciting. In fact completely complementary to the other ITIL courses. Full focus on the application in practice. Björn conveyed this with aplomb. You can see his years of practice. The exam is a real challenge.

This is how I imagine ITIL training. Theory and then how 17.03.2016

By Samuel Schneider-Wangenberg
(Krones AG)

I knew that the trainings at Serview are great. I did my ITIL v2 and my Service Manager there. Now I wanted to refresh my knowledge after more than 7 years and decided for the Kompakt. Top decision. First 3 days of ITIL Foundation - the theory and then the new Practitioner. And this one has it positively in itself. It was so much fun to finally learn how ITIL can and should be implemented in a company. Except for the exam, which I think was too difficult but doable, it was an all-around successful seminar with two experienced trainers. Many thanks and best regards to Björn Hinrichs.

Great training 29.02.2016

From Toni Ritter
(GK Software AG)

The ITIL training conducted by Mr. Hinrichs was very structured and had many nice examples to illustrate the "heavy" theory. I can recommend this training from SERVIEW.

super...simply SERVIEW 22.01.2016

By Stefan Schweitzer

Super training, brilliant trainer, who presented the perhaps not so "touchable" topic of Service Offerings & Agreements in a totally lively and practical way. Catering, hotel as always TOP...

Feedback ITIL Compact Course , Strategy and Design 18.01.2016

From Marko Dekoj
(Konica Minolta Business Solutions Germany GmbH)

All in all, a very successful and didactically perfect approach to knowledge transfer. The trainer Björn Hinrichs is beyond reproach. The topics are very complex and it takes a little time to get involved with the didactic approach. Coupled with the extremely pleasant conditions and offerings in-house, one can concentrate intensively on these topics and learning. I am personally convinced that more knowledge per time can hardly be imparted in this quality. Anytime again and a clear recommendation from me.

Requirement exceeded - Thank you Serview 10.01.2016

By Jan-Dirk Allschweiger
(Cimba-Technic)

I really enjoyed the training. A lot of good content and a great workbook convinced me of Serview. Our trainer Björn is top, infinite experience and a convincing way of presentation. The subsequent IREB exam was a success. Thanks again and many greetings to the Serview boardinghouse team.

ITIL Training 21.12.2015

From Kathrin Kölbl
(Fujitsu)

Dear SERVIEW team, I was very satisfied with Mr. Hinrichs! I have also recommended Mr. Hinrichs to our training department as the next trainer for further ITIL trainings. Super trainer!

ITIL courses Service Strategy and Service Design 21.12.2015

From Martin Scheihing
(Fujitsu Services GmbH)

In my view, these courses were excellently designed and the trainer presented and delivered the material in an exemplary manner. I would like to praise and thank Serview and Mr. Hinrichs.

Very good trainer 14.12.2015

From Jan Friedrich
(Fujitsu Technology Solutions GmbH)

ITIL Strategy and Design in 5 days is really a challenge which was made more than bearable by an excellent trainer. Mr. Hinrichs brought the material to the participants in a very pleasant way and always knew how to make the theory understandable through practical examples. I would take an ITIL course with Mr. Hinrichs again at any time.

ITIL Service Strategy 14.12.2015

From unknown

Very good trainer, knows his subject matter and brings it across with fun.

Convincing trainer with lots of practical experience 07.12.2015

From André Turbon
(SoCura)

Mr. Hinrichs not only understands how to convey the content of the training in a comprehensible way, but also underpins any topics with practical examples, so that it is not just a theory event. I can only recommend him.

Again and again with pleasure 23.11.2015

From Marco Menge
(SoCura GmbH)

It is always fun to attend a seminar with Björn Hinrichs. He knows how to complement the content with nice anecdotes from real life.

5 stars 16.11.2015

From Daniel Rakic
(Sirius Consulting & Training AG)

It was a great seminar! Many thanks also from my side!

ITIL MALC 13.11.2015

From Unknown
(T-Systems International GmbH)

Very good course in VLC format of Serview.

Just as it should be 06.10.2015

From Frank Kämmle
(KDRS)

Great seminar and great preparation for the exam.

Simply extremely good 06.10.2015

From Unknown
(KPMG AG WPG)

Serview has repeatedly proven to me that you are a very good and professional training provider. The Serview trainers manage to bring the (sometimes quite complex) material very well across to you (without PowerPoint battles), illustrating this with many fictitious and real examples (keyword: Pizzeria Giovanni) and this coupled with a pleasantly relaxed manner. Last but not least, the exam preparation is also very goal-oriented. All in all, a USP.

ITIL VLC 23.09.2015

From Christos Ziogkos
(NATO)

Very pleasant VLC training. Trainer was very competent and understandable. Gladly again!

ITIL VLC 23.09.2015

From Christos Ziogkos
(NATO)

Very pleasant VLC training. Trainer was very competent and understandable. Gladly again!

ITIL VLC 23.09.2015

From Christos Ziogkos
(NATO)

Very pleasant VLC training. Trainer was very competent and understandable. Gladly again!

ITIL VLC 23.09.2015

From Christos Ziogkos
(NATO)

Very pleasant VLC training. Trainer was very competent and understandable. Gladly again!

ITIL CSI & MALC 07.09.2015

From unknown
(Ericsson)

Very good training in terms of content and delivery. The trainer presented the content in a very concise way so that you remained receptive until the evening.

Training with high practical relevance 10.08.2015

From Tobias Dieter
(juwi AG)

Content, trainer and location were 1A and I'm happy to recommend anytime!

ITIL PPO Training 09.08.2015

From Anne Noll
(Debeka Insurance and Home Loan and Savings)

The trainers Markus Bause and Björn Hinrichs have perfectly mastered the fine line between optimal exam preparation and the transfer of practical knowledge! Discussions and questions from the participants were always welcome and were answered very clearly and above all with many examples from and for practice. The entire environment in Bad Homburg (boarding house, catering, staff and service) supported the training and rounded off the positive impression. In summary: An optimal training in a great environment! I am already looking forward to further trainings at Serview :-)

Everything perfect 01.07.2015

From Marco Menge
(SoCura GmbH)

Mr. Hinrichs managed to fill the rather theoretical topic with life.

ITIL CSI Training 30.06.2015

From Tobias Wesemann
(metafinanz Informationssysteme GmbH)

An excellent training - a great trainer who managed to convey the dry theory in a lively and sustainable way with heart, excellent practical knowledge and humor. My (already high) expectations were exceeded.

Expert and witty trainer 29.06.2015

From André Turbon
(SoCura GmbH)

Mr. Hinrichs was able to convince with his professional competence during the entire course. His witty manner compensated in a pleasant way for the high learning speed and the partially dry content of the compact course and helped with the absorption of the learning content. His humorous manner was optimally supported by his numerous practical examples. I can only recommend Mr. Hinrichs.

Bringing bulky ITIL topics closer with humor 29.06.2015

From unknown
(SoCura GmbH)

The 5 days of ITIL Expert training (Strategy & Design) had a lot of content. However, with Björn Hinrichs we had the right trainer who could bring these topics closer with the right wit and examples. Thank you for an interesting week.

Very good training 22.06.2015

From Marco Romann
(NTT Europe Ltd., Germany)

The training was fun and very informative. There were many real world examples. Keep it up

Valuable 15.06.2015

From Sebastian Geisler
(vwd TransactionSolutions AG)

Mr. Hinrichs did an extraordinary job of conveying ITIL theory with practical examples in just two days.

Valuable 15.06.2015

From Sebastian Geisler
(vwd TransactionSolutions AG)

Mr. Hinrichs did an extraordinary job of conveying ITIL theory with practical examples in just two days.

Valuable 15.06.2015

From Sebastian Geisler
(vwd TransactionSolutions AG)

Mr. Hinrichs did an extraordinary job of conveying ITIL theory with practical examples in just two days.

Valuable 15.06.2015

From Sebastian Geisler
(vwd TransactionSolutions AG)

Mr. Hinrichs did an extraordinary job of conveying ITIL theory with practical examples in just two days.

ITIL Service Strategy 01.06.2015

From Rau, Demetrius
(T-Systems)

Very good preparation for the exam. The course presentation contained some errors.

Absolutely perfect 10.05.2015

From Radoslav Sopon
(adidas)

I would say, trainer very professional, funny, experienced in area. He gave us very solid overview and introduction to topic. Good job!

28.04.2015

From Koch, Manuel
(T-Systems GmbH)

The trainer managed - despite remote training - to keep the tension in an amazing way and to convey the content in an interesting and entertaining way. Technology works excellently. The training material was helpful and structured.

Very good training 27.04.2015

From Martin
(Brüggemann)

Sympathetic and competent trainer, many good practical examples provide a thread through the rather dry (theoretical and formal) ITIL framework, great exam preparation.

Fun made 16.04.2015

From Susanne Matthiesen
(Hermes Europe GmbH)

The simulation game was a lot of fun. Besides the learning effects, it also showed that we are already a good team and work very well together.

All in all, I was very satisfied with the Apollo 13 Workshop (WS). 16.04.2015

From Sebastian Stindl
(Hermes Europe GmbH)

What I did not know in advance was that this WS requires at least 9 people for a meaningful simulation. In the document that I received in advance for the planning and implementation of the WS, it was stated that this WS is intended for a maximum of 12 people. However, Mr. Hinrichs then asked me again and said that at least 9 people are needed for a meaningful simulation of these workshops and that there were already groups in which, for example, 14 people were present. Unfortunately, we were only 7 people and thus had to divide 4 roles between two people. Therefore, the workload was unfortunately too high for these two people. We were able to reduce this internally by passing on tasks, but it was still noticeable. Otherwise, I found it very pleasant and also assume that we have mastered it quite well for our circumstances and also with the help of Mr. Hinrichs and Mr. Lausch.

Very successful training, exam success guaranteed 30.03.2015

From Unknown
(Ernst & Young)

The training was excellent - great, PowerPoint-free concept, highly committed and professional trainer, great all-round service and targeted exam preparation - happy to do it again any time!

Class 10.03.2015

From Werner Hofstätter
(Telekom)

Interactive and exciting. I was able to take away many suggestions and try them out directly in the seminar, which I will use in the future to get out of the meeting unit mush. Thank you very much, I will recommend you to others.

Great, keep it up! 10.03.2015

From Wilfried Sagemüller
(Siebenstern AG)

A super experience. It is fascinating what can become of such a dry topic when the trainer is there with heart, mind and so much practical experience. Thank you Serview, a must-have.

An experience in virtual space too 10.03.2015

From Frank Kriege
(Xerox)

It's impressive how the platform works. I already knew Serview from classroom training. Also in the VLC training full power, concentrated knowledge and experience and full stars.

An experience in virtual space too 10.03.2015

From Hannes Nordike
(UNI Hamburg)

It's impressive how the platform works. I already knew Serview from classroom training. Also in the VLC training full power, concentrated knowledge and experience and full stars.

Highly recommended 10.03.2015

From Matthias Frahm
(BASF)

Highly recommended. Good trainers, good material, very good rooms and facilities. I can only recommend the accommodation in the boardinghouse. The exchange with the other participants is a welcome addition in learning and sharing experiences.

A successful conclusion 10.03.2015

From Sabine Hellferts
(Vattenfall)

A very successful completion of the ITIL Expert training. High level, competent trainer, 100% service-oriented ensemble. Thank you very much!

Great premiere 10.03.2015

From Edgar Berndmeister
((Anonymous))

I am a bit proud to have been part of the worldwide premiere of ITIL in the Non-IT Foundation. The training shone through with a very high level of maturity and was as usual first class. PowerPoint free and with a really good reference to Service Management for HR, Facility and Legal. A big thank you for 3 great days in Bad Homburg.

Like the first moon landing 10.03.2015

From Bastian Kohler
(German Railways)

ITIL outside of IT goes and the zero run through of this training was extra class. No PowerPoint but working through the workbook. The trainer was able to transport ITIL perfectly into the non-IT world and even the official exam, which also had a bit of IT in the questions, was easy to solve. I find SERVIEW's attempt to bring the ideas of ITIL into the "whole world" ingenious. The training is very well suited for this. Thank you for letting me be part of the first monad landing. PS. Now 2.3 typos out of the good documents and then I also give 6 stars.

Successful debut 10.03.2015

From Dirk Will
(Heleba)

At first I was very skeptical about whether ITIL could actually be used in business. Now, after 3 days of training by a trainer who can hardly do it better, I have to admit that ITIL does work in business and really well. Enterprise Service Management will go its way and Serview's training is the beginning. Thank you for a great debut, you have convinced me 100%. Thumbs up!

An experience in virtual space too 10.03.2015

From Hannes Nordike
(UNI Hamburg)

It's impressive how the platform works. I already knew Serview from classroom training. Also in the VLC training full power, concentrated knowledge and experience and full stars.

An experience in virtual space too 10.03.2015

From Hannes Nordike
(UNI Hamburg)

It's impressive how the platform works. I already knew Serview from classroom training. Also in the VLC training full power, concentrated knowledge and experience and full stars.

An experience in virtual space too 10.03.2015

From Hannes Nordike
(UNI Hamburg)

It's impressive how the platform works. I already knew Serview from classroom training. Also in the VLC training full power, concentrated knowledge and experience and full stars.

a very good ITIL loop 06.03.2015

From Unknown
(T-Systems International)

I learned a lot and was very well prepared for the exam.

I would like to thank you very much for this wonderful event. 06.03.2015

From Katrin Theisen
(SAP)

A great team of trainers provided me with knowledge, insights and suggestions that I now need to implement in everyday life. I particularly liked the practical relevance and the many examples from the trainers' experiences. As far as content is concerned, I would like to see a reference to gender-specific leadership styles and challenges. There are differences there. As long as it doesn't break the time frame of the event. I felt very comfortable and cared for at a Serview event, as I do every time. The exchange with the other participants is a great help for me. This is also what makes the event so valuable for me. I will gladly come again.

It was a very successful seminar 06.03.2015

By Stefan Ebersberger

It was a very successful seminar, which was very well led by Mr. Bause and Björn Hinrichs. There was enough time during the seminar to discuss the various topics among themselves without deviating from the seminar objective. It was really very successful and as a participant you could take away a lot of valuable information.

Serview always knows how to inspire with an outstanding training format and passion. 06.03.2015

From Christian Lindbüchl
(Zeppelin Baumaschinen GmbH)

Serview always knows how to inspire with an excellent training format and passion. A successful mix of suggestions, interesting facts, networking and entertainment - which makes you forget the stress of everyday life and inspires your own motivation.

CSI - not only good as a crime thriller! 06.03.2015

By Dr. Markus Kreitmeir
(T-Systems International GmBH)

The experienced ITIL expert Hinrichs guides you with a calm and pleasant voice through the shoals and risks of continuous ITIL improvement. He also presents the "Best Practices" with a high recall value. Recommendable. Very.

Lonely top 04.03.2015

By Peter R. Mündinger
(Kaufland)

I looked at many different offers for leadership seminars and decided on SERVIEW by recommendation. At the beginning I was not quite sure if the intensive concept is something for me. But after 5 days I can only say: Champions League. The 5 days and evenings were really intensive, but only in a positive sense. I learned a lot, met great colleagues, questioned myself and my leadership style, clarified open issues. Now I feel well equipped and must express my compliments to the two trainers. It doesn't get any better than that.

02.03.2015

From Seemann
(Anton.)

Mr. Hinrichs brought a very dry subject across in a fresh, informative way. The lecturer always described the gray theory with practical examples and was able to answer every question. The documents rounded off the subject very well and one was perfectly prepared for the subsequent certification. 5 stars, it doesn't get any better than that!

Very good training 02.03.2015

From Herz, Margit
(TEchem Energy Services)

Good method based on the workbook.

Training ITIL® Foundation 02.03.2015

From Hermann Suppe
(Techem energy Services GmbH)

Hello! Exciting but dry topic vividly presented. Respect.

Entertaining training despite lots of theoretical content 02.03.2015

From Helfert, Raimund
(Techem Energy Services)

Mr. Hinrichs was excellent in conveying the somewhat "dry" theoretical material in a comprehensible way using clear examples, thus making the training an entertaining event without losing sight of the learning objective.... Many thanks for this.

Great!!! 02.03.2015

From Jürgen Schäfer
(Techem Energy Services GmbH)

I rate the training as "very good." Mr. Hinrichs is excellent at conveying a rather dry topic in an exciting and entertaining way. In doing so, he repeatedly demonstrates his distinctive expert knowledge.

Great training 26.02.2015

By Thjorven Möller

Very nice virtual training with a very competent trainer!

Service Transition Online 24.02.2015

From Jens Drake

Dry topic well packaged online. You can also get good training online. This was solved excellently and the topics were brought across well. Why no 5 stars? There were many errors in the slides and the online exam can be better described. Small things. Nevertheless, to recommend again and again.

Outstanding training - also in the "Virtual Live Classroom" format. 24.02.2015

By Dr. Markus Kreitmeir

Björn Hinrichs also manages to use the "Virtual Live Classroom" to create a closeness similar to that of a face-to-face meeting and to captivate the listener - even if the material to be conveyed is of a brittle nature. An absolutely recommendable training!

Interactive training with a lot of practical relevance 12.02.2015

From J.F.

Compliments to the trainer and the seminar concept. Peppered with many examples. Highly recommended.

Intensive and good 12.02.2015

From Schmidt

I was looking for a training that conveys the essential content in a short time. I am happy to recommend the Leadership and Softskill Seminar.

Fundamentally good basis for more 12.02.2015

From Sonja R.

Will implement some points directly afterwards.

Suitable for practical use 12.02.2015

From Gregoreo O.

The trainer taught the content with great examples. Keep it up!

Those who have paid attention in the ITIL trainings... 12.02.2015

From Roland Books

....der will find little new content here. Which is good. Because Mr. Hinrichs has managed to draw the bow, how do I implement the points in concrete terms. Therefore helpful for the daily work. Super.

ITIL Intermediate Service Strategy and Service Design 10.02.2015

By Stephan Keune

Very good training. The content is illustrated with many examples from everyday project work and made understandable. In particular, the years of practical experience helps to grasp the subject matter well.

Great training 09.02.2015

By Andreas Müller

I attended the ITIL Foundation last year and was completely convinced. These expectations were met again this year - if not exceeded. I will gladly attend the next training at Serview again. It would be nice if another training could be included in the offer, where a certification about Requierements Engeenering is offered.

ITIL Expert double module training - In short: very satisfied 09.02.2015

From unknown

Hello, the ITIL Expert double module training was very satisfying for me, even though it was not little input for one week. The trainer conveyed this input competently and professionally and enriched it with humor and examples from the business. This was interesting and created a good atmosphere. The reference and workbook were helpful for preparation and follow-up after the daily training. The location and hospitality is very good. Group size of about 10 people was appropriate. The staff was helpful and friendly. In short, I am very satisfied and will be happy to return.

Very good course. 09.02.2015

From unknown

The course was very good. Björn understood how to convey the information in an appropriate manner. The schedule was kept, although I would have liked it to be a little shorter, especially on the 2nd day. It is very much information in total.

Very suitable for my work! 04.02.2015

From Marc Girth

A nice collection of the points I need for my daily work as a service management officer. A pinch more in terms of change management would have crowned the whole thing. Nevertheless, many thanks for this successful training!

Business Case Seminar 03.02.2015

By Ralf Meier

Mr. Hinrichs was able to skilfully convey to me what a business case should be and not what is partly (mis)understood by it in practice. Many thanks for that and also many thanks for the great organization by Serview!

Business case training 03.02.2015

By James Colm

I liked the training very much and would recommend it at any time. It was very good that not only the pure theory was talked about but there was also always an excursion into practice.

Moderating and meeting in detail 03.02.2015

By Claudia Weiss

I found the collection of tips and tools spitze. Partly known but unfortunately lost in the daily hustle and bustle, I was able to recall some points that I have unfortunately always forgotten in my own meetings! Many thanks for this training!

Super! 03.02.2015

From unknown

For me as a self-employed person, a well-invested opportunity to improve my methodological skills!

Great training, professional and high quality 02.02.2015

By Thomas Damm

Thank you very much for the great training in a super learning environment. The trainer understood how to convey the learning content in an excellent way. This is unparalleled.

Good training, good documents, good trainer 24.11.2014

By Oliver Rehfisch (Generali Infrastructure Services)

Good training, good materials, good trainer, good location.

ITIL Expert level achieved 18.11.2014

From unknown

With mainly Serview training, I have now reached the ITIL Expert level. The competent trainers were especially helpful, as they conveyed the topic competently and with enthusiasm. Especially in the final course MALC, intensive support by a capable trainer is necessary to prepare appropriately for the demanding exam. Despite the Compact course, one was not overwhelmed thanks to well-structured training. The overall package is very good. Five stars for this!

Professional training without a PowerPoint slide battle 17.11.2014

By Karsten Keusch (IAV GmbH)

The ITIL OSA training was very professionally conducted. At no time did one have the impression that only theoretical knowledge was being prayed over. The specially created flipcharts were very informative, conveyed the most important ITIL topics and were also a great learning aid. Excursions into practice with supporting examples rounded off the content part. Cold drinks, as well as coffee specialties of all kinds and a rich lunch give the necessary strengthening between the training blocks. The training can be recommended without reservation. My special thanks go to Mr. Hinrichs for conducting the training and to my colleagues in the office for the smooth running of the course.

Great but exhausting week in Munich 04.11.2014

By Werner Spang (SAP (Switzerland) AG)

It was a great group including an excellent trainer. A lot of material was covered in CSI and MALC. The preparation and execution was excellent. Only thing was the room could have been a little more comfortable. The food and hospitality at the hotel was excellent.

Great online training. Anytime again! 01.10.2014

By Frank Borowski (T-Systems)

Björn Hinrichs as well as Markus Bause understood how to present dry material in an interesting and pictorial way. In particular, the many examples from the ubiquitous experience of the trainers were great! In my opinion, an online course cannot completely replace on-site training, but the concerns I had beforehand (online mode) were largely dispelled. Conclusion for me: Anytime again! :) Many thanks to Frank Borowski (Lead Problem Manager at T-Systems).

Very good interplay between theory and practice 01.10.2014

By Peter Rössler (Fujitsu)

Mr. Hinrichs was able to tie in the theory to be taught with good examples from practice and thus achieved a very good communication of the material. He responded to questions and also took time for any queries and explanations. Also the motto presented by him to involve the participants with practical experience was very purposeful and contributed to the fact that the participants built up a connection among themselves and dealt with each other more openly. The food and the supply in general left nothing to be desired in my eyes and the pleasant atmosphere characterized by the Wsen and the way of Mr. Hinrichs did the rest. I would gladly take a course with Mr. Hinrichs again, but unfortunately you can't choose.

Very good workshop 11.09.2014

By Arkadiusz Krowczynski (Schlüter-Systems KG)

The workshop was very well organized, the on-site support was also great. The trainer Mr. Hinrichs, led the workshop very well and was always open to questions and suggestions. In this context, I would attend such a workshop at SERVIEW again.

A lot of content successfully conveyed in a short time 08.09.2014

By Harald Sellenscheidt (Verizon Germany GmbH)

The seminar was very intensive and rich in content measured against the given time. I really liked the methodology of the workbook instead of ppt or trainer monologues and helps to memorize the extensive material. The trainer, Mr. Hinrichs, knew what he was talking about! Very small criticism: the difficulty of the preparatory questions did not quite match the exam questions in my opinion. Since all participants passed, this is no longer important in retrospect. Gladly again!

Practice-oriented, competent and very clear and engaging lessons 09.07.2014

By Helmut Hohenberger (German Patent and Trademark Office)

Mr. Björn Hinrichs impressed us with his expertise and ditactic skills and conveyed the very complex relationships between the ITIL lifecycle phases in a very clear and understandable way. This was a fun AND playful, but very professional lesson.

Evaluation ITIL MALC Course 07.07.2014

By Norbert Ebersbach (ADVITEC Informatik GmbH)

The course exceeded my expectations. Mr. Hinrichs conveyed the course content clearly, with passion and practical experience.

Therefore to the service... 19.05.2014

By Peter Rausch (Nordea Bank Luxembourg)

After successfully passing the ITIL Expert certification, a positive evaluation is of course easy... My impressions: - Very friendly Serview staff (for years) - Pleasant learning environment (seminar rooms, catering, boarding house) - Targeted preparation - Useful learning material - Competent trainers with practical experience.

Efficient and clear knowledge transfer 28.04.2014

By Siedentopf, Diana (BWS Automotive Consulting GmbH)

Das Seminar war sehr gut. Es gab ausreichend Zeit für die Wissensvermittlung. Diese erfolgte durch eine Vielzahl von Hilfsmitteln, u.a. auch kleinen Workshops. Während der Arbeit wird auch auf die individuellen Fragen der TeilnehmerInnen eingegangen und anhand von Beispielen können Veränderungen innerhalb des Unternehmens angesprochen und durchgespielt werden.

I am thrilled! 26.04.2014

From anonymous (anonymous)

This type of training, "Virtual" was very interesting, no comparison with the well-known e-learing seminars. A whole new way of learning. Before the seminar I was skeptical, now I am thrilled. The theoretical content was conveyed by the trainer in a very understandable way. The workbook - sent to me beforehand - gives a quick insight and is very valuable as a reference book. You could almost forget that it was a virtual training. The instructor answered all questions. Thank you very much for this. I will recommend the training to others without hesitation.

I am thrilled! 26.04.2014

From anonymous (anonymous)

I am thrilled! 26.04.2014

From anonymous (anonymous)

I am thrilled! 26.04.2014

From anonymous (anonymous)

Training implementation 17.04.2014

By Oguz Cakirci (Accenture)

A heartfelt thank you for the very well prepared training. The competence of the trainers was clearly noticeable in the course. The explanations were understandable and purposeful. The documents provided were clear, understandable and helpful.

Very good trainer 17.04.2014

From unknown

The trainer was very focused and brought all participants through the material in a goal-oriented manner. He found the right balance between a relaxed approach and concentration on the essentials.

Very extensive knowledge conveyed in a compact way 14.04.2014

By Martin Schneider (centrotherm Photovoltaics AG)

Participation in the intensive ITIL Expert training course is recommended for anyone who wants to acquire ITIL Expert certification in a compact yet pleasant and appealing environment. Despite the extensive material, the trainer succeeds in creating a relaxed, very pleasant learning environment. The workbooks and reference books provided help the learner to get a quick overview of the material and its context. Our trainer was highly motivated, which was evident in the very lively training sessions that were enriched with a great deal of practical relevance. This in turn had a very positive effect on the mood in the course - and the 7 days flew by.

Lots of stuff with the best environmental variables 14.04.2014

From Richter (arvato)

Despite the large amount of material, the trainer managed to convey the amount of content very well with meaningful examples and individual addresses to the participants. This was not only the achievement of the exam objectives, but also the opportunity for deeper topic illumination. gladly again

Completely positively surprised 30.03.2014

By Dierk Allschett (T-Systems)

3 days ITIL training on the PC goes. So even very good. I booked the training with a very skeptical feeling, because I unfortunately did not have time to participate in an on-site training. But I have to say, it was a great training. The concept with the workbook and the virtual room works really well, plus a professional trainer. Really ingenious. Thank you SERVIEW.

Completely positively surprised 30.03.2014

By Dierk Allschett (T-Systems)

Completely positively surprised 30.03.2014

By Dierk Allschett (T-Systems)

Completely positively surprised 30.03.2014

By Dierk Allschett (T-Systems)

Good introduction to the topic 24.03.2014

From unknown

An informative and entertaining introduction to the ITIL framework with a sympathetic trainer and good preparation for the final exam.

Good transfer of ITIL knowledge 17.03.2014

By Michael Tlusty (DOS GmbH)

More intensive, but still loosely presented ITIL knowledge from the trainer. With the help of practical examples, everything was always easy to understand.

Top training 28.01.2014

By Jörg Peters (VR LEASING AG)

Here it was shown how one can make an inherently dry and far theoretical topic interesting and thus keep the participants on their toes and convey the material well. Rarely has a course been experienced that has also kept so exactly to the timeline, without you noticing a delay or lead at any point that would have had to be corrected somehow. The whole thing was carried by an excellent presenter who did not leave a gap for any gap. Absolutely sure on any topic and at any time with this material. And there was also enough laughter!

Super performance 23.01.2014

By Bevtz, Marc (Douglas Informatik & Service GmbH)

Mr. Hinrichs did a great job of communicating the topic, a very good balance of humor and analogies that enlivened the topics perfectly. Really quite great, his performance is measurable by the achieved target results of the examinees and their pass rate. Many thanks again to Mr. Hinrichs.

Entertaining and professional 16.01.2014

By D. Baum (Douglas Informatik & Service GmbH)

The trainer has completely internalized the subject matter, knows in advance where questions will arise and was able to answer them directly and specifically. In addition, he conveyed the content in an entertaining manner with witty yet professional examples and can inspire enthusiasm for the learning content. This was also clear in the results of our group. :) Respect and many thanks!

Very interessting and well-strucutred ITIL v3 Foundation Seminar 16.12.2013

From unknown

In summary, it can be said that the workshop was very well structured and the topic has been presented by a very motivated trainer in no uncertain manner. I very much liked the workbook based learning style, the rehearsals of the before learned topics each morning, the group discussions and the example test questions. During the workshop the trainer focused on presenting the topic to the group in an easy to understand manner with always having in mind the goal to pass the exam. Thank you very much for this great workshop and I'm sure it wasn't the last seminar with Serview!

ITIL Foundation 05.12.2013

By Hummel, Manuel (FARO Europe GmbH & Co. KG)

It was a very nice training. best regards

A sample training course! 21.11.2013

By Lilly Peters (T-Systems International GmbH)

The trainer succeeded in teaching a lot of difficult to convey theoretical knowledge in a very visual and interesting way. In a more local way, the participants were animated to cooperate through the use of flip charts. Many examples from practice and very deep knowledge of the teaching material on the part of the trainer have already given me during the seminar the security that the subsequent exam will be mastered without major problems.

Very good! 14.10.2013

By Peter Kunte (Döres AG)

Very well-founded and didactically excellently prepared training! At the same time also very targeted. I always had the feeling to be well prepared for the exam. It was a great pleasure for me...

Everything super 26.07.2013

By Michael Beha (Marquardt Service GmbH)

Lessons were very lively and varied (as far as that is possible with such a topic). The premises and catering were very good.

It doesn't get any better than this, period. 09.07.2013

By Patrick Ullrich (Eurotext AG)

Through hearsay and the reviews here, the expectations were already quite high, but they were exceeded! The boarding house and training center in Frankfurt is super professional and yet uncomplicated. You will find enough distractions (foosball, pinball, Playstation, Segways, refrigerators...) to clear your head, but you can also learn in peace. The material is very extensive, but is presented perfectly and with many practical references and catchy examples. The workbook method and the well promoted self-motivation do the rest. Highly recommended!

Life can be a pony farm after all 10.06.2013

By Dirk Baumann (ITIO GmbH)

The intensive seminars show how training can be fun and successful at the same time. After PRINCE2, this is my second seminar in this format. A training course - no matter how intensive - is simply fun in the framework provided. Top seminar location, great team of participants, super seminar, impeccable trainers. Many thanks to all those involved at Serview, at the Hotel Öschberghof and thanks to all participants for this positive experience.

Intensive seminar with immediate practical benefits 05.06.2013

By Uwe Petersen (Ericsson GmbH)

Hello everyone, we had a small training round. The atmosphere was good the whole time. We discussed the contents intensively without losing the thread. A successful thing that can be used immediately. Service Transition also describes IT service as it should be. With the certificate in my pocket I will go to the next training, Service Operation. until then Uwe Petersen

Great training with an excellent trainer! 27.05.2013

By Stephanie Gebhardt (Douglas Informatik und Service GmbH)

It is very easy to forget that the topics are sometimes not so simple during a training with Mr. Hinrichs. Interactive, competent and with all kinds of examples from perhaps not so everyday life, the whole thing became a really great experience, which can definitely bring the company forward!

The perfect mix of practical relevance and preparation for the exam 02.05.2013

By Linus Linder (BorgWarner)

SERVIEW aims at two goals with its exam materials and the structure of the training: * On the one hand, it is important for you to see and understand the practical application of ITIL for the respective company. All areas are underpinned with examples and, depending on your interests, also touched on for your own needs. * Secondly, content relevant to the exam is highlighted and after the training you are best prepared for the exam. The methodology of the training differs from classic lectures and encourages participation. In combination with the learner-friendly environment and top atmosphere in Bad Homburg, I was not only able to build up extensive ITIL knowledge, but also pass the exam.

Everything is great. Relaxed atmosphere with dry fabric 19.04.2013

By Christian Braun (Douglas Informatik & Service GmbH)

Mr. Hinrichs conveys the dry subject matter well and tries to underpin more complex things with examples suitable for everyday use.

Very good communication of a dry topic 19.04.2013

By Carsten Schwendt (T-Systems)

The trainer, Mr. Hinrichs, conveyed the very dry topic very well. The examples used supported this conveyance and will help to keep the knowledge in mind and to be able to pass it on to other colleagues. The decision not to use PowerPoint presentations is excellent and makes it more pleasant to follow the trainer. The use of a workbook consolidates the conveyed content and makes it possible to look up the content again briefly and concisely without using a confusing book. A clear recommendation from me.

ITIL Foundation Training Magdeburg (15-17.04.13) 18.04.2013

By Werner Heins (T-Systems)

The ITIL v3 Foundation training, is the best training I have participated in so far. This was mainly due to Mr. Hinrichs, who seems to be born for this profession. He explained the content with simple examples in an easy to understand way. This made it easy to learn and understand the quite extensive subject matter. On this way once again many thanks to Mr. Hinrichs. Yours sincerely Werner Heins

A very good training course 11.04.2013

By Antje Kohn (Asklepios Kliniken)

The training is too short with three days and the entire content. There is hardly any time to discuss topics with colleagues or perhaps exchange experiences. Mr. Hinrichs is a great trainer who succeeds wonderfully in presenting topics and contents that are rather dry and not tangible in a vivid and humorous way. Many examples and scenarios from his professional activities complete the picture and help the students to somehow retain the mass of training content. Thank you very much for the successful training! Best regards Antje Kohn

Great training, top trainers and general conditions 11.04.2013

From unknown

The ITIL Foundation training from Serview in Bad Homburg is absolutely recommendable. Super trainers (we had two though, our trainer had to go to an emergency assignment to the customer on the last day). Both of them were very good, and it continued seamlessly. You are first trained well and then prepared for the exam at the end. The training environment is also great - in terms of organization, break times, catering, WLAN supply, etc. However, there is a lack of parking spaces! I had the 3-day option, which I would also recommend. To go through the whole thing in 2 days is probably too compact / not sustainable enough. Great training - 5 stars

Pleasant training... 03.04.2013

By Langer, Claudia (Douglas Informatik & Service GmbH)

The training was very pleasant, as the trainer presented the subject matter in a very relaxed manner using clearly understandable examples.

Super ITIL Foundation Training 25.03.2013

By Erwin Emondt (Lamarr Investments Ltd.)

When I chose Serview, it was not because I had any special expectations compared to other providers. The course was simply close to where I live and at a good time. And reviews of Serview were good. On top of that, the course was offered in English. I was very positively surprised by the philosophy that training has to be fun, and that PowerPoint presentations are not as effective as the Serview Workbook. But philosophy is one thing. Practice is something completely different. But at Serview the philosophy is really lived. The course is fun, the trainer enjoys his work and is also very experienced, not only in training but also in the implementation of ITIL in practice. To everything a good supply and then the whole package is simply round. Next time, I will quickly decide in favor of Serview. Because now I know that I can expect more than with other providers, since course is not necessarily equal to course.

ITIL compact and clear 25.03.2013

By Wolfram Eulberg (Douglas Informatik & Service GmbH)

The ITIL Foundation course is sensibly structured in terms of the weighting and sequence of topics and is geared towards the subsequent exam. The amount of new and partly similar sounding technical terms is immense, but the extensive material was nevertheless presented very clearly, supported with many examples, and the lecture had enough entertainment value to keep the attention high despite the partly dry technical content. The trainer had a lot of experience with the introduction of ITIL, which he also brought in many times. The fact that instead of a PowerPoint highlight show, the course content was conveyed via flipcharts to be filled in, which were to be transferred by the participants to the analogously structured workbook, I personally consider to be great.

Compact, informative, interesting and easy to follow 25.03.2013

By Martin Smieja (Douglas Informattik & Service GmbH)

Both the content and the teaching of the training-relevant topics were optimally prepared and conveyed by Mr. Hinrichs. Especially the illustrative examples of the individual topics were very good to make the content more tangible. Thank you very much for a very interesting training.

Very good training 18.03.2013

By Daniel Müller (Roche Diagnostics)

Very good training with very good exam preparation The training week was a lot of fun despite the large amount to learn

A very structured and successful, yet intensive seminar! 06.02.2013

By Christopher Köszegi (Boerse STuttgart AG)

Frame conditions: Very pleasant atmosphere with everything that goes with it. In addition, the group size was ideal to achieve a good exchange and an ideal learning success. Trainer: Very strong professionally and also managed to keep the group on the ball all day with a lot of practical relevance and humor. Time management was sometimes not quite optimal, although this can also be attributed to the amount of training content. Contents/training materials: Some chapters that only cover one slide should be taken out. I consider it more important to highlight and explain the key components of the life cycle. It would be very helpful if the pages of the workbook were numbered first and secondly also included a reference to the reference book or the book in each case. Furthermore, my suggestion would be to create a link to the Big Picture after the completion of a learning chapter (e.g. Service Design Coordination). This way the participant always gets a link to the big picture. Exam Preparation In exam preparation, I personally would find it helpful to have a summary based on the Big Picture already mentioned. For example, you could use a metaplan wall and reflect on the central contents together with the group.

Excellent training 04.02.2013

By Karsten Heinrichs (regio iT)

Hello, I really enjoyed the 3-day ITIL Foundation training. The instructor had the gift to convey the rather dry material very clearly and extremely interesting. I will definitely attend further courses at Serview.

a very competent trainer 18.12.2012

From unknown

I was extremely satisfied with the training provided by Mr. Björn Hinrichs. He conveyed the contents of the training in a varied and competent manner, and the dry material was conveyed in a well-tempered manner with the help of light-hearted remarks in between. There is absolutely nothing to complain about. I can only recommend Serview.

Evaluation of the training 18.12.2012

From unknown

I was completely satisfied with the training of Mr. Björn Hinrichs. The presentation of the contents of the training was varied and by loosening up sayings in between the concentration of the participants was maintained again and again. There is absolutely nothing to complain about.

Very professional, committed and engaging 13.12.2012

From Sebastian (Bank of Scotland)

Practical guided and the emphasis was excellent stressed. Best thanks & greetings for 3 valuable days!

3 days is too short, otherwise very well done. 13.12.2012

By Gerke, Stefan (Logica Germany)

3 days is too short for this amount of material, which is not easy to understand. Since the exam questions here are not only aimed at terminology, complex contexts must also be understood. The trainer himself had done a very good job. He lectured freely and did not make any mistakes. The documents were also very well structured to be able to follow the lessons attentively. If the training was 5 days, one could give 5 stars. So there are now only 4. MfG Stefan Gerke

Very satisfied 10.12.2012

By Michael Künzli (D-ploy GmbH)

The trainer was always able to convey even very dry elements with interesting examples. This and the very well prepared and structured topics made the course very instructive.

Successful certification in 3 days 26.11.2012

From unknown

Internalizing the amount and type of material in 3 days is quite a challenge, and the competent and experienced trainer was a great help. Equally helpful were the excellent training materials, where given fields were filled in by the participants themselves.

Seminar Evaluation ITIL 26.11.2012

By Klaus Hofmann (DB Fuhrparkservice GmbH)

Thank you very much for my first ITIL seminar at SERVIEW. The structure of the seminar, the methodology of the seminar leader and the stay were very pleasant. I am looking forward to further seminars in 2013 regarding ITIL. Yours sincerely Klaus Hofmann

Skillfully trained 23.11.2012

By Michael Maus (SecureIT)

I take the liberty to characterize the given training in a threefold way: Professionally skillful, interactive, entertaining. Or in short: recommendable!

Great course with a good trainer 22.11.2012

By Matthias Sans (HeidelbergCement AG)

The course / training was very good. Questions were answered very well and the preparation for the exam was good. I can only recommend the course at Serview to everyone.

Competent and successful 15.11.2012

From unknown

The trainer introduced us competently and successfully to service design and prepared us well for the subsequent exam. There was always enough room for our questions from practice and the discussions were goal-oriented and additionally deepened our understanding of ITIL. Very good.

Usual good quality 09.11.2012

From unknown

Once again, a Serview trainer could fully convince. The content was taught in a very practical way and I was equipped with the theoretical knowledge for the exam. The mix of own participation and frontal teaching was just right. Thanks and greetings Denis Döll

... Rich and really useful 30.10.2012

From unknown

At first I was afraid that the continuation of my ITIL training would be too theoretical. The training at Serview proved me wrong. I could tell that the trainer had a practical background and knew what he was talking about. The training center is well equipped and the service was excellent. Many thanks to the whole team...... that was really useful.

A very good training course 22.10.2012

By Dr. Yue Zhang (T-Systems)

Mr. Björn Hinrichs has given the lecture very well. The document is also good. I am satisfied with the training

Great training 04.10.2012

By Olaf Priebe (Bitmarck Technology)

Great trainer, great location, interesting topics from practice. As with my Foundation, I also noticed here with the trainer that the first-class Praxisórientierung goes in my opinion somewhat to the detriment of the exam preparation. But as long as the exam is passed, that's probably rather beside the point. Many greetings also to Björn! Olaf Priebe

Super practical orientation 27.09.2012

From unknown

Björn Hinrichs is a top trainer who always manages to transfer the topics into daily business. There is not much more to say. ONLY once again THANK YOU.

Very good and detailed training 20.09.2012

From unknown

The training was very detailed and interesting. I especially liked the way the workbook and the clear graphics worked. The only drawback was the way the material was divided up. Personally, I would have liked it better if we had covered some points a little faster (especially at the beginning of the course) so that we didn't have to learn so much new material on the last day. In my opinion, some relatively simple issues were explained in too much detail and several times.

Compact knowledge transfer with many practical examples 20.09.2012

By Thomas Caspar (Wincor Nixdorf)

The training gave me a good overview of the ITIL framework and provided me with the knowledge I needed for the exam. The trainer illustrated the content well with examples and always left enough room for questions and clarifications. In this way, I was able to put the knowledge I had learned into the context of my previous practical experience. It was important for me to reserve sufficient time for follow-up in the evening. From my point of view, it would be desirable to work through the content myself or to deepen it in exercises. However, this would certainly exceed the 3 days.

ITIL® Foundation 3 days 19.09.2012

From unknown

A successful event Mr. Hinrichs was very competent, had an extensive portfolio of examples and was motivating :-) temporally, however, the content had to be tightened very much - 4 days would be better to process what heard to the

A lot of content well presented in a short time. 17.09.2012

By Andreas Kaletta (Wincor Nixdorf)

2.5 days for the ITIL content is a challenge. Mr. Hinrichs succeeded in conveying the important contents in a concise manner, involving the auditorium and thus always keeping the audience entertained.

Everything really works smoothly, convenient, uncomplicated and friendly. 16.09.2012

From unknown

The seminar was, as always, of high quality in content and delivery. In addition to the exam to exist, it is important in my opinion that the content is conveyed in such a way that the participant can draw a benefit from it for the work. Both circumstances were taken into account very well: The content was always underpinned with examples and discussions / exchange of experiences and therefore reinforced in such a way that the participants were able to transfer from the abstract to the tangible and thus take something away from the seminar. At the same time, the admittedly very extensive content was always summarized in such a way that the focal points relevant to the exam became clear. In particular, the exam preparation was very well done. It helped me a lot in this exam. In addition to the pure content and didactics, I would also like to praise the organization and commitment of ALL Serview employees again at this point. Everything really works smoothly, conveniently, uncomplicated and friendly. This creates a very positive learning atmosphere. All this contributes ALSO significantly to the successful course and completion of the seminar.

Even and with tangible practical examples 16.09.2012

From unknown

Mr. Hinrichs conveyed the rather dry subject matter very lively and with tangible practical examples.The catering on site was again very good. I have only two comments/suggestions: 1) Group work: At the outset, the amount of group work was appropriate for the course. However, I would like to see somewhat more "challenging" assignments, i.e. not just reading through a few chapters together, then putting them on paper and then presenting them to the participants, but rather working out results together in a creative way (e.g. a business case for a specific case study). From my point of view, the main advantage would be that you still have something tangible that you could possibly apply directly in your daily business. For example, the group could think about the content, possibly create a kind of "management presentation" (on the flipchart) and then discuss together which points should perhaps still be considered, which not, etc. 2) Documentation: The documentation from Serview is generally always very good and contains what is necessary for the course and the subsequent application of the learned ITIL knowledge. However, in one or two places I noticed that a colored illustration of the flip chart in the workbook would have been very helpful - especially when the colors are used to delineate certain topics/task areas. Of course, I know that a color printout is much more expensive, but perhaps one would really only have to colorize individual pages - or one creates the distinction via the line type (bold, double, dashed, etc.). Otherwise, two charts were missing in the workbook for this training, which is of course only a small "blemish", but for the sake of completeness I wanted to address the point. But as I said, overall I was very satisfied and would also attend such a course again.Please understand my suggestions really only as such and not as criticism of the course.

Excellent! 16.09.2012

From unknown

I found the seminar excellent. I already know Mr. Hinrichs from the project he is in charge of at our company and was very pleased that we had him as a trainer. The seminar was informative and yet not too dry. A few jokes in between loosened up the atmosphere. Since there were only four of us in the seminar, we had a good learning atmosphere anyway. In conclusion, we all finished with respectable scores, which speaks for the good quality of the course. The only thing that was a shame is that there are so few hotel rooms available.

Very good and professional 16.09.2012

By Marko Beyer (GLOBALFOUNDRIES - IT)

The training was very well and professionally organized and also carried out. (As expected) I especially like the introduction of the workbook in the work materials. I also noticed positively the missing pile of Serview advertising on the table, which usually awaited me at in-house trainings. Otherwise, the physical well-being was again excellently taken care of. It's just a pity that there was no room left for me in the boarding house. But maybe next time. Many thanks to Björn and the entire team in the foreground and background.

It was great again 16.09.2012

From unknown

I found the seminar again very good. This was my third time at Serview and the second time with Björn Hinrichs - it was great again. Björn has a very good and nice way to convey the content clearly and to make the course varied. The provided documents and working materials were very well coordinated and easy to handle. It was a lot of material in the short time, but well doable with Björn Hinrichs. The exam was challenging and for me also special because it was in English. But also this time everything went well and I went home very happy yesterday. I will be back. Still RCV and the lifecycle course, then I am an expert. I am doing both at Serview. I would be especially happy if Björn Hinrichs could be one of the trainers again.

I was very positively surprised 16.09.2012

From unknown

I was worried beforehand because of the long training times and the sometimes dry material. I have to say that, thanks to the trainers, I was proven wrong. They prepared the material very well and provided many tangible practical examples. I was very positively surprised. All my concerns were unjustified. I would like to express my praise and thanks again to the trainers Björn Hinrichs and Heiko Diekelmann.

once again - very satisfied 16.09.2012

From unknown

I was - once again - very satisfied with the course! Our trainer, Mr. Hinrichs, knows how to convey the material in a clear manner. He readily responds to questions from the participants, so that ambiguities can be cleared up. In part, real discussions arose (e.g. on the area of conflict between theory and practice), which in my view were very valuable for us as service managers. I don't see any immediate room for improvement in the course itself. However, for exam preparation, an expansion of the range of test exams would be helpful. I realized that choosing the right answer is a skill that needs to be practiced separately, i.e., even if you had memorized all the PowerPoint slides, that would not guarantee that you would pass the exam. In the exam, I always found it challenging to memorize the texts so that I could compare them, as well as identify the relevant points that mattered. This ability of identifying relevant points should also be trained because it is the bridge between theory and practice. It would therefore be good if Serview could provide even more test material, especially with regard to the Expert exam, where all the material must be present.

very extensive 13.09.2012

From unknown

I would like to give you feedback on the ITIL Strategy and Design course. 1. the documents were very comprehensive and quite sufficient as preparation 2. the way the material was taught was appropriate to the scope of the material 3. the documents for the transcript should be provided with page numbers so that individual pages can be found again quickly. Furthermore, it would be helpful to mark the pages of the notes with the reference pages from the script, in order to be able to further deepen certain topics. 4. the preparation for the exam was very good 5. the training location Bad Homburg was very pleasant with the leisure facilities (board games, foosball table etc.) and the physical catering.

Impressed by the training courses 13.09.2012

From unknown

I am still very positively impressed by the training and can conclude a positive conclusion.content's really nothing to complain about, especially again Jens must be issued a thick praise! I was lucky now for the 4th time that I was allowed to be in a relatively homogeneous group of participants, I can imagine that there are sometimes some troublemakers, which is reflected in the entire team. I thought our team was really good! You also really manage to transport the service idea to the customer, especially that he notices that something good is being done for him. All the little problems that arose in the course of my training were solved quickly and unbureaucratically.

Real insights into practice 12.09.2012

By Martin Bendig (-)

In addition to the brilliant presentation, I was particularly impressed by Mr. Hinrichs' sense of humor and his high level of flexibility, as well as the fact that as a trainer he himself has real insights into practice. There are many other trainers who you can see immediately that they have only memorized a book for the seminar. These events are usually a waste of time, because you have already read up on the subject before the seminar starts. One notices it best with oneself, if one has the feeling to fall asleep soon, or if hardly one of the intermediate questions of the participants can be answered satisfyingly. At the event yesterday, the opposite was the case. I myself once learned presentation and lecture techniques in connection with my NLP master training, but above all teaching techniques, and applied them in seminars and would say simplified: Mr. Hinrichs managed to establish rapport with the group immediately and to steer the event in the direction he wanted. The metaphors he used (Giovanni's Pizzeria) were a great way to package the material in a way that was suitable for the brain. When intermediate questions came up, he didn't let himself be distracted from his red thread, but integrated them well into the overall course of events. I think that at the end of the event, every participant had a good understanding of what ITIL is. Another advantage was that there were no IT beginners in our group. The presentation material is well presented, many graphics support additional visual thinking. I also liked very much the absence of a projector!!! This is the only way I would do it - anything other than paper or blackboard I find tiring in the long run. To prepare the flipcharts still accordingly with cloze texts I will still take as a suggestion for myself.

Doing without Power Points 12.09.2012

By Norbert Nitschke (-)

I had expected a seminar with dry and theoretical content. And although I had made an effort to participate myself, the ITIL V3 Foundation training was rather on my agenda as a compulsory event. Mr. Hinrichs' course turned the expected "duty" into a "freestyle": dispensing with Power Points and conveying the material with the help of vivid pictures and very well prepared flip charts brought the subject of service management much closer to me than I could have imagined beforehand; it aroused my interest. I would like to express my personal thanks to Mr. Hinrichs for this!

...a real highlight 12.09.2012

By Stefan Kuhn (HEWI Heinrich Wilke GmbH)

Thank you very much for these 2 extremely positive, successful and successful seminars. Because I already knew before the seminar that the training and examination scope will be very large, I was of course extremely excited whether and how this all works. Since we had to complete a total of 3 exams yesterday and today, my dopamine level is still slightly elevated (according to Wikipedia, dopamine is an intermediate product [happiness hormone] in the biosynthesis of adrenaline ;-) Key-Issues of my 'Service-Evaluation': In Expert Inventiv Block 1, we were 'cared for' by a SERVIEW-adequate partner (Der Öschberghof) in a very pleasant ambience. The ServiewTeam in Bad Homburg orchestrated and implemented the organization for the exam preparation very sensitively and professionally with their attention and cordiality. The seminar participants together with the trainers became a real success team (fit for use & fit for purpose & fit for examination) - supported by a very well thought-out seminar concept we were able to '''focus''' on a few workbook pages instead of 1,142 core pages. Björn and Marcus with their exact sense for timing, quality, resilience, priorities and enthusiasm trained us reliably to our goal. Variety, fun while learning enriched with very many practical examples made the seminar for me personally a real highlight SERVIEW (and indeed ALL services and service assets) have shown me the realizable enthusiasm factors (cf. Kano model) of an ITIL seminar live and in color. Thanks to SERVIEW. Thanks to the mostly invisible but always 'tangible' helpers. Special thanks to Björn Hinrichs and Marcus Wagner, because only such dedicated trainers can create true enthusiasm.

SERVIEW GmbH

4.8

Based on 446 reviews

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Anja Möllenbeck

11.05.2026

ISTQB Certified Tester Foundation Level Training (online). At first, I thought the instructor was a bit over the top in terms of energy level. Over the course of the three training days, however, this turned out to be just right because it helped us get through some of the more tedious material. The training and the materials were well-structured and easy to understand. The materials prepare you well for the exam. The process of registering for the exam through Pearson VUE was also clearly explained to us, so that after completing the training, you can confidently proceed with registration and exam preparation. I would book a training course here again anytime.

Andrea Heub

20.12.2025

At the beginning of December, I completed the PRINCE2 compact training course (Foundation and Practitioner) in Bad Homburg and would like to give it my absolute recommendation! It was organized in a highly professional manner, from the documentation to the catering. I would like to express my sincere thanks and praise to my trainer, Nancy Thorsch—clearly the best trainer/course instructor I have ever had. Nancy conveyed the vast amount of content in an understandable way, and I had a lot of fun :-)!

Ciara Belle Murtagh

09.12.2025

Although ITIL has become an integral part of today's business world, it is still a very dry and abstract topic overall. Our Serview trainer Kim managed to present the topic in a clear and entertaining way and to engage everyone in a group with diverse backgrounds and levels of knowledge. Overall, I don't think this training could have been done any better. Thank you very much! :)

Luis Dennis D'Aquila

10.12.2025

I completed the ITIL 4 Foundation as an in-house training course with Kim. The entire group found her approach very pleasant, and she definitely has a talent for conveying the sometimes dry content in a humorous and practical way. I took the same course remotely with another provider years ago, and there was no comparison. All in all, top notch!

Constantin Kaping

23.01.2026

Very structured training! Good mix of content, breaks, and interaction. Content was repeated regularly so that it sticks in your memory. No question was left unanswered. Highly recommended!

All Reviews

Björn Hinrichs
Head of Training & Consulting

Evaluation

Do you have any questions about our services or would you like a quote?

Germany: +49 (0) 6172 1774460 (Daily 07.00 - 22.00)
Austria: +43 1 20511601005
Switzerland: +41 43 210 96 27
United Kingdom: +44 (0) 20 45770700 (Daily 07.00 - 22.00)
United States: +1 (646) 537 7672

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Find your training here

Björn Hinrichs Head of Training & Consulting

Evaluation

Do you have any questions about our services or would you like a quote?

Germany: +49 (0) 6172 1774460 (Daily 07.00 - 22.00) Austria: +43 1 20511601005 Switzerland: +41 43 210 96 27 United Kingdom: +44 (0) 20 45770700 (Daily 07.00 - 22.00) United States: +1 (646) 537 7672

e-mail contact form WhatsApp Consultation

Find your training here

Björn Hinrichs
Head of Training & Consulting

Germany: +49 (0) 6172 1774460 (Daily 07.00 - 22.00)
Austria: +43 1 20511601005
Switzerland: +41 43 210 96 27
United Kingdom: +44 (0) 20 45770700 (Daily 07.00 - 22.00)
United States: +1 (646) 537 7672