Nina Heinze
Consultant & Trainer
Evaluation
5.0 from 5 stars
Recommended training 07.02.2024
From Christine Opara
(DEVK)
Super Training 26.10.2023
From unknown
(LEONHARD WEISS GmbH & Co.KG)
Everything is great! 24.10.2023
From unknown
(Leonhard Weiss GmbH & Co. KG)
Simply super 24.10.2023
From unknown
(Leonhard Weiß )
Everything great 24.10.2023
From unknown
(Leonhard Weiß GmbH & CO. KG)
Everything super 30.09.2022
By Marvin Lindinger
(TK)
Very good training 18.03.2022
From unknown
(bit)
Nina is the best trainer ever :) 10.03.2022
From unknown
(GEBIT Solutions)
One of the best courses I have attended 10.03.2022
From Christian S.
Super training, very sympathetic and competent trainer. Thank you very much!Highly recommended! 10.03.2022
From unknown
(GEBIT Solutions GmbH)
Good insight and very good exam preparation 21.02.2022
By Kai-Uwe Viernickel
(LBBW)
Training with understanding 07.02.2022
By Pascal Jahnkow
(B&W Vehicle Development GmbH)
ITIL 4 Foundation classroom training 07.02.2022
From unknown
(B&W Fahrzeugentwicklung GmbH)
Thomas 06.02.2022
From unknown
(FEV Wolfsburg (B&W Vehicle Development))
Very nice trainer 21.01.2022
From unknown
Very nice trainer with pleasant voice, for my taste it could be a bit more interactive. Thank you very much for the sessions!Great training, super handout 21.01.2022
From Lina Class
(Accenture)
Top trainer and super structured 21.01.2022
From Hande
Nina is a very pleasant, motivated and experienced trainer. She brings her expertise optimally into the online sessions and overall you are already super familiar with the materia after two days. Thank you for that!Very good training 21.01.2022
From unknown
The training was very well organized and very well prepared. The participants were taught the ITIL 4 Foundation content in a very understandable way. Thanks to Nina!Super structure and great training 17.12.2021
From unknown
(VR Payment Ltd.)
All good 17.12.2021
From unknown
(VR Payment)
Very good ITIL 4 Foundation training 17.12.2021
By Matthias Frank
(VR Payment GmbH)
Very nicely designed presentation / Pleasant delivery of content. 14.12.2021
From unknown
(Volkswagen Group Services GmbH)
Very informative online training 14.12.2021
From unknown
(Volkswagen Groupservices)
Really a very good online training!!! 23.11.2021
From Sven
(E.ON)
Ekaterina 23.11.2021
From Ekaterina
(e.on)
TOP 23.11.2021
From unknown
(EON)
Great training 23.11.2021
From unknown
(E.ON Digital Technology)
Very good remote session and trainer 23.11.2021
By Andreas Spath
(E.ON)
ITIL V4 Foundation - Online Training 23.11.2021
By Dirk Ladisch
(E.ON Digital Technology GmbH)
Itil4 22.11.2021
From Christian König
(BrainSCC]
Rating 22.11.2021
From Andrea
(brain-SCC GmbH)
Great instructor who was able to bring the subject super closer 12.11.2021
From unknown
(GWH)
ITIL4 Foundation = very good training 12.11.2021
From unknown
I enjoyed the training very much and it made the topic very understandable.Very good output! 12.11.2021
From unknown
We were a group of 14 participants, Nina explained all topics in an understandable way, answered all questions and ambiguities and often, apart from the ITIL deifintion, also delivered them very well in practical application, which shows that she is generally well versed in the lived IT landscape. Nina has a very pleasant, clear voice, is always in a good mood and the structure of the seminar was very good, as you were not simply rushed through the presentation and despite everything was within the time frame. Until the next training, provided that my outcome is correspondingly positive ;)Very good training 08.11.2021
From unknown
(BAM)
Well-founded and easy to understand 08.11.2021
From unknown
(BAM)
Super! 03.11.2021
From Andreas Seban
(Asklepios Service IT GmbH)
Training Feedback 03.11.2021
From Jan Gruber
(Asklepios)
Great introduction to the subject 29.10.2021
From Felichia Sherban
(Accenture)
ITIL Foundation Online Training 26.10.2021
By Jörg Schönstedt
(KID Magdeburg)
ITIL Foundation 26.10.2021
From unknown
very good training, although very dry, but still very well conveyedGreat training 25.10.2021
From unknown
(KID.)
New experience 24.10.2021
From Roger Gab
For me it was the first training in the online version. I was positively surprised. This was mainly due to the speaker, who convinced with competence and was able to convey the knowledge well with her pleasant voice.Nice training, gladly again! 22.10.2021
From unknown
(Dataport)
Competent, Friendly, Attentive and Helpful! 22.10.2021
From unknown
Ms. Heinze was great in guiding us through the 3-day ITIL Foundation training. I felt very well looked after and well prepared for the exam. She was always attentive and responded competently to our questions, problems and interests. I would always be happy to meet Ms. Heinze again as a trainer. Thank you very much!Thank you for the very good training 19.10.2021
From unknown
(Accenture Ltd.)
Training Feedback: Very good! 19.10.2021
From unknown
(Accenture Ltd.)
Evaluation 08.10.2021
From unknown
(WSP Soft)
Class Training 08.10.2021
From Daniel
Was very niceSuper accompanied and explained training 08.10.2021
By Susan MacLeman
The mix between information, i.e. content, time to discuss and ask questions, and practice with the practice tests was great. With Nina it was also obvious how much direct experience from practice she has to convey rich appropriate examples. Many thanks NinaSuper accompanied training 08.10.2021
From unknown
(Hermes Fulfilment)
Convinced in theory and practice 08.10.2021
From unknown
Nina is a great presenter and was able to convey the knowledge content easily. You could tell that she also has the practical experience to answer questions.Lisa Beck 08.10.2021
From unknown
(Hemmersbach GmbH & Co. KG)
Good training, good instructor! 24.09.2021
From unknown
In the two-day training, Nina took us along very well and taught us the basics of ITIL 4. It was never boring, the material well explained, with many examples and mnemonics, really an optimal way of know-how transfer. Thank you very much!Good training 07.09.2021
From Norman
(mod IT Ltd.)
Very professionally designed and engaging training 07.09.2021
From unknown
(mod IT Services GmbH)
very good and professional appearance anyway training 07.09.2021
From unknown
(MOD IT GMBH)
very good and professional appearance anyway training 07.09.2021
From unknown
(MOD IT GMBH)
Good training expected, very good training received 07.09.2021
From unknown
(mod IT Services GmbH)
Super trainer 01.09.2021
From unknown
The course was a lot of fun and it was really easy to follow along. Nina was extremely professional and was able to explain the content very clearly and went deeper into the topics with examples. Really great! Thanks againFeedback for an online course 01.09.2021
From unknown
(Accenture)
Thanks for the great training 27.07.2021
From Patrick albert
(Balluff GmbH)
Thanks for the great training 27.07.2021
From Patrick albert
(Balluff GmbH)
Very Positive 27.07.2021
From unknown
(Balluff GmbH)
Very good training 03.07.2021
By Benjamin Böhmer
(dainox GmbH)
Great, helpful training 02.07.2021
From unknown
Very well prepared and professional trainer. Top location in Hamburg, very good organization and hygiene measures. All in all very helpful for my job.ITIL 4 Foundation Training 29.06.2021
From unknown
(Accenture Ltd.)
Feedback post the Online ITIL training 29.06.2021
From R. Seth
I had my online training for ITIL V4 Foundation with Serview and even considering the remote restrictions, the training was very well planned, organized and taught. Good to learn and highly recommended. Thanks Serview and Nina. Looking forward to the next one.Thanks a lot!!! 29.06.2021
From unknown
(Accenture)
Entertaining and well presented 29.06.2021
By Malte Jessen
For two days, Nina gave a very good overview in a cheerful and open-minded manner. She explained ITIL without haste or length, answered all questions in detail and was friendly to all participants. It was the training I had hoped for and I feel very well prepared for my exam. Thank you very much Nina!ITIL Online 25.06.2021
From unknown
(VW)
Super friendly, very easy to understand, very good to understand 25.06.2021
From unknown
Super friendly, very easy to understand, very good to understandVery good content and professional 25.06.2021
From Sergei Bus
(Cariad SE)
Feedback on the seminar 25.06.2021
From Ronny S.
(Volkswagen)
Feedback on the seminar 25.06.2021
From Heisig
(Volkswagen AG)
unfamiliar format great implemented 22.06.2021
By Christian Wierzba
(Rhenus Assets & Services GmbH & Co. KG)
ITIL®4 Foundation Training - Virtual Live Classroom 21.06.2021
From unknown
(ITEBO Ltd.)
Very good 18.06.2021
From unknown
(Itebo Ltd.)
ITIL_FND 18.06.2021
From unknown
(Itebo Group of Companies)
Great training, ITIL is fun 18.06.2021
From unknown
(ITEBO Ltd.)
Good training, problematic translation 18.06.2021
From Gilbert Aust
(ITEBO GmbH)
Yigit Yücel 15.06.2021
From unknown
(Black IT)
Super training & trainer 15.06.2021
By Alexander Rühl
(Black IT)
Competent teaching with a high fun factor 11.06.2021
By Annette Bentfeld
(audius GmbH)
David Kreiter 01.06.2021
From unknown
On the whole very GOOD!Very friendly 01.06.2021
From unknown
(Munich public utility)
Entertaining training despite dry topic 01.06.2021
From unknown
(Munich public utility)
TOP Teacher! 28.05.2021
From unknown
(mod IT Services GmbH)
Understandable, Structured, Sympathetic 28.05.2021
By Christian Weitzel
(mod IT Services)
Absolutely top! 28.05.2021
From unknown
(mod IT Services GmbH)
Super pleasant training and great speaking voice 28.05.2021
By Kim Patrick Anhalt
(mod IT Services)
Great course and professional trainer 28.05.2021
From unknown
(MOD IT)
ITIL 4 Foundation Seminar 28.05.2021
By Frederic Albrecht
(mod IT Services GmbH)
Very pleasant voice, technical very good with many practical examples. 26.05.2021
By Stephen Dierker
(ITEBO GmbH)
Qualified online training with success 26.05.2021
By Julian Rumker
(Itebo GmbH)
Very pleasant and calm voice , very well structured presentation 26.05.2021
From unknown
(ITEBS)
Very successful online seminar 24.05.2021
From unknown
(City of Stuttgart Civil Engineering Office)
As always - Excellent! 19.05.2021
From unknown
(Kappel & Dierolf GmbH & Co. KG)
ITIL 4 (CDS) - taught in a very entertaining way 19.05.2021
By Wolfgang Balz
(Itebo GmbH)
all in all, top! 19.03.2021
From Mario
(EPOS CAT Ltd.)
Exceeded expectations - super! 12.03.2021
By Markus Steyerer
(ARZ)
Training in pandemic times 12.03.2021
By Peter Haitz
The time of the pandemic also changes the nature of training and so, although I am a "repeat offender" at Serview, this was my first virtual training. At the beginning, I had doubts whether the content would be conveyed as well in this format as in the face-to-face events. However, Nina managed to captivate me with her friendly and humorous manner at almost any time, so that there was no room for distractions. The material was well conveyed and enriched with various practical examples. The group exercises on the flipchart were a little lacking, but this is more due to the format than to Nina or the material.Training in pandemic times 12.03.2021
By Peter Haitz
The time of the pandemic also changes the nature of training and so, although I am a "repeat offender" at Serview, this was my first virtual training. At the beginning, I had doubts whether the content would be conveyed as well in this format as in the face-to-face events. However, Nina managed to captivate me with her friendly and humorous manner at almost any time, so that there was no room for distractions. The material was well conveyed and enriched with various practical examples. The group exercises on the flipchart were a little lacking, but this is more due to the format than to Nina or the material.Very good training! 02.03.2021
From Jonas Justi
(Nuremberg Hospital)
very pleasant and focused training 19.02.2021
From unknown
(Greentube)
Very effective trainer, documents very much in need of improvement. 11.02.2021
By Ulf Petersen
(COMLINE]
Supplement 11.02.2021
By Ulf Petersen
(COMLINE]
Top Training 12.01.2021
From unknown
(Foreign Office)
Excellent training! 09.01.2021
From Yasmin Satian
An extremely successful training, which Nina knew how to organize very competently, with a lot of commitment, entertaining and sympathetic. As a participant, you always felt picked up and excellently prepared for the content. Many thanks for that! This was certainly not my last training with Serview!Training meets all expectations 05.01.2021
From unknown
Nina taught us the ITIL knowledge very well with joy, friendliness and patience and thus prepared us optimally for the subsequent exam. I am very happy to have decided on a VLC. At first I had considered just having the documents sent to me. Many thanks & gladly see you soon, until the next training. Many greetings, Sandra FaustEvaluation for the ITIL 4 Foundation Seminar on November 16 and 17 11.12.2020
From unknown
(T-Systems International GmbH)
Very good and detailed teaching of the material 04.12.2020
From unknown
(T-Systems)
Always a pleasure..... 04.12.2020
From unknown
(T-Systems International GMBH)
Simply TOP trainer 04.12.2020
By Andreas Haddad
(T-Systems GmbH)
Very much material in 2 days very well explained. 04.12.2020
From unknown
(T-Systems)
Very much material in 2 days very well explained. 04.12.2020
From unknown
(T-Systems)
ITIL® 4 Foundation Online Serview 04.12.2020
By Wolfgang Obenhuber
(T-Systems GmbH)
ITIL 4 Foundation Training 03./04.12.2020 04.12.2020
From unknown
(T-Systems Internatioanl GmbH)
manfred brühmüller 04.12.2020
From Brühmüller
(T-Systems International GmbH)
ITIL 4 Foundation Digital Classroom 01.12.2020
From unknown
(Edeka)
Super training! 13.11.2020
From Stéphanie Clément
(BITBW)
Interesting overview 13.11.2020
From unknown
(BITBW)
Supertop 10.11.2020
From unknown
(SoftwareONE AG)
Super trainer! 10.11.2020
From unknown
(SoftwareOne AG)
Great training 10.11.2020
From Antonio Müller
(SoftwareONE AG)
Super training despite R 10.11.2020
From unknown
(SoftwareONE]
Very good training 10.11.2020
From unknown
(SoftwareOne Germany )
Well structured, good pace and competent trainer. 30.10.2020
From unknown
The pace was pleasant and so was the comprehensibility of the content. Gladly again!Top in terms of didactics and content 30.10.2020
From unknown
(German Society for International Cooperation (GIZ) GmbH)
Very good despite virtual training 16.10.2020
From unknown
(Compugroup Medical)
See good training 06.10.2020
From unknown
(cube IT)
Very good training! 06.10.2020
By Mariam Barakat
(AOK NorthWest)
Virtual training is highly recommended! 06.10.2020
By Martin Kirsch
(Continental AG)
A successful training 06.10.2020
By Jens Niedrich
(Mindcurv)
Feel-good atmosphere and concentrated knowledge 01.10.2020
By Malik Thien
(Itebo GmbH)
Pleasant course: beautifully presented and animated 01.10.2020
From unknown
(Itebo)
A.Farmer 01.10.2020
From unknown
(Itebo Ltd.)
Great ITIL training 01.10.2020
From unknown
(ITEBO Ltd.)
Super training. Thanks to Nina! 01.10.2020
From unknown
(ITEBO]
Very great training, very competent trainer :) 18.09.2020
By Natalie Ragger
(SoftwareONE)
I was very satisfied 18.09.2020
From Patrick
(Hottenrott]
Very entertaining and great training 18.09.2020
From unknown
(SoftwareONE )
Goal-oriented and inspiring 18.09.2020
By Mathias Neubauer
(SoftwareONE Germany GmbH)
Training ITIL 4 DSV 19.08.2020
From unknown
Super training, lots of information and examples for better understanding; content, didactically very well prepared knowledge, super conveyed by the trainer. I would book again at any time.One of my most enjoyable workouts 14.08.2020
From unknown
(EAT European Air Transport Leipzig GmbH)
highly recommended 14.08.2020
By Kimberley Schreiter
(Rewe Group)
Very satisfied with everything 04.08.2020
From unknown
Very satisfied with everything. Would recommend to my colleagues and book again.Everything super 04.08.2020
From unknown
Was very pleasant, super explanation, pleasant pace and very qualified. Time taken for all questions. Thumbs up! With kind regardsEvaluation training 04.08.2020
From Jan Weise
(City of Wunstorf)
A good concept all round 04.08.2020
From Oldendorf
(City of Wunstorf)
Round overall concept and very congenial training atmosphere 04.08.2020
From unknown
(Kappel & Dierolf GmbH & Co. KG)
Understandable, simple and interesting 04.08.2020
From unknown
(TenneT TSO GmbH)
Top 21.07.2020
From unknown
Top trainer, very pleasant voice and deep knowledge for persistent follow-up questions.Very pleasant training 21.07.2020
From unknown
Pleasant Foundation training, I feel well prepared for the exam. Thank you for this!Very good and structured training 21.07.2020
From unknown
(Capgemini)
Well prepared and presented 21.07.2020
From Navid
(Capgemini)
Really good training! 17.07.2020
By Florian Hoffmeyer
(KPMG)
Super good trainers>( 17.07.2020
From Ziyun Wu
(KPMG)
Super pleasant insight into the ITIL 4 Foundation 17.07.2020
From unknown
(KPMG )
Very professional and competent 17.07.2020
From unknown
(KPMG )
Great training very informative and good balance between theory and practice 17.07.2020
From unknown
(KPMG)
Very structured and purposeful 10.07.2020
From Moritz
I found the training overall very pleasant. Nina led through the content in a structured and goal-oriented manner. The eloquent rhetoric was very memorable. Now and then I find the slides not yet very mature, sometimes even a bit misleading. The syntactic and semantic elaboration in the workbook also has some room for improvement. I am looking forward to the next training - it was a lot of fun! Thanks a lot Nina! :-)Recommendation for Nina Heinz 10.07.2020
From Russ Frantz
(Anschutz Entertainment Group)
Successful training 22.06.2020
From unknown
(DCON Software & Service AG)
Super Training! 16.06.2020
From unknown
(DCON]
Very informative! 05.06.2020
From unknown
(Generali Germany Informatics Services)
Nice and informative training 05.06.2020
From unknown
(Generali Informatik Services GmbH)
held well and practical 19.05.2020
From unknown
(Paian IT Solutions Ltd.)
I am very satisfied 19.05.2020
From unknown
(IPG Ltd.)
Very good mediation / VLC works well 19.05.2020
From unknown
(Panasonic)
Very good online event 05.05.2020
From unknown
(TransnetBW GmbH)
Relaxed and competent training 05.05.2020
From unknown
(TransnetBW GmbH)
1A Training 05.05.2020
By Stephanie Kern
(TransnetBW GmbH)
Very informative 17.04.2020
From unknown
I was able to learn and take away a lot of new things. The questions were answered very well.Very great training 17.04.2020
From unknown
Very great training, with a very competent trainer. It was very useful for me, because in addition to the workbook, the trainer also gave me many examples. I can only recommend it.Super course, very well and pictorially presented 17.04.2020
From Fiorenza, Christian
(Dr. Güldener Optica GmbH Group of Companies)
Very good introduction to the topic, great trainer! 17.04.2020
By Roger Blummer
(Optica Abrechnungszentrum Dr. Güldener GmbH)
A lot of information - very well explained and enriched with examples, always open for questions. 17.04.2020
From unknown
(Villeroy & Boch)
Ingenious 12.03.2020
From Emre
The trainers were very competent and adapted to the situation of each participant individually.