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  3. ITIL 4
  4. ITIL 4 Practice Manager Training Monitor, Support & Fulfil

ITIL® 4 Practice Manager Training
Monitor, Support & Fulfil

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)
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  • Classroom training
  • Virtual Classroom training
  • E-Learning

Classroom training

You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.

from 1.740,00 EUR

p.p. plus VAT.

+ Learner Package 529,00 EUR
p.p. plus VAT.

Content Learner-Package

  • SERVIEW training material (printed)
  • Examination
  • Official PeopleCert companion book (digital)
  • Official PeopleCert training documents (digital)
Period
Time zone / language
Location
Price (net)
Guarantee
Wed, March 18, 2026
- Fri, March 20, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wed, April 08, 2026
- Fri, April 10, 2026

Central European Time
DE

Hamburg
Hamburg: We will announce the exact address about 14 days before the training.

 Hamburg
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote
Wed, April 08, 2026
- Fri, April 10, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wed, April 22, 2026
- Fri, April 24, 2026

Central European Time
DE

Hamburg
Hamburg: We will announce the exact address about 14 days before the training.

 Hamburg
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote
Wed., June 24, 2026
- Fri, June 26, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wed, July 15, 2026
- Fri, July 17, 2026

Central European Time
DE

Hamburg
Hamburg: We will announce the exact address about 14 days before the training.

 Hamburg
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote
Wed, August 05, 2026
- Fri, August 07, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wednesday, September 09, 2026
- Fri, September 11, 2026

Central European Time
DE

Hamburg
Hamburg: We will announce the exact address about 14 days before the training.

 Hamburg
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR
 

This appointment is not directly bookable. But you can make a request.

Create instant quote
Wednesday, September 16, 2026
- Fri, September 18, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wednesday, November 11, 2026
- Fri, November 13, 2026

Central European Time
DE

SERVIEW_ECB-Thumbnail
Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
1.845,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
x

Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the ITIL Practice Manager training.

Contents of the Practice Manager (MSF)

Not only will you internalize the purpose and key concepts of each of these practices, but you will also delve deeply into related activities and success factors. As a result, you will understand how to cleverly integrate the five practices into your organization's value streams, enabling smooth service management with ITIL.

You will experience all training content using practical examples and memorable images, conveyed by an energetic SERVIEW trainer. In this ITIL 4 Practice Manager training, you will focus entirely on the practical application possibilities of ITIL.

All ITIL 4 Practice Manager trainings are accredited by the Official Accreditor of ITIL 4. This guarantees that you will be taught all the crucial content of the combined module "Monitor, Support & Fulfil". You will take the final combined online exam for all five practices on a date of your choice. Thus, thanks to this one combined exam, you only need the ITIL certification from the topic module "Create, Deliver & Support" to achieve your status as ITIL 4 Practice Manager.

Book our efficient ITIL combination training "Monitor, Support & Fulfil" now instead of five individual practice trainings - and save a lot of effort, time and money on your way to becoming a practice manager!

Classroom training

You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.

Virtual classroom training

Would you like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®? Please note that our live online training courses can be held in a hybrid format. This means that you may participate as a live online participant together with classroom participants in the same training course. This combination allows for an even more diverse learning experience and exchange between different groups of participants. Would you like to find out more about what makes our hybrid training courses special? You can find more information here.

from 1.740,00 EUR

p.p. plus VAT.

+ Learner Package 529,00 EUR
p.p. plus VAT.

Content Learner-Package

  • SERVIEW training material (digital)
  • Exam (online)
  • Official PeopleCert companion book (digital)
  • Official PeopleCert training documents (digital)
Period
Time zone / language
Location
Price (net)
Guarantee
Wed, March 18, 2026
- Fri, March 20, 2026

Central European Time
DE

Fotolia
Virtual Classroom

 Virtual Classroom Europe
1.890,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wed, April 08, 2026
- Fri, April 10, 2026

Central European Time
DE

Fotolia
Virtual Classroom

 Virtual Classroom Europe
1.890,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wed., May 27, 2026
- Fri, May 29, 2026

Central European Time
DE

Fotolia
Virtual Classroom

 Virtual Classroom Europe
1.890,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wed., June 24, 2026
- Fri, June 26, 2026

Central European Time
DE

Fotolia
Virtual Classroom

 Virtual Classroom Europe
1.890,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wed, August 05, 2026
- Fri, August 07, 2026

Central European Time
DE

Fotolia
Virtual Classroom

 Virtual Classroom Europe
1.890,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wednesday, September 16, 2026
- Fri, September 18, 2026

Central European Time
DE

Fotolia
Virtual Classroom

 Virtual Classroom Europe
1.890,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wednesday, November 11, 2026
- Fri, November 13, 2026

Central European Time
DE

Fotolia
Virtual Classroom

 Virtual Classroom Europe
1.890,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
Wednesday, December 16, 2026
- Fri, December 18, 2026

Central European Time
DE

Fotolia
Virtual Classroom

 Virtual Classroom Europe
1.890,00 EUR Limited-time offer1.740,00 EUR
plus learner package:
529,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
x

Methodology Virtual Classroom

SERVIEW Live Online Training lets you expand your horizons no matter where you are! You get all the benefits of classroom training from the comfort of your home or office. All you need is a workstation with a stable Internet connection, a headset and a webcam. Before the training begins, you will receive all the important training materials from us.

In the live online training, an experienced SERVIEW trainer guides you through all training content of the ITIL 4 Practice Manager training. The interactive learning platform allows you to ask questions, discuss and give feedback live - just like in a real seminar room with the trainer and other training participants. This allows you to complete your training effectively, with fun and maximum success, without leaving your home computer.

An overview of the technical requirements for live online training can be found here.

Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the ITIL Practice Manager training.

E-Learning

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 995,00 EUR

p.p. plus VAT.

Includes learner package

  • Exam (online)
  • Official PeopleCert companion book (digital)
  • Official PeopleCert training documents (digital)
Period
Time zone / language
Location
Price (net)
Guarantee
E-Learning

EN

E-Learning SERVIEW
E-Learning (English)

 E-Learning
1.095,00 EUR Limited-time offer995,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote
x

Methodology e-learning

Maximum flexibility with the official e-learning from the rights holder PeopleCert! You can start, pause or resume the training whenever it suits you - on a device of your choice. The online course materials and training modules include multimedia elements, interactive quizzes and engaging activities that make learning more enjoyable and effective. All available on desktop and mobile. In addition to quizzes and other knowledge review activities, our learning checklists help you to test your understanding and identify areas for improvement. Delivered through the Canvas Learning Management System (LMS), official eLearning revolutionizes your learning experience.

Agenda

You will receive 365 days' access to the official PeopleCert learning platform. During this period, you can complete the training according to your personal schedule.

 

Live Demo

You want to see our e-learning offering in action? Then see for yourself!

Live Demo Button English E-Learning

Your advantages

  • 8-10 hour content
  • Mouth-friendly learning modules
  • Interactive & engaging content
  • Self-directed learning
  • Learn at your own pace
  • In-depth case studies
  • Progress tracking in real time
  • Structured learning checklist
  • Embedded ITIL Glossary

 

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Requirements

Prerequisite for this ITIL Practice Manager training is the successful completion of ITIL v3 or 4 Foundation.

Exam details

Duration90 minutes  
Format60 multiple-choice questions with 4 answer options each
More infoTo pass the exam, you must score 39 points (65%). The maximum score is 60 (100%). No aids are allowed. 
Exam languagesGerman or English
Testing InstitutePeopleCert
Examination acceptance You take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training.
You will receive a voucher from us that is valid for 12 months.
All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines

What is ... ? We explain!

Find out, simply explained, what is behind the frameworks, methods and standards:

 

Are you familiar with our classroom training courses?

We also offer all ITIL training courses in the following cities, e-learning,
blended learning or as a Virtual Classroom as a virtual classroom.

 

All ITIL training courses at a glance

Ready for ITIL 4 certification? These sample exams will get you ready!

Your way to ITIL certification

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