Reviews for the SERVIEW ITIL Course® 4 Strategic Leader Compact (DITS & DPI)

Real Customer Reviews and Experiences with ITIL Training® 4 Strategic Leader Compact (DITS & DPI) by SERVIEW. Reviews on the quality of instruction, the relevance of the content, the trainer, and the workshop facilities.


Here is an overview of customer reviews for all ITIL 4 training courses at SERVIEW

4.7 von 5 Sternen3 Trainingsbewertungen

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Rated 4.6666666666667/5 based on 3 customer reviews


Good

March 21, 2025 |

Excellent instructor, good examples. Practical. Just one thing about the workbook: it should be in color!


Training: ITIL 4 (SL) Leader Compact (DITS & DPI) In-Person Training
Trainer: Radu Gheorghiu

Rated 4.6666666666667/5 based on 3 customer reviews


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March 21, 2025 |

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Training: ITIL 4 (SL) Leader Compact (DITS & DPI) In-Person Training
Trainer: Radu Gheorghiu

Rated 4.6666666666667/5 based on 3 customer reviews


Great event

January 30, 2022 |

The DITS, as a hybrid event, was great and a lot of fun. The assignments, in particular, lightened the mood and helped reinforce what we learned through hands-on practice. It was great that Marcus always had real-world examples for many topics, such as how things were done exactly that way at Company X or Y. I’d love to see this expanded with more practical examples, or perhaps include an exercise where participants are asked to name examples from the market where companies took a certain approach or chose a particular strategy. I have a few suggestions for improvement: - Audio: The trainer was generally easy to hear, but there were spots in the room where the camera couldn’t pick up his voice clearly. This comes through very quietly during remote sessions, requiring participants to stay highly focused (which is necessary anyway, since video calls demand increasing attention, as does the topic itself (DITS)). One suggestion would be for the trainer to wear a lapel microphone; this would ensure consistent audio quality and make it easier for participants to stay engaged. - Data exchange for assignments: A platform where participants can complete and edit their assignments simultaneously would be helpful here—and one where the trainer can view and process them directly. Sharing data via email, screenshots, etc., is cumbersome. - Highlighting PDFs: Unfortunately, not all PDFs can be edited to allow highlighting. The case studies, for example, could not be highlighted. It would be particularly helpful in an online training course if participants could freely edit and save all provided documents without restriction.


Training: ITIL 4 (SL) Leader Compact (DITS & DPI) Virtual Classroom
Instructor: Marcus Wagner