ITIL® 4 Strategic Leader
compact (DITS & DPI)
You want to align the services of your organization profitably? Become an ITIL 4 Strategic Leader - efficiently and compactly in just a few days!
This high-energy course combines the two ITIL 4 modules "Digital & IT Strategy" (DITS) and "Direct, Plan & Improve" (DPI) into an intensive compact training course. Whether risk management, targeted planning or the development of digital strategies: Here you will learn everything you need as a strategic leader for results-oriented service management.
To ensure the best possible memorization of the content, you will learn the course material in a lively manner using the SERVIEW Workbook Principle® from one of our certified trainers. Extensive practical examples and interactive group exercises are used. This way you become active yourself! Here you will experience hands-on how a strategic leader masters the challenges of digital transformation, supports the introduction of new technologies and promotes the continuous improvement of services.
SERVIEW is the only PeopleCert accredited training organization with platinum status in the DACH region.
During the training, you will optimally prepare for the two official exams for the modules "Direct, Plan & Improve" and "Digital & IT Strategy". Since this SERVIEW compact training is officially accredited by the Official Accreditor of ITIL 4 (AXELOS), you are guaranteed to learn all the critical exam content. By passing both exams, you will earn the ITIL 4 Strategic Leader certification. This means you are perfectly equipped to face all strategic challenges of service management with courage!
2.995,00 EUR
p.p. plus VAT.
+ examination fee
710,00 EUR
p.p. plus VAT.
+ Education package
100,00 EUR
p.p. plus VAT.
+ Original e-book
120,00 EUR
p.p. plus VAT.
Show price in USD
- Fri, December 08, 2023
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
710,00 EUR
- Fri, January 26, 2024
Central European Time
Cologne: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, January 26, 2024
Central European Time
Düsseldorf: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, January 26, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
718,00 EUR
- Fri, January 26, 2024
Central European Time
Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
718,00 EUR
- Fri, February 02, 2024
Central European Time
Berlin: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, February 02, 2024
Central European Time
Leipzig: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, February 02, 2024
Central European Time
Dresden: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, February 02, 2024
Central European Time
Hamburg: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, February 09, 2024
Central European Time
Stuttgart: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, a reference book, two official digital reference books(DPI & DITS) and ITIL posters. Notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package.
All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.
2.745,00 EUR
p.p. plus VAT.
+ examination fee
710,00 EUR
p.p. plus VAT.
+ Education package
100,00 EUR
p.p. plus VAT.
+ Original e-book
120,00 EUR
p.p. plus VAT.
Show price in USD
- Fri, December 08, 2023
Central European Time
Live Online
plus examination fee:
710,00 EUR
- Fri, January 26, 2024
Central European Time
Live Online
plus examination fee:
718,00 EUR
- Fri, January 26, 2024
Central European Time
Live Online
plus examination fee:
718,00 EUR
- Fri, March 01, 2024
Central European Time
Live Online
plus examination fee:
718,00 EUR
- Fri, March 01, 2024
Central Standard Time
Live Online United States
plus examination fee:
718,00 EUR
- Fri, March 22, 2024
Central European Time
Live Online
plus examination fee:
718,00 EUR
- Fri, April 12, 2024
Central European Time
Live Online
plus examination fee:
718,00 EUR
- Fri, April 19, 2024
Central European Time
Live Online
plus examination fee:
718,00 EUR
- Fri, June 07, 2024
Central European Time
Live Online
plus examination fee:
718,00 EUR
- Fri, June 14, 2024
Central Standard Time
Live Online United States
plus examination fee:
718,00 EUR
Methodology Live Online
You have a workstation with internet connection, a webcam and a headset? Wonderful - that's all you need to take part in this live training! In this energetic online training, you have all the options open to you that on-site training would also offer. Whether group discussion, interactive exercises or small practical simulations, the live online training makes it possible.
You work through all the content live with one of our certified trainers. You can ask questions and exchange ideas with other participants at any time. You will receive all training materials as well as helpful literature by e-mail before the training. Of course, our innovative SERVIEW Workbook will also be used here. This is how learning success is achieved through fun, individual support and a high level of practical relevance - it doesn't get any better than this!
Agenda
The five-day training starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.
In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and two official reference books(DPI & DITS).
The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.
2.210,00 EUR
p.p. plus VAT.
+ examination fee
710,00 EUR
p.p. plus VAT.
+ Education package
50,00 EUR
p.p. plus VAT.
+ Original e-book
120,00 EUR
p.p. plus VAT.
Show price in USD
- Wed, December 06, 2023
Central European Time
Blended learning
Online
61352 Live Online
plus examination fee:
710,00 EUR
Blended learning
In blended learning training, you learn unconditionally for your success: the training combines a live course with one of our experienced trainers with a powerful e-learning offering.
First, you experience all contents of the DPI topic module for up to 365 days in dynamic self-study. Here you get a comprehensive introduction to all ITIL topics around "Direct, Plan & Improve" using animated explanations and practical examples. You also receive flexible access to our digital learning platform on the device of your choice via an Internet connection.
Afterwards, you will take part in the live training on the "Digital & IT Strategy" module. Here you will gain new knowledge in direct exchange with the trainer and other participants. You can report, discuss and ask questions as if you were together in a real seminar room. The innovative SERVIEW Workbook principle also comes into play here.® to guarantee fun learning and the ideal training pace.
To participate in the ITIL Strategic Leader training in blended learning format, all you need is a workstation with a stable Internet connection, a headset and a webcam. Before you start your training, you will receive the required literature, the SERVIEW Workbook and all necessary training materials by e-mail. Book now and give your career the decisive boost!
Agenda
- Direct, Plan & Improve" E-Learning
- Live training on the "Digital & IT Strategy" module
You will receive the link to the e-learning promptly after the booking confirmation by mail.
The live training starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Your advantages
- Live training with real trainer online
- 365 days access to the SERVIEW Digital Academy
- Training according to the SERVIEW Workbook Principle®.
- Digital training materials
- No travel time and costs
- Location-independent
- Online exam on a date of your choice
Requirements
This training builds on ITIL 4 Foundation, which you must have successfully completed beforehand.
Exam details
| Duration | DPI: 90 minutes Digital & IT Strategy: 60 minutes You will take both online exams after the training on a date of your choice. |
| Questions | DPI: 40 multiple-choice questions, each with 4 answer choices, of which only one is correct Digital & IT Strategy: 30 multiple-choice questions, each with 4 answer choices, of which only one is correct |
| More info | DPI: To pass the exam, you must score 28 points (70%). The maximum score is 40 (100%). No aids are allowed. Digital & IT Strategy: To pass the exam, you must achieve 21 points (70 %). The maximum score is 30 (100%). No aids are allowed. |
| Exam languages | DPI: German or English Digital & IT Strategy: German or English |
| Testing Institute | PeopleCert |
| Technical requirements | All details about the online exam can be found here: Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac |
This is who we are: The SERVIEW trainers introduce themselves
Discover the creative minds behind SERVIEW! Our unique team of trainers consists of highly motivated professionals from a wide range of disciplines, ready to share their knowledge and expertise with you. With us, qualification and passion come together - the perfect combination to inspire you and take you further!
Trainings by cities
All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.
See for yourself: SERVIEW Advantages
Term guarantee
100% secure
Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!
SERVIEW
Exam insurance
Secure framework for your exam taking and free exam retake in case of failure.
Maximum flexibility:
SERVIEW training formats
Our trainings are available in a wide variety of formats - there is something for every type of learner!
