ITIL® 4 Strategic Leader
Compact training (DITS & DPI)
Do you want to align your organization's services profitably? Become an ITIL 4 Strategic Leader - efficiently and compactly in just a few days!
This high-energy course combines the two ITIL 4 modules "Digital & IT Strategy" (DITS) and "Direct, Plan & Improve" (DPI) into an intensive compact training course. Whether risk management, targeted planning or the development of digital strategies: Here you will learn everything you need as a strategic leader for results-oriented service management.
During the course, you will be optimally prepared for the two official exams for the "Direct, Plan & Improve" and "Digital & IT Strategy" modules. As this SERVIEW compact training course is officially accredited by the Official Accreditor of ITIL 4 (PeopleCert), you are guaranteed to learn all the key exam content. By passing both exams, you will receive the ITIL 4 Strategic Leader certification. You will be perfectly equipped to face all the strategic challenges of service management with courage!
Classroom training
You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.
from 1.990,00 EUR
p.p. plus VAT.
+ examination fee
718,00 EUR
p.p. plus VAT.
+ Education package
138,00 EUR
p.p. plus VAT.
+ original e-book
138,00 EUR
p.p. plus VAT.
Central European Time
No suitable date? If there are 4 to 6 interested parties, we will be happy to organize a new date. Enter your name in the list of interested parties without obligation.
plus Learner-Package:
994,00 EUR
- Fri, May 16, 2025
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, June 27, 2025
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, August 22, 2025
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, September 19, 2025
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, November 14, 2025
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, February 13, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, April 24, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, July 17, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, October 23, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, a reference book, two official digital reference books(DPI & DITS) and ITIL posters. Notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package.
All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.
Virtual classroom training
Would you like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®? Please note that our live online training courses can be held in a hybrid format. This means that you may participate as a live online participant together with classroom participants in the same training course. This combination allows for an even more diverse learning experience and exchange between different groups of participants. Would you like to find out more about what makes our hybrid training courses special? You can find more information here.
from 1.990,00 EUR
p.p. plus VAT.
+ examination fee
718,00 EUR
p.p. plus VAT.
+ Education package
138,00 EUR
p.p. plus VAT.
+ original e-book
138,00 EUR
p.p. plus VAT.
Central European Time
No suitable date? If there are 4 to 6 interested parties, we will be happy to organize a new date. Enter your name in the list of interested parties without obligation.
plus Learner-Package:
994,00 EUR
- Fri, May 16, 2025
Central European Time
Virtual Classroom
plus Learner-Package:
994,00 EUR
- Fri, June 27, 2025
Central European Time
Virtual Classroom
plus Learner-Package:
994,00 EUR
- Fri, August 22, 2025
Central European Time
Virtual Classroom
plus Learner-Package:
994,00 EUR
- Fri, September 19, 2025
Central European Time
Virtual Classroom
plus Learner-Package:
994,00 EUR
- Fri, November 14, 2025
Central European Time
Virtual Classroom
plus Learner-Package:
994,00 EUR
- Fri, February 13, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, April 24, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, July 17, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
- Fri, October 23, 2026
Central European Time
Frankfurt: SERVIEW Education Center & Hotel
Gartenstrasse 23
61352 Bad Homburg
plus Learner-Package:
994,00 EUR
Methodology Virtual Classroom
You have a workstation with internet connection, a webcam and a headset? Wonderful - that's all you need to take part in this live training! In this energetic online training, you have all the options open to you that on-site training would also offer. Whether group discussion, interactive exercises or small practical simulations, the live online training makes it possible.
You work through all the content live with one of our certified trainers. You can ask questions and exchange ideas with other participants at any time. You will receive all training materials as well as helpful literature by e-mail before the training. Of course, our innovative SERVIEW Workbook will also be used here. This is how learning success is achieved through fun, individual support and a high level of practical relevance - it doesn't get any better than this!
Agenda
The five-day training starts at 9:00 am and ends at 5:00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.
In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and two official reference books(DPI & DITS).
The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.
E-Learning
You would like to prepare for your upcoming certification at your own pace using the official learning platform.
from 1.390,00 EUR
p.p. plus VAT.
+ examination fee
718,00 EUR
p.p. plus VAT.
+ Education package
138,00 EUR
p.p. plus VAT.
+ original e-book
138,00 EUR
p.p. plus VAT.
Methodology e-learning
Maximum flexibility with the official e-learning from the rights holder PeopleCert! You can start, pause or resume the training whenever it suits you - on a device of your choice. The online course materials and training modules include multimedia elements, interactive quizzes and engaging activities that make learning more enjoyable and effective. All available on desktop and mobile. In addition to quizzes and other knowledge review activities, our learning checklists help you to test your understanding and identify areas for improvement. Delivered through the Canvas Learning Management System (LMS), official eLearning revolutionizes your learning experience.
Agenda
You will receive 365 days' access to the official PeopleCert learning platform. During this period, you can complete the training according to your personal schedule.
Live Demo
You want to see our e-learning offering in action? Then see for yourself!
Your advantages
- 16-20 hour content
- Mouth-friendly learning modules
- Interactive & engaging content
- Self-directed learning
- Learn at your own pace
- In-depth case studies
- Progress tracking in real time
- Structured learning checklist
- Embedded ITIL Glossary
Requirements
Prerequisite for this ITIL Practice Manager training is the successful completion of ITIL v3 or 4 Foundation.
Exam details
| Duration | DPI: 90 minutes Digital & IT Strategy: 60 minutes |
| Questions | DPI: 40 multiple-choice questions, each with 4 answer choices, of which only one is correct Digital & IT Strategy: 30 multiple-choice questions, each with 4 answer choices, of which only one is correct |
| More info | DPI: To pass the exam, you must score 28 points (70%). The maximum score is 40 (100%). No aids are allowed. Digital & IT Strategy: To pass the exam, you must achieve 21 points (70 %). The maximum score is 30 (100%). No aids are allowed. |
| Exam languages | DPI: German or English Digital & IT Strategy: German or English |
| Testing Institute | PeopleCert |
| Examination acceptance | You take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training. You will receive a voucher from us that is valid for 12 months. All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines |
Ready for your ITIL 4 Foundation certification?
Our sample exams will help you to pass safely and confidently!
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See for yourself: SERVIEW Advantages
Term guarantee
100% secure
Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!
SERVIEW
Exam insurance
Secure framework for your exam taking and free exam retake in case of failure.
Maximum flexibility:
SERVIEW training formats
Our trainings are available in a wide variety of formats - there is something for every type of learner!
