ITIL® 4 Practice Manager
Compact training (Foundation & MSF)

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Classroom training

You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.

from 2.490,00 EUR

p.p. plus VAT.

+ examination fee 628,00 EUR
p.p. plus VAT.

+ Education package 138,00 EUR
p.p. plus VAT.

+ original e-book 138,00 EUR
p.p. plus VAT.



Period
Time zone / language
Location
Price (net)
Guarantee

Mon, June 02, 2025
- Fri, June 06, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, July 14, 2025
- Fri, July 18, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, September 01, 2025
- Fri, September 05, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, October 06, 2025
- Fri., October 10, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, November 17, 2025
- Fri, November 21, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Contents of the ITIL Practice Manager combined training course

In ITIL 4 Foundation, you will master the basics of IT service management in an exceptionally practical way. From the basic ITIL principles to preparation for the official exam, you will experience the entire training course using an interactive and example-oriented teaching approach. Our certified ITIL 4 Foundation trainer will teach you all the content in a constant exchange using memorable examples.

In the ITIL 4 Practice Manager Training "Monitor, Support & Fulfil", you will delve into five of the most well-known ITIL practices and learn how to use them successfully in your organization:

  • Service Desk
  • Incident Management
  • Problem management
  • Service Request Management
  • Monitoring & Event Management

To do this, you will engage in detail with the activities, key concepts and success factors of the Practices and internalize how you can profitably integrate them into your company's value streams.

All training content is taught to you using practical examples. As the training is accredited by the Official Accreditor of ITIL 4, you will be taught all the crucial content. You can take the final combined online exam for the Foundation and another combined exam for all five practices of the advanced module on a date of your choice. This way, you only need the ITIL certification from the topic module "Create, Deliver & Support" to achieve your status as an ITIL 4 Practice Manager.

Book our efficient ITIL compact training now and save a lot of effort, time and money on your way to becoming a Practice Manager! Learn hands-on, efficiently and successfully with our experienced trainer and gain the knowledge and certification you need for your career. Register today and start your journey through the world of IT service management!

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, a reference guide, the official digital reference book, and a poster. A notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package. All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training course - a German training course means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.

Virtual classroom training

Would you like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®? Please note that our live online training courses can be held in a hybrid format. This means that you may participate as a live online participant together with classroom participants in the same training course. This combination allows for an even more diverse learning experience and exchange between different groups of participants. Would you like to find out more about what makes our hybrid training courses special? You can find more information here.

from 2.490,00 EUR

p.p. plus VAT.

+ examination fee 628,00 EUR
p.p. plus VAT.

+ Education package 138,00 EUR
p.p. plus VAT.

+ original e-book 138,00 EUR
p.p. plus VAT.



Period
Time zone / language
Location
Price (net)
Guarantee

Mon, June 02, 2025
- Fri, June 06, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, July 14, 2025
- Fri, July 18, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, September 01, 2025
- Fri, September 05, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, October 06, 2025
- Fri., October 10, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, November 17, 2025
- Fri, November 21, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.740,00 EUR Limited offer 2.490,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Methodology Virtual Classroom

Immerse yourself in the world of real training with SERVIEW Live Online Training! From the comfort of your own workstation, you can experience the benefits of classroom training online with a stable Internet connection, your webcam and your headset. Our energetic trainers teach you all relevant content in a dynamic dialog, where you can ask questions and exchange ideas with other participants at any time.

Thanks to our modern learning platform and pre-sent learning materials, your online training at SERVIEW becomes a whole new learning experience full of efficiency and fun. Don't miss this innovative professional development opportunity that makes you feel like you're actually in the seminar room! Sign up today and experience SERVIEW live online training in action!

Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.

In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and the official reference book.

The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.

Exam-Prep

You would like to prepare for your certification independently using the official training documents and sample exams.

390,00 EUR

p.p. plus VAT.

+ examination fee 628,00 EUR
p.p. plus VAT.

+ Education package 138,00 EUR
p.p. plus VAT.

+ original e-book 138,00 EUR
p.p. plus VAT.



Period
Time zone / language
Location
Price (net)
Guarantee

Exam Prep

DE

Online proctoring

Online proctoring
390,00 EUR
plus Learner-Package:
904,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Requirements

There are no prerequisites for this compact training.

Exam details

DurationFoundation: 60 minutes
MSF: 90 minutes.
FormatFoundation: 40 multiple-choice questions
MSF: 60 multiple-choice questions with 4 possible answers each.
More infoFoundation: To pass the exam, you must score 26 points (65%).
The maximum score is 40 (100%).
No aids are allowed and it is not a scenario-based exam.

MSF: To pass the exam, you must score 39 points (65%). The maximum score is 60 (100%). No aids are allowed. 
Exam languagesGerman or English
Testing InstitutePeopleCert
Examination acceptanceYou take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training.
You will receive a voucher from us that is valid for 12 months.
All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines

Ready for your ITIL 4 Foundation certification?

Our sample exams will help you to pass safely and confidently!

Download the ITIL 4 sample exams for free

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Term guarantee
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Secure framework for your exam taking and free exam retake in case of failure.

Maximum flexibility:
SERVIEW training formats

Our trainings are available in a wide variety of formats - there is something for every type of learner!