ITIL^® 4 Practice Manager
Compact (Foundation & MSF)

In ITIL 4 Foundation, you'll master the fundamentals of IT service management in an exceptionally hands-on way. From the basic ITIL principles to preparation for the official exam, you will experience the entire training course according to our groundbreaking SERVIEW Workbook Principle®. Our certified ITIL 4 Foundation trainer teaches you all the content in a constant exchange using memorable examples.

In the ITIL 4 Practice Manager Training "Monitor, Support & Fulfil", you will delve into five of the most well-known ITIL practices and learn how to use them successfully in your organization:

• Service Desk
• Incident Management
• Problem management
• Service Request Management
• Monitoring & Event Management

To do this, you will engage in detail with the activities, key concepts and success factors of the Practices and internalize how you can profitably integrate them into your company's value streams.

All training content is taught to you using practical examples. As the training is accredited by the Official Accreditor of ITIL 4, you will be taught all the crucial content. You can take the final combined online exam for the Foundation and another combined exam for all five practices of the advanced module on a date of your choice. This way, you only need the ITIL certification from the topic module "Create, Deliver & Support" to achieve your status as an ITIL 4 Practice Manager.

Book our efficient ITIL compact training now and save a lot of effort, time and money on your way to becoming a Practice Manager! Learn hands-on, efficiently and successfully with our experienced trainer and gain the knowledge and certification you need for your career. Register today and start your journey through the world of IT service management!

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the subject, a reference guide, the official digital reference book, and a poster. A notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package. All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training course - a German training course means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.