Do you want to understand the role of IT and digitally supported services in terms of sustainability? Do you want to set up your services in an ecologically and economically responsible way? Then this three-day ITIL 4 Sustainability in Digital & IT training is the right choice for you!

Cutting-edge and pioneering for the future, this ITIL 4 Specialist course is for anyone who wants to integrate the principles of sustainability into their products and services. Using practical examples and fundamental principles, you will learn how your organization creates value by creating sustainable digital products and services. You will also internalize techniques for effectively addressing VUCA challenges and engage with sustainable strategies and approaches. You'll also get help conducting a cost-benefit analysis that identifies potential risks using best-practice guidance.

SERVIEW is the only PeopleCert accredited training organization with platinum status in the DACH region.

During the Sustainability in Digital & IT training, you will not only learn actively with our accredited trainers, but also participate in practical exercises. Here you will work with other participants on a case study describing the practical challenges of two fictitious companies. The results of these exercises are evaluated by the trainer and reflected on in the group. Thus, at the end of the training you will be well prepared and eligible to take the official ITIL 4 Sustainability in Digital & IT exam.

What are you waiting for? Lay the foundation for your organization of tomorrow today - with key concepts that ensure greater sustainability from governance to the value stream.

Classroom training

You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.

1.995,00 EUR

p.p. plus VAT.

+ examination fee 359,00 EUR
p.p. plus VAT.

+ Education package 69,00 EUR
p.p. plus VAT.

+ original e-book 69,00 EUR
p.p. plus VAT.



We are currently unable to offer any guaranteed dates for this training course. To view potential dates, please deactivate the 'Guaranteed dates only' option. If you are interested in one of the proposed dates and would like us to organize it for you, please contact us for a personal consultation.

You can reach us via the contact form on our website, by e-mail to education@serview.de or by telephone on +49 (0) 6172 177 44 60.

Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the topic, a reference book, the official digital reference book, and an ITIL poster. A notepad, ballpoint pen, STABILO fineliner in four colors, and a name badge complete the package.

All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.

Live online training

You would like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®.

1.995,00 EUR

p.p. plus VAT.

+ examination fee 359,00 EUR
p.p. plus VAT.

+ Education package 69,00 EUR
p.p. plus VAT.

+ original e-book 69,00 EUR
p.p. plus VAT.



We are currently unable to offer any guaranteed dates for this training course. To view potential dates, please deactivate the 'Guaranteed dates only' option. If you are interested in one of the proposed dates and would like us to organize it for you, please contact us for a personal consultation.

You can reach us via the contact form on our website, by e-mail to education@serview.de or by telephone on +49 (0) 6172 177 44 60.

Methodology Live Online

You want to complete your ITIL course in your own office or at home? No problem - with SERVIEW Live Online Training! For this attractive training format, all you need is a workstation with a stable Internet connection, a headset and a webcam. Relevant literature, the SERVIEW Workbook and all training materials will be emailed to you prior to the training - then you're ready to go!

In constant exchange with an experienced SERVIEW trainer, you will internalize all the important contents of the sustainability module of ITIL 4 - live and online. Of course, you will also experience the interactive SERVIEW Workbook Principle® in action. You can check in at any time, ask questions and enter into dialog with the other participants, just as if you were in the seminar room together. With live online training, you enjoy flexibility and efficiency when training anywhere in the world!

Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.

In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and the official reference book.

The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.

Requirements

You do not need any prior knowledge to participate in the ITIL 4 Sustainability in Digital & IT training. The relevant key concepts from the ITIL 4 framework are covered in the training.

Exam details

Duration60 minutes 
Questions35 multiple choice questions
More infoIn order to take the exam, you must complete the four Practical Assignment tasks during the training.
No aids are allowed. 
Exam languagesEnglish
Testing InstitutePeopleCert
Examination acceptanceYou take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training.
You will receive a voucher from us that is valid for 12 months.
All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines

This is us: The SERVIEW team introduces itself

Discover the creative minds behind SERVIEW! Our unique team consists of highly motivated professionals from a wide range of disciplines who all share a common goal: To fully utilize your skills and support you in your development. Together, we strive to develop your potential and help you progress. We combine qualifications and passion - the perfect combination to inspire you and take you further!

more

Trainings by cities

All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.

more

See for yourself: SERVIEW Advantages

Term guarantee
100% secure

Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!

SERVIEW
Exam insurance

Secure framework for your exam taking and free exam retake in case of failure.

Maximum flexibility:
SERVIEW training formats

Our trainings are available in a wide variety of formats - there is something for every type of learner!