• Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Classroom training

You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.

from 1.990,00 EUR

p.p. plus VAT.

+ examination fee 718,00 EUR
p.p. plus VAT.

+ Education package 138,00 EUR
p.p. plus VAT.

+ original e-book 138,00 EUR
p.p. plus VAT.



Period
Time zone / language
Location
Price (net)
Guarantee

List of interested parties

Central European Time
DE

No suitable date? If there are 4 to 6 interested parties, we will be happy to organize a new date. Enter your name in the list of interested parties without obligation.

As desired
EUR 2,240.00
plus Learner-Package:
994,00 EUR

Warranty date

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, June 30, 2025
- Fri, July 04, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, August 11, 2025
- Fri, August 15, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, August 25, 2025
- Fri, August 29, 2025

Central European Time
EN

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, September 08, 2025
- Fri, September 12, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, November 03, 2025
- Fri, November 07, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, December 01, 2025
- Fri, December 05, 2025

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, January 26, 2026
- Fri, January 30, 2026

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
EUR 2,240.00
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, May 04, 2026
- Fri, May 08, 2026

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
EUR 2,240.00
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, August 17, 2026
- Fri, August 21, 2026

Central European Time
DE

Frankfurt: SERVIEW Education Center & Hotel

Gartenstrasse 23
61352 Bad Homburg

Frankfurt
EUR 2,240.00
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the topic, a reference book, two official digital reference books(DSV & HVIT) and ITIL posters. A notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package.

All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.

Classroom training

You would like to prepare specifically for your certification by means of a classic classroom training course based on our Workbook Principle®.

Virtual classroom training

Would you like to prepare effectively for your certification with a modern live online training course that uses our Workbook Principle®? Please note that our live online training courses can be held in a hybrid format. This means that you may participate as a live online participant together with classroom participants in the same training course. This combination allows for an even more diverse learning experience and exchange between different groups of participants. Would you like to find out more about what makes our hybrid training courses special? You can find more information here.

from 1.990,00 EUR

p.p. plus VAT.

+ examination fee 718,00 EUR
p.p. plus VAT.

+ Education package 138,00 EUR
p.p. plus VAT.

+ original e-book 138,00 EUR
p.p. plus VAT.



Period
Time zone / language
Location
Price (net)
Guarantee

List of interested parties

Central European Time
DE

No suitable date? If there are 4 to 6 interested parties, we will be happy to organize a new date. Enter your name in the list of interested parties without obligation.

As desired
EUR 2,240.00
plus Learner-Package:
994,00 EUR

Warranty date

This appointment is not directly bookable. But you can make a request.

Create instant quote


Mon, June 30, 2025
- Fri, July 04, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, July 21, 2025
- Fri, July 25, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, August 11, 2025
- Fri, August 15, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, August 25, 2025
- Fri, August 29, 2025

Central European Time
EN

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, August 25, 2025
- Fri, August 29, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, September 08, 2025
- Fri, September 12, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, October 06, 2025
- Fri., October 10, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, November 03, 2025
- Fri, November 07, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Mon, November 17, 2025
- Fri, November 21, 2025

Central European Time
DE

Fotolia
Virtual Classroom

Virtual Classroom Europe
2.240,00 EUR Limited offer 1.990,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Methodology Virtual Classroom

Real training like in a seminar room - online: that's SERVIEW Live Online Training. Your workstation with a stable Internet connection, your webcam and your headset open up all the possibilities in Live Online that face-to-face training also offers.

All content of the training will be taught to you in a dynamic dialog with one of our energetic SERVIEW trainers. You will learn all the content relevant to this ITIL training in a fun and efficient way. You can ask questions and exchange ideas with other participants at any time. Thanks to our modern learning platform and pre-sent learning materials, you will experience your online training at SERVIEW on a completely new level!

Agenda

The training starts at 9.00 am and ends at 5.00 pm. There are enough break times (coffee breaks, lunch break) during the training.

Your advantages with SERVIEW

  • Only Platinum Partner of PeopleCert in DACH
  • Over 200,000 training participants 
  • The most top ratings of all providers
  • Real guaranteed dates - no cancellations
  • Implementation only with own trainers
  • Free cancellation up to 1 hour before start (Flex option*)

Education package

The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.

In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and two official reference books(DSV & HVIT).

The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.

E-Learning

You would like to prepare for your upcoming certification at your own pace using the official learning platform.

from 1.390,00 EUR

p.p. plus VAT.

+ examination fee 718,00 EUR
p.p. plus VAT.

+ Education package 138,00 EUR
p.p. plus VAT.

+ original e-book 138,00 EUR
p.p. plus VAT.



Period
Time zone / language
Location
Price (net)
Guarantee

E-Learning

EN

E-Learning SERVIEW
E-Learning (German)

E-Learning
1.590,00 EUR Limited offer 1.390,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Methodology e-learning

Maximum flexibility with the official e-learning from the rights holder PeopleCert! You can start, pause or resume the training whenever it suits you - on a device of your choice. The online course materials and training modules include multimedia elements, interactive quizzes and engaging activities that make learning more enjoyable and effective. All available on desktop and mobile. In addition to quizzes and other knowledge review activities, our learning checklists help you to test your understanding and identify areas for improvement. Delivered through the Canvas Learning Management System (LMS), official eLearning revolutionizes your learning experience.

Agenda

You will receive 365 days' access to the official PeopleCert learning platform. During this period, you can complete the training according to your personal schedule.

Live Demo

You want to see our e-learning offering in action? Then see for yourself!

Your advantages

  • 16-20 hour content
  • Mouth-friendly learning modules
  • Interactive & engaging content
  • Self-directed learning
  • Learn at your own pace
  • In-depth case studies
  • Progress tracking in real time
  • Structured learning checklist
  • Embedded ITIL Glossary

 

Exam-Prep

You would like to prepare for your certification independently using the official training documents and sample exams.

390,00 EUR

p.p. plus VAT.

+ examination fee 718,00 EUR
p.p. plus VAT.

+ Education package 138,00 EUR
p.p. plus VAT.

+ original e-book 138,00 EUR
p.p. plus VAT.



Period
Time zone / language
Location
Price (net)
Guarantee

Exam Prep

DE

Online proctoring

Online proctoring
390,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Exam Prep

EN

Online proctoring

Online proctoring
390,00 EUR
plus Learner-Package:
994,00 EUR

Warranty date

This appointment can be booked directly. You can add it to the shopping cart.

Create instant quote


Contents of ITIL 4 DSV & HVIT training

The perfect choice for the aspiring ITIL 4 Managing Professional: Complete two of the required four topic modules with this intensive course! Gain in-depth knowledge of the ITIL 4 topics "Drive Stakeholder Value" (DSV) and "High Velocity IT" (HVIT) - in an interactive, fun and highly practical way! You will gain further knowledge about the interaction between a service provider and the various stakeholders such as customers, users, suppliers and partners. You will also learn all about the rapid provision of products and services in high-speed digital environments. To ensure that you are optimally prepared for your exams and can apply your knowledge precisely in practice, all training content is taught according to the SERVIEW Workbook Principle®. You will learn in constant exchange with an accredited trainer - entertaining, results-oriented and at exactly the right pace. As the ITIL 4 compact training course is officially accredited by the Official Accreditor of ITIL (PeopleCert), you have the guarantee that you will be taught all the essential content in the best possible way.

You will be optimally prepared for your DSV and HVIT exams. This way you will reach a real milestone for your career - because for the successful ITIL 4 Managing Professional certification you will then only need the two topic modules "Create, Deliver & Support" (CDS) and "Direct, Plan & Improve" (DPI).


Requirements

Prerequisite for this ITIL Practice Manager training is the successful completion of ITIL v3 or 4 Foundation.


Exam details

Duration90 minutes per exam. Two exams (DSV and HVIT) are written per course.
Questions40 multiple-choice questions with 4 possible answers each, of which only one is correct
More infoTo pass the respective exam, you must achieve 28 points (70%). The maximum score is 40 (100%). No aids are allowed. 
Exam languagesGerman or English
Testing InstitutePeopleCert
Examination acceptanceYou take the online exam via web browser (Web Based Exam Driver) on a date of your choice after the training.
You will receive a voucher from us that is valid for 12 months.
All details about the online exam can be found here: https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines

Ready for your ITIL 4 Foundation certification?

Our sample exams will help you to pass safely and confidently!

Download the ITIL 4 sample exams for free

See for yourself: SERVIEW Advantages

Term guarantee
100% secure

Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!

SERVIEW
Exam insurance

Secure framework for your exam taking and free exam retake in case of failure.

Maximum flexibility:
SERVIEW training formats

Our trainings are available in a wide variety of formats - there is something for every type of learner!