ITIL® 4 Managing Professional
compact (DSV & HVIT)
The perfect choice for the aspiring ITIL 4 Managing Professional: Complete two of the required four topic modules with this intensive course!
Gain in-depth knowledge on the ITIL 4 topics "Drive Stakeholder Value" (DSV) and "High Velocity IT" (HVIT) - interactive, fun and highly practical! You will gain advanced knowledge around the interaction between a service provider and the various stakeholders such as customers, users, suppliers and partners.
You'll also learn all about rapid delivery of products and services in high-speed digital environments.
To ensure that you are best prepared for your exams and can apply your knowledge accurately in practice, all training content is taught according to the SERVIEW Workbook Principle®. You will learn in constant exchange with an accredited trainer - entertaining, results-oriented and at exactly the right pace. As the ITIL 4 compact training is officially accredited by the Official Accreditor of ITIL (AXELOS), you have the guarantee that all essential content will be conveyed to you in the best possible way.
You will be optimally prepared for your DSV and HVIT exams. This way you will reach a real milestone for your career - because for the successful ITIL 4 Managing Professional certification you will then only need the two topic modules "Create, Deliver & Support" (CDS) and "Direct, Plan & Improve" (DPI).
2.995,00 EUR
p.p. plus VAT.
+ examination fee
710,00 EUR
p.p. plus VAT.
+ Education package
100,00 EUR
p.p. plus VAT.
+ Original e-book
120,00 EUR
p.p. plus VAT.
Show price in USD
- Fri, December 08, 2023
Central European Time

Berlin: We will announce the exact address about 14 days before the training.
plus examination fee:
710,00 EUR
- Fri, December 15, 2023
Central European Time

Düsseldorf: We will announce the exact address about 14 days before the training.
plus examination fee:
710,00 EUR
- Fri, December 15, 2023
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
710,00 EUR
- Fri, December 15, 2023
Central European Time

Munich: We will announce the exact address about 14 days before the training.
plus examination fee:
710,00 EUR
- Fri, December 22, 2023
Central European Time

Hamburg: We will announce the exact address about 14 days before the training.
plus examination fee:
710,00 EUR
- Fri, January 12, 2024
Central European Time

Munich: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, January 19, 2024
Central European Time

Cologne: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, January 19, 2024
Central European Time

Düsseldorf: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
- Fri, January 19, 2024
Central European Time

Frankfurt: Education Center SERVIEW
Gartenstrasse 23
61352 Bad Homburg
plus examination fee:
718,00 EUR
- Fri, February 02, 2024
Central European Time

Dresden: We will announce the exact address about 14 days before the training.
plus examination fee:
718,00 EUR
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are sufficient break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it's perfectly designed for your training. In the Education Package, you'll find the officially accredited training materials, such as our award-winning Workbook, in print. Plus, you'll get official sample exams, special group assignments, a comprehensive glossary on the topic, a reference book, two official digital reference books(DSV & HVIT) and ITIL posters. A notepad, ballpoint pen, STABILO fineliner in four colors and a name badge complete the package.
All printed materials are produced on demand in Germany, so you always have the latest version in your hands. The training documents are based on the language of your training - a German training means German documents, in English courses you receive the documents in English. This makes the SERVIEW Education package, put together by our professionals, your indispensable companion on your way to more knowledge.
2.745,00 EUR
p.p. plus VAT.
+ examination fee
710,00 EUR
p.p. plus VAT.
+ Education package
100,00 EUR
p.p. plus VAT.
+ Original e-book
120,00 EUR
p.p. plus VAT.
Show price in USD
- Fri, December 15, 2023
Central Standard Time

Live Online United States
plus examination fee:
710,00 EUR
- Fri, December 15, 2023
Central European Time

Live Online
plus examination fee:
710,00 EUR
- Fri, December 22, 2023
Central European Time

Live Online
plus examination fee:
710,00 EUR
- Fri, January 12, 2024
Central European Time

Live Online
plus examination fee:
718,00 EUR
- Fri, January 12, 2024
Central Standard Time

Live Online United States
plus examination fee:
718,00 EUR
- Fri, January 19, 2024
Central European Time

Live Online
plus examination fee:
718,00 EUR
- Fri, January 26, 2024
Central Standard Time

Live Online United States
plus examination fee:
718,00 EUR
- Fri, February 16, 2024
Central European Time

Live Online
plus examination fee:
718,00 EUR
- Fri, February 16, 2024
Central European Time

Live Online
plus examination fee:
718,00 EUR
- Fri, February 16, 2024
Central Standard Time

Live Online United States
plus examination fee:
718,00 EUR
Methodology Live Online
Real training like in a seminar room - online: that's SERVIEW Live Online Training. Your workstation with a stable Internet connection, your webcam and your headset open up all the possibilities in Live Online that face-to-face training also offers.
All content of the training will be taught to you in a dynamic dialog with one of our energetic SERVIEW trainers. You will learn all the content relevant to this ITIL training in a fun and efficient way. You can ask questions and exchange ideas with other participants at any time. Thanks to our modern learning platform and pre-sent learning materials, you will experience your online training at SERVIEW on a completely new level!
Agenda
The training starts at 9.00 am and ends at 5.00 pm. There are enough break times (coffee breaks, lunch break) during the training.
Education package
The Education Package takes your SERVIEW training to the next level. It takes your learning to the next level, because it is perfectly tailored to your training.
In the Education Package, which we make available to you digitally before the training, you will find the officially accredited training materials such as our award-winning Workbook. In addition, you will receive official sample exams, special group tasks, an extensive glossary on the subject, a reference book and two official reference books(DSV & HVIT).
The training documents always depend on the language of your training - a German training means German documents, in English courses you receive the digital documents in English. So the SERVIEW Education package, put together by our professionals, becomes your indispensable companion on your way to more knowledge.
875,00 EUR
p.p. plus VAT.
+ examination fee
710,00 EUR
p.p. plus VAT.
+ Original e-book
120,00 EUR
p.p. plus VAT.
Show price in USD
Methodology e-learning
Powerful ITIL training, when and where you want: Our e-learning is the most flexible training format ever!
The innovative SERVIEW Workbook Principle® motivated us to develop this unique course. Dry slides and pages of text? No way! Here, you'll learn all the content using entertaining images and memorable examples. With the help of the learning control questions, you also effectively prepare for the official exam, which you take online after the training.
Agenda
On the device of your choice, the learning access is available to you for 365 days - when and where you want. You can pause, continue and repeat the ITIL training at any time. So that you can learn everything you need to know about ITIL sustainably and at your own pace.
Your advantages
- 365 days access to the SERVIEW Digital Academy
- SERVIEW Workbook-style animated explanations
- Learning content approx. 27 hours of expertise.
- Many practical examples
- Learning checks with sample exam questions after each course section
- ITIL 4 poster
- Complete ITIL 4 Glossary
- Exam simulator
Requirements
Prerequisite for this course is the successfully completed ITIL 4 Foundation.
Exam details
Duration | 90 minutes per exam. Two exams (DSV and HVIT) are written per course. You take the online exam after the training on a date of your choice. |
Questions | 40 multiple-choice questions with 4 possible answers each, of which only one is correct |
More info | To pass the respective exam, you must achieve 28 points (70%). The maximum score is 40 (100%). No aids are allowed. |
Exam languages | German or English |
Testing Institute | PeopleCert |
Technical requirements | All details about the online exam can be found here: Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac |
This is who we are: The SERVIEW trainers introduce themselves
Discover the creative minds behind SERVIEW! Our unique team of trainers consists of highly motivated professionals from a wide range of disciplines, ready to share their knowledge and expertise with you. With us, qualification and passion come together - the perfect combination to inspire you and take you further!
Trainings by cities
All ITIL trainings in Berlin, Düsseldorf, Dresden, Frankfurt, Hamburg, Cologne, Leipzig, Munich, Nuremberg, Stuttgart, e-learning, blended learning or live online.
See for yourself: SERVIEW Advantages

Term guarantee
100% secure
Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!

SERVIEW
Exam insurance
Secure framework for your exam taking and free exam retake in case of failure.

Maximum flexibility:
SERVIEW training formats
Our trainings are available in a wide variety of formats - there is something for every type of learner!