As an organization exclusively appointed by PeopleCert, we are proud to be the authorized body to audit all ITSM software solutions worldwide for ITIL compliance and to provide the necessary ITIL-ATV training as part of the official ITIL-Accredited Tool Vendors program (ITIL-ATV). This special recognition underlines our deep commitment to quality and excellence in IT service management.
Our role as an official ITIL tool assessor
Our primary role is to ensure that the ITSM solutions developed and brought to market by vendors like you meet the stringent requirements and guidelines of the ITIL framework. Through the comprehensive assessment and certification processes, we provide official confirmation of your ITIL compliance, which strengthens both your product and your brand.
Why ITIL conformity?
ITIL is the globally recognized framework for IT service management that aims to align IT services efficiently and effectively with business objectives. ITIL compliance is not only a quality feature that creates trust with your customers, but also a decisive competitive advantage in an increasingly demanding market.
- Credibility and reputation:
Accreditation demonstrates that the software vendor meets PeopleCert's standards and ensures high quality. This strengthens the credibility of the company and its reputation in the industry.
- Customer trust:
Customers are always looking for reliable and high-quality software solutions. Accreditation signals to customers that a vendor's software has been tested and confirmed for ITIL 4 compliance. This builds trust and makes it easier for customers to decide to purchase the software.
- Competitive advantage:
In a highly competitive service management market, accreditation will serve as a unique selling point and set the software vendor apart from other vendors. Customers are looking for trustworthy and audited ITIL solutions.
- Quality assurance and continuous improvement:
To receive accreditation, a software vendor must meet certain ITIL quality standards. This requires a structured quality management system and regular reviews. Accreditation serves the manufacturer to optimize its processes, identify weak points and drive continuous improvements.
- Access to new markets and customers:
In the service management industries, accreditation is a prerequisite for participating in certain projects or working with certain clients. Accreditation opens up new opportunities.
- Liability and risk minimization:
Accreditation helps the software manufacturer minimize legal risks. It shows that the company complies with applicable laws and takes responsibility for the quality of its software. This can help reduce liability claims and increase customer confidence in terms of security and data protection.
An award for your ITIL compliant software
With the ATV accreditation, you tell a story of commitment, of nights spent poring over codes and dedicating yourself to ITIL best practices. You tell of the passion you have to see every customer smile and how you never stop until you achieve the highest quality.
In a market where competition is as intense as a summer thunderstorm, it's these stories that capture the attention of discerning buyers. It's these stories that lay the foundation for unbreakable, long-lasting partnerships in which both sides not only survive, but thrive together.
So, are you ready to tell your ITIL-compliant story?