Best consulting, outstanding service

Do you want to drive your IT organization forward with services that inspire? Then ServiceNow and SERVIEW are the right choice for you. With ServiceNow, you digitize your processes in IT and beyond. From the targeted setup to the ongoing operation of the software solution, we support you every step of the way. With over 20 years of experience in service management consulting, we are experts in all aspects of ITSM - from process analysis and service design to tool implementation. Get in touch with us!

Gerd Cardinale, Head of Solutions
Gerd Cardinale, Head of Solutions
The platform for digital business
"With ServiceNow, we can provide customers with the optimal service from the start."

In partnership with ServiceNow, we offer you excellent consulting right from the start and accompany you through every single implementation step. With the design of the processes and the selection of the appropriate software solution, an exciting journey to optimal service management begins for your organization. To this end, we work with ServiceNow to provide you with the ideal combination of management consulting and tool implementation expertise. Our experienced consultants are there to support you - not only with the technical implementation, but also with process-related questions about ITIL® and service management in general.

At SERVIEW, you experience uncompromising, comprehensive support from a single source. Our services range from classic management and process consulting to implementation consulting for ServiceNow to training and workshops to securely anchor ITIL and the new tool in your company. In doing so, we perfectly adapt ServiceNow with its Now Platform® to the specific challenges of your company. Your benefits: Lower overall costs, more efficiency and smooth workflows.

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ServiceNow accelerates your business

Get advice on ServiceNow and shape your business future with digital workflows on a central, unified platform! Your internal and external customers demand top services that are delivered quickly and efficiently. Achieving this is a challenging task - and with ServiceNow you can master it.

The Now Platform® enables you to perfectly adapt ServiceNow to the needs of your business. Whether it's IT service management or operations management, HR service delivery, customer service management, digital services for your remote teams or many more, with ServiceNow you draw from a wide range of products and functions. The solution is available as a SaaS model and is operated in two mirrored data centers. Mirroring ensures maximum availability even during ongoing upgrades. For maximum data security and flexibility, ServiceNow provides each customer with their own instances that are not shared with other customers. Support is available via various digital channels - but we, as your strong partner, also reliably accompany you through every step of the implementation of ServiceNow and beyond.

Right from the start, we provide you with comprehensive advice on process design, analyze the current state and transfer your processes unerringly into the digital world. In the process, we adapt ServiceNow to your individual circumstances so that you benefit maximally from the tool implementation. Extensive automation is naturally part of the process. We carefully consider all aspects, opportunities and risks, because with more than 20 years of experience in service management consulting, we know exactly what matters. Our consultants will actively support you - because they are not only well versed in theory, but also in concrete and practical ways to extract the greatest added value for you.

This is how we anchor ServiceNow sustainably and profitably in your company and digitize your entire business. Trust our expertise - for outstanding customer experiences and a smooth service management implementation.

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Being a consultant - reaching for the stars 

Do you want to take your career to the next level and help companies achieve their goals and delight customers? Then join SERVIEW's experienced team of consultants! As a unique company fully focused on world-leading management methodologies, we offer our consultants outstanding career opportunities in service management, project management and agile methodologies - both in process consulting and in the implementation of powerful ITSM tools such as ServiceNow. From mid-sized companies to large corporations, you will support and accompany a wide range of organizations in their transformation. Discover our current vacancies now and take up the challenge!

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