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Katja Bilsing
Senior Consultant
SERVIEW GmbH

What is a Scrum Master? Tasks, skills, competencies

Author
  • Katja BilsingKatja Bilsing

There is no classic project manager in Scrum. This makes the Scrum Master all the more important! Read here what a Scrum Master does.

Published
12.01.2024
more

What makes an Agile Coach?

Author
  • Katja BilsingKatja Bilsing

Visionary, coach, mentor: the role of an Agile Coach is multi-faceted. We reveal which skills you need to do your job well.

Published
21.06.2022
more

What does an Agile Coach do and how do I become one?

Author
  • Katja BilsingKatja Bilsing

The demand for Agile Coaches is high. But what is an Agile Coach anyway and what does the training bring to your career?

Published
03.02.2022
more
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SERVIEW (Germany)

Gartenstrasse 23
61352 Bad Homburg
Tel: +49 (0) 6172 17744-60
Fax: +49 (0) 6172 17744-99
info@serview.de
www.serview.de

SERVIEW International Inc. (United States)

120 Wall Street, 20th Floor
New York, NY 10005
Phone: +1 (646) 537 7672
Fax: +1 (646) 405 1027
info@serview-inc.com
www.serview-inc.com

SERVIEW (Austria)

Kärntner Ring 5-7
1010 Vienna
Tel: +43 1 20511601005
Fax: +49 6172 17744-99
info@serview.at
www.serview.at

SERVIEW (Switzerland)

Badenerstrasse 549
8048 Zurich
Tel: +41 43 210 96 27
Fax: +49 6172 17744-99
info@serview.ch
www.serview.ch

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Google review
SERVIEW GmbH
4.8

Based on 428 reviews

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Google review
SERVIEW GmbH
4.8

Based on 428 reviews

Submit rating

The A
The A
16.01.2023

My husband attended an ITIL seminar here and was very satisfied overall. The trainer was capable. The accommodation on site was appealing and the tasting by Serview was very good. Everyone was very friendly and the facility itself, would be wonderful for team training as well. The common areas are very stylishly decorated and invite you to linger.

J. S.
J. S.
26.06.2025

Very nice training facility including a garden with everything you need for a multi-day training course. There are always fresh snacks and a wide variety of drinks in all rooms, and you can also hire bikes to cycle into the city. Good accessibility by public transport. The TOGAF content was explained to me very well, making the exam very tangible and easy to pass. The trainer was super friendly and infected me with his positive energy. A clear recommendation.

Hendrik L.
Hendrik L.
12.09.2025

I took part in the ISTQB Certified Tester Foundation Level online training. I learned a lot of new things, the trainer (Andrea) always found good examples to make the content easy to understand. Thank you very much.

Romy
Romy
30.06.2025

I took part in the ITIL 4 Foundation (IT Service Mgmt) training course at Serview with trainer Andrea Kremer and was extremely satisfied! Our trainer was not only technically excellent, but also very personable, easy to understand and very committed. She managed to convey the content simply, clearly and interactively - without dry theory, but with lots of practical examples and a genuine interest in learning success. I have rarely experienced such a pleasant and effective training course. A clear recommendation!

Jeanett Wussmann
Jeanett Wussmann
30.07.2025

I recently completed the ITIL 4 Foundation training with Serview online and am very pleased with the whole experience. The technology worked brilliantly - I had no problems logging in or during the sessions. The training content was well structured and easy to understand, which was largely down to the trainer. She not only conveyed the theoretical knowledge clearly, but also regularly included practical examples that made learning very clear and comprehensible. I can recommend the course to anyone who is interested in ITIL and is looking for a practical introduction.

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