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Katja Bilsing
Senior Consultant
SERVIEW GmbH

What is a Scrum Master? Tasks, skills, competencies

Author
  • Katja BilsingKatja Bilsing

There is no classic project manager in Scrum. This makes the Scrum Master all the more important! Read here what a Scrum Master does.

Published
12.01.2024
more

What makes an Agile Coach?

Author
  • Katja BilsingKatja Bilsing

Visionary, coach, mentor: the role of an Agile Coach is multi-faceted. We reveal which skills you need to do your job well.

Published
21.06.2022
more

What does an Agile Coach do and how do I become one?

Author
  • Katja BilsingKatja Bilsing

The demand for Agile Coaches is high. But what is an Agile Coach anyway and what does the training bring to your career?

Published
03.02.2022
more
  • 1

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SERVIEW (Germany)

Gartenstrasse 23
61352 Bad Homburg
Tel: +49 (0) 6172 17744-60
Fax: +49 (0) 6172 17744-99
info@serview.de
www.serview.de

SERVIEW International Inc. (United States)

120 Wall Street, 20th Floor
New York, NY 10005
Phone: +1 (646) 537 7672
Fax: +1 (646) 405 1027
info@serview-inc.com
www.serview-inc.com

SERVIEW (Austria)

Kärntner Ring 5-7
1010 Vienna
Tel: +43 1 20511601005
Fax: +49 6172 17744-99
info@serview.at
www.serview.at

SERVIEW (Switzerland)

Badenerstrasse 549
8048 Zurich
Tel: +41 43 210 96 27
Fax: +49 6172 17744-99
info@serview.ch
www.serview.ch

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Google review
SERVIEW GmbH
4.8

Based on 437 reviews

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Google review
SERVIEW GmbH
4.8

Based on 437 reviews

Submit rating

Andrea Heub
Andrea Heub
20.12.2025

At the beginning of December, I completed the PRINCE2 compact training course (Foundation and Practitioner) in Bad Homburg and would like to give it my absolute recommendation! It was organized in a highly professional manner, from the documentation to the catering. I would like to express my sincere thanks and praise to my trainer, Nancy Thorsch—clearly the best trainer/course instructor I have ever had. Nancy conveyed the vast amount of content in an understandable way, and I had a lot of fun :-)!

Luis Dennis D'Aquila
Luis Dennis D'Aquila
10.12.2025

I completed the ITIL 4 Foundation as an in-house training course with Kim. The entire group found her approach very pleasant, and she definitely has a talent for conveying the sometimes dry content in a humorous and practical way. I took the same course remotely with another provider years ago, and there was no comparison. All in all, top notch!

Ciara Belle Murtagh
Ciara Belle Murtagh
09.12.2025

Although ITIL has become an integral part of today's business world, it is still a very dry and abstract topic overall. Our Serview trainer Kim managed to present the topic in a clear and entertaining way and to engage everyone in a group with diverse backgrounds and levels of knowledge. Overall, I don't think this training could have been done any better. Thank you very much! :)

Constantin Kaping
Constantin Kaping
23.01.2026

Very structured training! Good mix of content, breaks, and interaction. Content was repeated regularly so that it sticks in your memory. No question was left unanswered. Highly recommended!

The A
The A
16.01.2023

My husband attended an ITIL seminar here and was very satisfied overall. The trainer was capable. The accommodation on site was appealing and the tasting by Serview was very good. Everyone was very friendly and the facility itself, would be wonderful for team training as well. The common areas are very stylishly decorated and invite you to linger.

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