Do you want an exclusive and customized training to learn the basics of IT service management? Then this course is just right for you!

      We tailor the Essentials training specifically to your requirements. You determine the location, length and content of the training yourself together with our experts. This means you receive exactly the training you need for your organization. Basically, the course will teach you the success factors of service management, the maturity model, the role model in IT service management, as well as some principles, practices and models based on the ITSM framework. However, the course content can be customized and is entirely based on your ideas.

      At the end of the training, your course participants will have exactly the knowledge that is crucial for your business situation. This enables them to assess the added value of service management in your organization. They will also be able to explain the principles, processes and roles in detail to customers and stakeholders. In this way, participants learn exactly the content that really counts - efficiently, compactly and with a high level of practical relevance.

      We offer this training as an in-house variant.


      Please contact us personally for a non-binding offer

      Agenda

      You determine the duration of your training individually with our experts.

      Your advantages

      Possible languages

      German and English

      We offer this training as an in-house variant.



      Period
      Time zone / language
      Location
      Price (net)
      Guarantee

      E-Learning

      Central European Time
      DE

      E-Learning SERVIEW
      E-Learning (German)

      E-Learning
      195,00 EUR
       

      This appointment can be booked directly. You can add it to the shopping cart.

      Create instant quote


      E-Learning

      Central European Time
      EN

      E-Learning SERVIEW
      E-Learning (English)

      E-Learning
      195,00 EUR
       

      This appointment can be booked directly. You can add it to the shopping cart.

      Create instant quote


      E-learning methodology

      The unique learning concept of our e-learning courses is strongly based on our innovative SERVIEW Workbook Principle®. All training content is conveyed to you with memorable images and animations as well as extensive practical examples. You can pause, edit or repeat all learning chapters according to your needs. This gives you maximum flexibility when learning the ITSM essentials - so that you can learn in the way that suits you best. You can use the learning access for 180 days to internalize all the concepts presented in the best possible way.

      Live Demo

      You want to see our e-learning offering in action? Then see for yourself!

      Requirements

      You do not need any previous experience to participate in this training.

      This is us: The SERVIEW team introduces itself

      Discover the creative minds behind SERVIEW! Our unique team consists of highly motivated professionals from a wide range of disciplines who all share a common goal: To fully utilize your skills and support you in your development. Together, we strive to develop your potential and help you progress. We combine qualifications and passion - the perfect combination to inspire you and take you further!

      To the team

      See for yourself: SERVIEW Advantages

      Term guarantee
      100% secure

      Uncompromisingly safe with the SERVIEW schedule guarantee. Thwarted plans, short-term failures, hassle? Not with us!

      SERVIEW
      Exam insurance

      Secure framework for your exam taking and free exam retake in case of failure.

      Maximum flexibility:
      SERVIEW training formats

      Our trainings are available in a wide variety of formats - there is something for every type of learner!