Michael Kresse
Founder & Owner
SERVIEW GmbH

The price of success: What ITIL, Scrum and PRINCE2 training courses cost - and why certification always pays off for you.

Flexibility or structure? Learn about the differences between PRINCE2® and PRINCE2® Agile and find the right method for your project.

The Guiding Principles of ITIL 4 provide a clear compass for successful IT service management. Here we reveal how you can use these guiding principles to increase the efficiency of your services and the satisfaction of your customers!

What is the fastest way to become an ITIL® Master? In the SERVIEW blog we show the most efficient ways for each ITIL certification.

If you want to implement service management in your organization, there is a lot to consider. In Part 3 of this series of articles, we take a look at the ITSM vision.

Become an ITIL® Master and reach the pinnacle of ITIL certification: This is your path through ITIL 4.

Certifications in Global Best Practices such as ITIL®, PRINCE2® and MSP® need to be renewed in the future. Read all about it on the SERVIEW blog.

Is ITIL as rigid as some claim? Or can ITIL 4 keep up with the developments of our fast-moving times? Find out in the SERVIEW Blog!

With perfect preparation, nothing stands in the way of your completed certification exam! The best methods for exam preparation.

What is an Agile Coach? What must he be able to do, what does he do - and why do organizations need him so urgently? Here are the answers!

Do you want to integrate the principles of sustainability into your IT and use resources efficiently? Our new ITIL training courses show you how.

Restructuring as a secret panacea? Not if they happen mindlessly! Because every change needs the right conditions.