Michael Kresse
Founder & Owner
SERVIEW GmbH

With perfect preparation, nothing stands in the way of your completed certification exam! The best methods for exam preparation.

Want to test your set-up before your exam and make sure the technique works on the big day? This is where the mock exam comes in handy!

How do you migrate to ITIL® v4 in time when ITIL v3 leaves the market on January 1, 2023? The answer is in the SERVIEW Blog!

Sustainable and scalable service management with the new ITIL 4 training courses: Learn everything about the two ITIL Specialist courses here.

What is an Agile Coach? What must he be able to do, what does he do - and why do organizations need him so urgently? Here are the answers!

Do you want to integrate the principles of sustainability into your IT and use resources efficiently? Our new ITIL training courses show you how.

In 2022, the official ITIL v3 exams will be discontinued. What does this mean for you and your ITIL certification path? Markus Bause clarifies.

Restructuring as a secret panacea? Not if they happen mindlessly! Because every change needs the right conditions.

High-energy training that takes place simultaneously on-site and online: What are the advantages of the new concept? What changes? Find out here.

Many best practices have found a new home in 2021. What will change in the ITIL exams in 2022? SERVIEW explains!

What constitutes agile ways of working? Is it all about beanbags and desk sharing? Managing Director Markus Bause explains!

What makes PRINCE2 the leading project management method in companies? Leroy Senkbeil explains one of the biggest advantages.