Why DevOps?

Turbo for IT: DevOps offers these benefits

The term DevOps (composed of Development and IT Operations) stands for a movement that combines a range of methods, practices and technologies. The primary goal is to improve collaboration between all areas of IT in order to deliver IT changes faster, better and more economically. In other words, it's about turbo-charging the IT organization in an increasingly fast-changing world. This article provides an overview of the potential benefits of DevOps for companies and customers.

Benefit for the customers

DevOps brings the principles and values of agility beyond the boundaries of development into all areas of the organization - while ensuring stability and reliability of IT service operations.

Benefits include transparency, risk, value and security:

• Transparency: Short iterative development cycles mean that customers are frequently and regularly involved in the development process. This allows them to see current progress and provide feedback. In addition, course changes can be made again and again to adapt to a constantly changing environment. Transparency creates trust and flexibility enables competitive advantages.
• Risk: Thanks to increased visibility and improved collaboration between customers and IT, it is possible to ensure early on that product development is heading in the right direction. Early and regular involvement and mutual feedback enable effective risk reduction.
• Value: On the one hand, the collaboration between development and IT operations means that there is a stronger focus on operability (DS1) already in development. On the other hand, operations provides immediate feedback through monitoring data, incident reports and other detailed insights into operational performance. In this way, DevOps achieves earlier AND more operational delivery of valuable services.
• Security: DevOps supports security in three ways. On the one hand, the combination of modular service architecture, flexibility in the procedure, continuous focus on the essentials, and team responsibility in practice offers less surface for attack. Secondly, it makes it possible to react more quickly to security vulnerabilities and to make everyone involved more aware of security.

Benefit for the service provider

A good service provider is of course also important for its customers. In this sense, the following points should be seen as benefits for both the service provider and the customers. DevOps ensures that service providers can deliver more changes, more frequently, with fewer errors and failures, and recover services in less time as a result of outages. The research conducted as part of the annual "State of DevOps Report" has impressively proven this time and again since 2014:

• Over 200 times more frequent code deployments in (DS2) production
• Over 100 times faster turnaround time from code commit to deployment in production
• Over 2500 times shorter recovery times after incidents
• a 7 times lower change failure rate

Another proven effect relates to the service provider as an attractive employer - an aspect that is becoming dramatically more important due to the shortage of skilled workers as our world becomes increasingly digitized. DevOps establishes a culture of collaboration, learning and self-organization and combines this with a transformational leadership approach. This strengthens employee engagement and identification with service provider goals and deliverables. DevOps organizations have more satisfied and better-performing employees and, not least as a result, lower staff turnover and sickness rates.

Have we made you curious? Do you want to learn more about DevOps and how you can adapt it for your company? Then get in touch with us!

Many more details and dates can also be found on our training website: https://serview.de/training

We would be happy to advise you on the selection and planning of your personal training path for DevOps. Get in touch with us!

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