Agile Service Manager

The plan for our ITSM implementation is in place, the goals have been set. The next step is implementation: we're finally getting started!

You now know the start and destination of your ITSM journey. But how do you get from here to there? That's what the next step is all about: we draw up a clear plan.

If you want to implement service management in your organization, there is a lot to consider. In Part 3 of this series of articles, we take a look at the ITSM vision.

Meet numerous top exhibitors at the largest trade fair for IT best practices in Europe! ✓ Atlassian ✓ ServiceNow ✓ USU Solutions ✓ and many more

Conviction moves mountains: Why you need influential supporters and sponsors for your service management project - and how to find them.

Agile, classic or hybrid - how do we proceed in projects? PRINCE2 offers suitable approaches for classic and hybrid project management.

With perfect preparation, nothing stands in the way of your completed certification exam! The best methods for exam preparation.

Want to test your set-up before your exam and make sure the technique works on the big day? This is where the mock exam comes in handy!

How can reskilling and upskilling serve as the key to successful digital transformation? Markus Bause knows the answer - and reveals it.

High-energy training that takes place simultaneously on-site and online: What are the advantages of the new concept? What changes? Find out here.

What constitutes agile ways of working? Is it all about beanbags and desk sharing? Managing Director Markus Bause explains!

Everything about the Scrum Master: What does he do? Who can become a Scrum Master? Tino Besser answers this in the SERVIEW Blog.