Service Management

Become an ITIL® Master and reach the pinnacle of ITIL certification: This is your path through ITIL 4.

To implement service management, many aspects are crucial - above all, you need a strong team. Today, I'll tell you how to build one.

Certifications in Global Best Practices such as ITIL®, PRINCE2® and MSP® need to be renewed in the future. Read all about it on the SERVIEW blog.

Conviction moves mountains: Why you need influential supporters and sponsors for your service management project - and how to find them.

Are ITIL certification and SAFe certification an unbeatable team? What happens when the two worlds collide? Björn Hinrichs clarifies.

Is ITIL as rigid as some claim? Or can ITIL 4 keep up with the developments of our fast-moving times? Find out in the SERVIEW Blog!

How do you migrate to ITIL® v4 in time when ITIL v3 leaves the market on January 1, 2023? The answer is in the SERVIEW Blog!

Sustainable and scalable service management with the new ITIL 4 training courses: Learn everything about the two ITIL Specialist courses here.

Are you secretly wondering what the ITIL value streams are good for? Don't panic, you are not alone with this question - and Marcus Wagner reveals the answer!

Do you want to integrate the principles of sustainability into your IT and use resources efficiently? Our new ITIL training courses show you how.

How does ITIL® work in the IT industry? And what aspects favor smooth IT service management? Torsten Schneider shares his knowledge.

In 2022, the official ITIL v3 exams will be discontinued. What does this mean for you and your ITIL certification path? Markus Bause clarifies.