The guiding principles of ITIL® 4The Guiding Principles of ITIL 4 provide a clear compass for successful IT service management. Here we reveal how you can use these guiding principles to increase the efficiency of your services and the satisfaction of your customers!Published29.09.2023more
ITIL® Master in the Shortest Time: A GuideWhat is the fastest way to become an ITIL® Master? In the SERVIEW blog we show the most efficient ways for each ITIL certification.Published26.06.2023more
The vision as a guiding star: How to Implement Service Management, Part 3If you want to implement service management in your organization, there is a lot to consider. In Part 3 of this series of articles, we take a look at the ITSM vision. Published05.06.2023more
Atlassian, ServiceNow & Co: Platinum Partners of BMPK23Meet numerous top exhibitors at the largest trade fair for IT best practices in Europe! ✓ Atlassian ✓ ServiceNow ✓ USU Solutions ✓ and many more Published15.05.2023more
New ways: How to become ITIL®Master?Become an ITIL® Master and reach the pinnacle of ITIL certification: This is your path through ITIL 4.Published04.04.2023more
The Leading Coalition: How to Implement Service Management, Part 2To implement service management, many aspects are crucial - above all, you need a strong team. Today, I'll tell you how to build one.Published24.03.2023more
FAQ: Re-certification for ITIL®& CoCertifications in Global Best Practices such as ITIL®, PRINCE2® and MSP® need to be renewed in the future. Read all about it on the SERVIEW blog.Published10.03.2023more
ITIL®4 Changeover extended: What you need to knowITIL® 4 gives you certifications in service management. Our expert shows you how you can quickly switch to ITIL® 4.Published18.01.2023more
ITIL® Certification & SAFe® Certification: unbeatable togetherAre ITIL certification and SAFe certification an unbeatable team? What happens when the two worlds collide? Björn Hinrichs clarifies.Published30.11.2022more
Is ITIL® future-proof?Is ITIL as rigid as some claim? Or can ITIL 4 keep up with the developments of our fast-moving times? Find out in the SERVIEW Blog!Published27.10.2022more
ITIL®4 Incident Categories: An end to chaosBring order into the chaos of your incident categories: How to create an accurate category tree for your ITIL Incident Management.Published29.09.2022more
How to optimize your exam preparationWith perfect preparation, nothing stands in the way of your completed certification exam! The best methods for exam preparation.Published27.09.2022more