How your service management with ITIL® sustainableDo you want to integrate the principles of sustainability into your IT and use resources efficiently? Our new ITIL training courses show you how.Published04.03.2022more
Service Management: How can ITIL® apply in the IT industry?How does ITIL® work in the IT industry? And what aspects favor smooth IT service management? Torsten Schneider shares his knowledge.Published22.02.2022more
The end of ITIL® v3: what you need to know nowIn 2022, the official ITIL v3 exams will be discontinued. What does this mean for you and your ITIL certification path? Markus Bause clarifies.Published07.02.2022more
Change Management: Change does not equal successRestructuring as a secret panacea? Not if they happen mindlessly! Because every change needs the right conditions.Published26.01.2022more
Hybrid training, full edutainmentHigh-energy training that takes place simultaneously on-site and online: What are the advantages of the new concept? What changes? Find out here.Published11.01.2022more
What is ITIL®? The central elements (part 2)ITIL is based on two central concepts. Björn Hinrichs explains the ITIL cornerstones and shows which qualification options are available.Published07.01.2022more
What is ITIL®? Simply explained! (Part 1)ITIL offers a collection of proven concepts for IT companies. Björn Hinrichs reveals how ITIL came about and how the framework can help you get ahead. Published03.01.2022more
What are the ITIL basic principles?The basic principles are an integral part of the ITIL 4 Foundation. Author Sascha Henrikson reveals how they can lead companies to success. Published17.12.2021more
PeopleCert FAQ: What's changing with ITIL, PRINCE2 and Co.Many best practices have found a new home in 2021. What will change in the ITIL exams in 2022? SERVIEW explains!Published02.12.2021more
Program, Project and Service Management with ITIL 4®Based on ITIL 4, program, project and service management can be integrated in a promising way! Torsten Schneider comments on the current situation.Published19.10.2021more
What are the agile methods? - Agile methods in general and in relation to KanbanDesign Thinking, Scrum, Kanban, DevOps and more: There are many clever ways to organize software development. We help with orientation.Published27.08.2021more
The use of artificial intelligence (AI) in the service management of modern service organizationsDoes AI really solve all service management problems? How does your organization use it profitably? Torsten Schneider explains!Published16.08.2021more