Is ITIL® agile? SERVIEW cleans up!

Is ITIL® agile? SERVIEW cleans up!

Episode 3 of our YouTube format is all about myths and fairy tales from service management.

Scurrilous beliefs, absurd claims and wild myths from the world of service management - our experts Michael Kresse and Michael Weber clear them up! In the new YouTube episode, they take a close look at the following statements, among others: ITIL = Service Management? Does an ITSM tool automatically implement ITIL? And is it true that service management with ITIL is not agile? You can find the answers in the video, take a look!

To You Tube Video 



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