In this extra-long episode, you’ll learn the full story of ITIL—from Version 1 to the current version, ITIL 4. For this little journey, host Michael Kresse brought Björn Hinrichs—arguably the country’s most recognized ITIL expert—into the studio via live video link. The result is 60 minutes of history and stories, along with a brief audio glitch. You can find this and other SERVIEW podcasts on Spotify, Apple Podcasts, Deezer, Amazon Music, Google Podcasts, and here.
