If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

Anyone who learns needs to refuel—that’s why good food is always part of every one of our training sessions. At lunchtime, we serve drinks and a hot meal, and during short breaks, participants can recharge with fresh fruit, sweets, coffee, tea, water, and juice.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

Anyone who learns needs to refuel—that’s why good food is always part of every one of our training sessions. At lunchtime, we serve drinks and a hot meal, and during short breaks, participants can recharge with fresh fruit, sweets, coffee, tea, water, and juice.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

Anyone who learns needs to refuel—that’s why good food is always part of every one of our training sessions. At lunchtime, we serve drinks and a hot meal, and during short breaks, participants can recharge with fresh fruit, sweets, coffee, tea, water, and juice.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

Anyone who learns needs to refuel—that’s why good food is always part of every one of our training sessions. At lunchtime, we serve drinks and a hot meal, and during short breaks, participants can recharge with fresh fruit, sweets, coffee, tea, water, and juice.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.

Anyone who learns needs to refuel—that’s why good food is always part of every one of our training sessions. At lunchtime, we serve drinks and a hot meal, and during short breaks, participants can recharge with fresh fruit, sweets, coffee, tea, water, and juice.

If you are unable to deselect this exam here, it is because of a requirement set by the accrediting authority.

Test your knowledge and take an official practice run of an online exam under realistic conditions. Please note that this option is not recommended if you choose to take a paper-based exam!

If your test results aren't what you expected, you can retake all the tests included in the training once at no cost—with no additional hurdles or hidden fees.

If your exam results do not meet your expectations, the Exam Insurance Plus plan allows you to repeat the entire training course—including all exams included in it—once at no cost.

The review course is offered in the " Virtual Classroom" format and can be attended on a date of your choice according to our seminar calendar. This way, you’ll be fully prepared for your next exam attempt.

Get your exam insurance now along with a one-year PeopleCert Plus membership and save more than €100 compared to booking them separately. This membership gives you access to an extensive library of over 150 official eBooks, practical guides, and handbooks on ITIL, PRINCE2, and other topics. You’ll also benefit from exclusive masterclasses and webinars, available both live and on demand. These not only offer the opportunity to network with fellow professionals but also to earn valuable CPD credits.

With SERVIEW ONE (www.serview.de/one), you’ll become part of a strong community of service professionals and benefit from regular exchanges, exclusive events, and valuable insights for your day-to-day work. A special highlight is the monthly community meetings (hybrid format), where current topics are discussed in a practical way and experiences are shared among peers.

As a member, you’ll enjoy real benefits:

You’ll attend the SERVIEW TOOL MEETUP (normally €159) and the SERVIEW Congress Expo (normally €129) for free, and gain access to other exclusive events—including the SERVIEW Press Conference, events at the SERVVIEW Garage & Diner, community meetups during the Congress and Meetup, as well as additional full-day and half-day events (in-person and online). The package is rounded out by special community experiences and a dedicated newsletter.

A special perk: As a participant in a SERVIEW training course, membership is free for the first 3 years. The regular price is €119 per year per person.

With this Training Flex option, you can cancel your training session free of charge by email up to 1 hour before it begins, or reschedule it once to a later date. In the event of a cancellation, you will receive a refund, minus the Flex fee.

With the Training Flex option, you can reschedule your training session to a later date once, free of charge, by email up to 24 hours before the session begins. Please note that cancellation is not possible in this case, and the Flex fee is non-refundable.