Together we make the difference
Do you have extensive experience in IT service management and think about service processes beyond the IT sector? Then SERVIEW is the right place for you.
We are looking for experienced consultants who can help companies optimize their IT service processes while setting new standards in enterprise service management (ESM). Whether in IT, HR, finance, facilities, etc., you will design service-oriented structures, drive change, and promote sustainable service quality.
What awaits you with us
- Permanent position with an attractive fixed salary
- 30 days of vacation – plus Christmas Eve and New Year's Eve off
- A comprehensive mobility concept (e.g. company car or BahnCard 100)
- Access to the SIMBA benefits portal: non-cash benefits, JobRad bike leasing, car subscription, electronics leasing, mobile phone, health, discounts, and much more.
- Company pension plan with a 20% contribution from the employer
- Germany-wide project work & working from home – modern, hybrid, flexible
- Individual development: training, certifications, and space for your own projects
- An inspiring environment with passionate colleagues and a genuine team culture
- Creative freedom for your ideas and topics
For this you get up every morning
- Consulting on the design, implementation, and optimization of ITSM and ESM processes in accordance with ITIL® and other best practices, as well as the implementation of ITSM and ESM projects
- Tool consulting and integration: Support with the selection, introduction, and optimization of service management platforms
- Designing service-oriented structures in IT and other departments (e.g., HR, finance, facility management)
- Knowledge transfer: Conducting training sessions, workshops, and coaching sessions
- Strategic support for transformation processes
- Close cooperation with stakeholders at all levels
- Active knowledge exchange with colleagues and continuous development
- We don't want pure tool specialists who only master technology but have no understanding of processes, people, and change.
- We are not looking for candidates who only know theory but have little practical experience with real projects.
- We are not interested in applicants who only focus on guidelines and certificates—we prefer people who act with passion, attitude, and customer focus.
We look forward to seeing you
- Solid professional experience in consulting in the field of IT service management and/or enterprise service
- Knowledge of ITIL® (ideally certified) and ideally other frameworks such as Scrum, DevOps, PRINCE2®, etc.
- Ability to quickly identify customer needs and develop tailor-made solutions
- Confident manner and strong communication skills at all levels
- Experience in conducting workshops, training sessions, or presentations
- Very good knowledge of German and English
- Willingness to travel within Germany
Contact
Interested? Then we look forward to receiving your application at recruiting@serview.de or directly via ouronline application form.
Do you have any questions?
Then please contact us by phone or email:
Phone: +49 (0) 6172 177 44 80
Email:recruiting@serview.de
By the way: We address each other informally, but until we get to know you personally, we will continue to use the formal form of address.
About us
We are an owner-managed consulting and training company with over 20 years of experience. Our mission: to bring management methods to life – in IT and beyond.
What makes us special?
Our passion, our culture, and our people. We don't care about certificates, but rather personality, attitude, and enthusiasm for creating real added value for our customers.
