ITIL®4 Create, Deliver and Support (Book - EN)
99,00 EUR
Delivery time: 10 working days
In the German edition published after the acquisition of AXELOS by PeopleCert in 2021, ITIL4 Managing Professional Create, Deliver & Support is dedicated to the central activities in service management. It extends the existing ITIL framework to include aspects of service creation. This module focuses on the integration of different value streams and activities to develop, deliver and support IT-enabled products and services, while covering supporting practices, methods and tools. It provides IT professionals with insights into quality management and improvement techniques to continue to deliver innovative yet reliable technology solutions in a highly competitive market. ITIL 4 Create, Deliver and Support is aimed at those wishing to develop their service management skills, as well as ITSM managers and practitioners responsible for the management and end-to-end delivery of IT-enabled and digital products and services.
Publisher : PeopleCert (November 30, 2021)
Language : German
Paperback : 160 pages
ISBN-10 : 9925341361
ISBN-13 : 978-9925341368
Reading age : From 18 years
Dimensions : 28 x 22 x 1 cm
