Together we make the difference
Do you stay on top of things when multiple tasks are happening at once? Do you work in a structured way, contribute ideas, and enjoy making sure everything is in the right place at the right time? Then join our Customer Operations Team.
As a Customer Operations Specialist (m/f/d), you’ll ensure that our customers experience professional and seamless service—from the initial quote to the final invoice. Together with Sales, Training Management, and Finance, you’ll form the organizational hub of SERVIEW and play a crucial role in ensuring our processes run smoothly and our customers are delighted.
Work location: Bad Homburg
Start date:immediately
Permanent, full-time position
What awaits you with us
- A permanent position
- An attractive compensation package with a fixed salary
- 30 days of vacation—plus time off on Christmas Eve and New Year's Eve
- The opportunity to work from home two days a week (after the onboarding period)
- Our SIMBA benefits portal, which offers a variety of perks such as in-kind benefits, fitness programs, JobRad, car subscriptions, electronics leasing, cell phone service, landline service, health and wellness, discounts, and much more
- Company pension scheme with 20% employer contribution
- Team events that are fun and build team spirit
- An open corporate culture with short decision-making processes
- Opportunities for personal and professional growth
- An inspiring environment with exceptional people and an open feedback culture
For this you get up every morning
- They ensure that customer inquiries turn into successful orders.
- You prepare quotes, order confirmations, and invoices reliably and on time.
- You coordinate collaboration between customers, Sales, Training Management, and Finance.
- You keep track of ongoing processes and ensure high process quality.
- They contribute ideas and help us get a little better every day.
We look forward to seeing you
- You work in an organized, careful, and reliable manner.
- You can keep track of everything, even when juggling multiple tasks at once.
- You enjoy connecting people, information, and processes.
- You have a customer-focused mindset and enjoy finding pragmatic solutions.
- You have completed a business apprenticeship or have a comparable qualification.
- Initial work experience in customer service, internal sales, order management, event management, hotel management, or a similar field is a plus.
- You feel comfortable working with digital systems and in modern work environments.
- You communicate confidently and professionally in German and English.
Contact
Sound exciting? Then let’s talk!
We look forward to receiving your application materials, including your salary expectations and your earliest possible start date, at:recruiting@serview.de or you can use ourapplication form.
Do you have any questions? Feel free to contact us by email or phone at: +49 (0) 6172 177 44 80
By the way: We use the informal “du” among ourselves. Until we meet in person, however, we’ll stick to the formal “Sie” for now.
About us
SERVIEW is passion in action. SERVIEW is different!
For over 20 years, we’ve been helping people and organizations become better. We’re not looking for perfect résumés, but for individuals with character, passion, and the desire to make a difference.
We believe that extraordinary results come only from extraordinary people. That’s why we create an environment where responsibility, growth, and genuine collaboration aren’t just buzzwords—they’re put into practice.
Personality. Growth. Progress.
That’s what we stand for. And maybe soon, you will, too.
